Administrative •Human Resources • Customer Relations• Recruitment
Assertive and Talented professional with strong knowledge in demanding industrial/administrative environments. Highly adept in fast-paced environment to enhance productivity. Vast Human Resources and administrative experience process expertise with hands-on prevention, detection, analysis, and reporting. Exceptional team worker and people oriented.
Education
Interamerican University of Puerto Rico. San Juan, PR May 2004
Masters Degree – Labor Relations
University OF PUERTO Rico Cayey, PR May 2001
B.A. in General Psychology
Core Competencies and Skills
Excellent leadership and mentoring skills
Detailed Oriented.
Remarkable ability to contribute towards team performance
Excellent and creative with effective interpersonal and communication skills
Ability to handle projects from planning through execution
MS Office (Word, Excel, and Power Point)
HRIS (Oracle, ADP Enterprise, ADP TimeSaver & Vantage, VISIO, CBIZ, People Soft, JD Edwards)
Bilingual (English & Spanish)
Advanced School of Personnel Administration San Juan, PR 2005
Personnel Administrator Certificate of Completion
Professional Experience
Ocwen Financial Services
Houston, Texas
April 2012 – July 2016
Human Resources Coordinator
Assigned through Burnett Staffing – Direct Employee (as August 2015 – July 2016)
-Contract (as of April 2012- August 2015)
Coordinate functional areas of Human Resources Department and provide support to the Senior HR Manager/Business Partners.
Responsible for responding to employee questions and inquiries about employee benefit programs (open enrollment, health insurance, paid time off, bonus referral, tuition reimbursement, service awards, FMLA administration) human resources policies, company procedures and employee relations.
Provide support to the Recruitment unit in the on-boarding process, update job descriptions in to the HR Recruiting system (Taleo) and administer the Wonderlic Test to selected candidates and scheduling interviews with Hiring Managers and Set up conference rooms for meetings/trainings/interviews.
Maintain and organize all HR files and audit employee files to ensure compliance with internal procedures, as well as, with federal and local laws.
Prepare new Hire and Benefits Packets.
Verify, audit, and edit timesheets and create query reports for the ADP time saver system.
Provide assistance and collect all new hire documentation to ensure compliance during New Hire Orientation.
Responsible for HR systems administration for the Houston office. Enter and verify all new hire information in the HR system. Collects and analyzes HR system data.
Comply all reprimands and Counseling forms for review in excel spreadsheet tracker report.
Set up new hires, terminations and changes in the HR data System (ADP Enterprise).
Conduct/set up exit interviews and termination notices in HR Manager’s absence.
Attend phone hearings with Texas Workforce Commission.
Responsible for the general organization of the department, handling assignments requiring discretion and confidentiality and employee events.
Remedy Staffing Inc
Houston, Texas
2011–2012
Administrative Assistant - HR Department
Contractor – Assigned to DuPont
Assist HR Leader and HR Coordinator in all aspects of Human Resources & Benefits.
Organization of HR files; Updates Organization chart bulletin and prepare contractors data list report.
Communication with the Employment Agency for contractor’s recruitment.
Set up conference rooms for meetings/trainings/interviews.
Coordinate Employee Assistance schedule and communication.
Load and update weekly Company Communication Boards.
Prepare new Hire Packets and Benefits Binders.
Enter Vacation/PTO/Floating into ABRA database.
Process matching gifts.
Process Educational Reimbursement.
Provide assistance during Benefits open enrollment.
Excecuteam
Houston, Texas
2010 – 2011
HR Administrative Assistant
Contractor – Assigned to M-I SWACO
Assist with the administration of the day-to-day operations of the Human Resources functions and duties.
Assist the HRIS unit and maintain employee files and HR filing system.
Coding and processing all payables and invoices for the HR department and process employee’s services (services awards, educational reimbursement, matching gifts; vanpool)
Assist with recruiting projects which includes posting open positions internally and online as well as working with recruiting agencies as requested.
Employee orientation (including offer letters, meeting with applicants) new hire paperwork
Maintain accuracy of employee related documents.
SMX Service & Consulting
Houston, Texas
2007- 2009
Recruiter/Administrative Assistant
Assisted Business Development Manager in sourcing new candidates from job boards.
Performed, schedule and manage interviews as part of the recruitment process.
Posted Company positions on job boards (Career Builders) and our internal company job portal.
Assemble new hire and benefits packets and job offer letters.
Received and pre-screened resumes and job application.
Verified and managed Background checks/ drug screening.
Perform data entry and updated information in the employee file system.
Performed other Administrative/clerical work.
Hewitt Associates Caribbean, Inc.
San Juan, Puerto Rico
2006
Jr. Customer Services/Benefits Administrator
Managed inquiries of employees at the call center regarding their Health & Welfare Plan, Life Insurance, and Long Term Disability of a variety of clients
Orientated participants related to changes, annual enrollment, inquiries of their medical and life insurances, medical licenses.
Data entry of participant’s personal information into the system (I vantage).
Processed changes, terminations and enrollments in provider’s system.
Provided orientation on COBRA benefits and costs.
Reliable Financial Services
San Juan, Puerto Rico
2004 – 2006
Human Resources Assistant
Provided support for personnel at the HR Department such as the Recruiting Coordinator, Benefits Administrator, Training Coordinator, and Human Resources Vice President
Managed and maintained accurate employee records and system HRIS to ensure compliance with internal procedures, as well as, with federal and local laws.
Administered new hires log information and update employee’s information such as salary changes, promotions, and terminations in the HR system (People Soft).
Verify professional and personal references for candidates and timesheets for the payroll division.