Customer Service Sales

Location:

Posted:

April 12, 2017

Laura Kiousis

Cell: 216-***-**** - ****************@*****.***

References Available Upon Request

PROFILE

Capable of forming good working relationships within the company

Superior salesmanship and communication skills

Able to work with little to no supervision

Experienced with working and entering data into QuickBooks

38 years of experience in office management and running a printing business WORK EXPERIENCE

Pinnacle Graphics/Motor Vehicle Dealers Printing – Bay Village, Ohio Secretary November 2012-August 2015

Responsible for conducting order entry

Processed incoming and outgoing invoices

Reconciled accounts payable and account receivable Better Business Forms Inc. - Bay Village, Ohio

Owner January 2004-March 2015

• Evaluated and made calculations to close sales at the end of each month

• Provided ongoing communication with company’s CPA

• Handled and solved issues with printing and equipment

• Conducted comparative price quotes for customers to offer best pricing available

• Provided excellent customer service by communication regularly with customers to check on needs

• Recorded and was responsible for inventory maintenance

• Responsible for completing inside and outside company sales Better Business Forms Inc. - Bay Village, Ohio

Sales and Customer Service Manager January 1978 -March 2004

Conducted comparative price quotes for customers to offer best pricing available

Provided excellent customer service by communication regularly with customers to check on needs

Recorded and was responsible for inventory maintenance

Responsible for completing inside and outside company sales Frankie’s Italian Restaurant

Server/Hostess November 1988-June 2012

Delivered exceptional, friendly, and fast customer service

Operated POS terminals to input customer orders, swipe credit cards, and enter cash amounts received.

Greeted patrons and answered questions regarding the menu

Helped restaurant staff in food preparation to be delivered to patrons EDUCATION

Rocky River High School

High School Diploma - January 1975 (Finished Early)