Human Resources Engineer

Jeffrey M. Goodwin

253-***-**** - *******.*.*******@*****.***

Information Governance Specialist

Results-driven professional with a 20+ year track record of achievement in the Information Governance and IT industry. Strong systems developer, project, and program manager with attention to detail, who generates practical, and innovative technology solutions. Demonstrated success in complex, large-scale corporate settings as well as small and medium sized businesses.

Professional Experience

eDiscoverySquad – Tacoma, WA 2011 to Present

Information Governance Engagements

Archiving & Records Management

●2 Terabyte Data Migration Project from on-premise file servers to cloud based systems. Data classification, culling and filtering by meta-data and information value, de-duplication, mapping of permissions and work flows with role based taxonomy

●Oversee design and development of deleted email monitoring application. Deploy on AWS (Amazon Web Services)

● Oversee design and development of SharePoint plug in for FOIA (Freedom of Information Act) email and document processing. Design SharePoint work flow for FOIA departmental routing and processing stages.

●Records Management Software Design and Implementation for Prosecuting Attorney’s office

●Google Vault Archiving Implementation for Prosecuting Attorney’s office with 200+ users

●Implementation of document repository AODocs layered on top of Google Drive. Design and Implement departmental work-flows, user permission lists, and data migration

●Google Apps Script Development for. meta-data extraction

●Wordpress Website and Blog Development for eCommerce site

●Design and implement archiving and open records request systems to accommodate the required software features, hardware design, and human resources requirements to meet short term turn around times

●Certified Google Apps Deployment Specialist

eDiscovery

●Conduct eDiscovery and Litigation Review client engagements across US and Asia

●Review interrogatories, motions, and filings related to litigation of eDiscovery process

●Design and implement eDiscovery processing systems to accommodate the required software features, hardware design, and human resources requirements to meet delivery deadlines

●1.4 Terabyte Case - Perform key word analysis/selection, custom analytics reporting, cost estimates, project management, and processing required for attorneys, clients, and US Federal Magistrate in charge of eDiscovery

●Conduct training sessions for attorneys for Litigation Review SaaS

●Perform testing and evaluation of Lexis Nexis LAW pre-Discovery, Breeze, and iPro eCapture and eClipse Litigation Review Software

●Develop open source solution in C# and Microsoft .Net for document conversions to PDF format, and drive discovery

●Prepare custom developed load files for Concordance, Summation, and Lexbe Online

●Develop custom spreadsheets using data manipulation formulas for media summary reports, custom tagging and sorting, and quality assurance

CISCO – Austin, TX 2006 to 2010

Fortune100 networking equipment company.

Director of Engineering

Led 40 project management, customer support, and engineering employees for company’s Service Provider organization. Set hiring plans and R&D budget to maintain and grow product lines in DSL and existing Cable portfolio. Coordinated response to service provider RFPs. Drafted content for leadership sessions to foster staff engagement and productivity. Oversaw ODM relationship for 85 outsourced hardware and software engineers.

●Spearheaded on-time, under-budget integration of Ashley Laurent business.

●Helped build Comcast relationship from minimal revenue to department’s #3 revenue stream in 6 months.

●Improved sales strategy and support by forming prioritized list of 60 products in portfolio, based on forecast, R&D budget, and intangibles.

●Drastically improved staff morale and performance by restructuring into functional groups with designated leaders.

●Raised customer satisfaction by building and integrating sales training presentations.

●Reduced R&D budget 50%+ ($1.25M) by forging partnership with Texas Instruments that funded software development and third-party licensing for Cable CPE products.

ASHLEY LAURENT – Austin, TX 1995 to 2006

Cable and DSL CPE software development company; Acquired by Cisco in 2006.

Founder / CEO

●Established and engaged target market for custom software, toolkits, and products based on trends set by engineering standard bodies. Performed all contract negotiations with partners, customers, and third parties.

●Used open source and proprietary software development with MSDN for embedded systems and cloud based content management

●Minimized engineering costs and launched international sales by building Taiwan- and Bangalore-based CS and testing centers.

●Orchestrated profitable company sale to Cisco

Software Engineer (Contractor)

Develop device drivers, image processing, voice and handwriting recognition, and capacity management software.https://www.linkedin.com/search?search=&title=Software+Engineer&sortCriteria=R&keepFacets=true&currentTitle=CP&trk=prof-exp-title

IBM

1990 – 1995 (5 years)

Prior Experience Highlights:

Developed various key elements (user interface for image processing system, capacity management system for OS/2, PC assembly language) while Software Engineer for IBM Corporation and ASA/Micro-MRP.

Cut costs $25K in first week as Programmer/Analyst at Boeing by launching plotter automation pro-gram.

Education

Bachelor of Business Administration (BBA), Washington State University, Pullman, WA

Training

Certified Google Apps Deployment Specialist

Computer Science, Seattle University (postgraduate courses)

Computer Programming Certificate, Seattle Community College

MRP (Manufacturing Resource Planning)

Agile Training

Affiliations

ILTA, IETF, ABA, ARMA

Elected Vice President of Fox Island Community Association

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