Engineer Information Technology

ANSHITA VERMA

** ****** ******, ***, **********, MA 01803 617-***-**** *****.*******@*****.***

SUMMARY

Meticulous, organized and innovative Business Analyst who thrives in a fast-paced environment. Demonstrated ability to comprehend the business vision & project expectations and deliver timely results. A passionate team-player who is known for her excellent verbal and communication skills.

TECHNOLOGY SKILL SETS

Programming Languages : C++, SQL, XML, Perl, Bash

Database concepts : Oracle 11g, SQLite, MySQL

Tools and Applications : JIRA, Confluence, PeopleSoft HCM, HPQC, Service Now, Salesforce, Cognos, Tableau, SPSS Methodologies & Certification : Agile-SCRUM, Waterfall, ITIL V3 Foundation WORK EXPERIENCE

Business Analyst, Oracle Corporation Feb 2016 – March 2017

• Served as a liaison between diverse groups like the customers, product-lifecycle management (PLM) and technical teams

• Defined customer requirements and validated against the functional specifications needed to build the product

• Coordinated project schedules across all departments of the platforms engineering group

• Analyzed monthly defect statistics and reported on the findings to upper management

• Tracked and presented the project milestones and deliverables on weekly and monthly basis

• Maintained and tracked budget spending and all purchase orders for the platforms engineering group using Oracle EBS

• Organized approved list of all open source and commercial third party software items in each software release

• Analyzed and tracked the projects against set key performance indicators (KPIs) Business Analyst, Boston University Sept 2014 - Apr 2015

• Involved in the upgrade and customization for CRM software- Blackbaud for donor record management in SaaS environment

• Conducted joint application development (JAD) sessions with the software users for gathering business requirements

• Created use cases, data flow diagrams and business & functional requirement documents related to the customizations

• Reported all the necessary fixes/bugs in weekly SCRUM, triaged them and logged in JIRA

• Created and executed User Acceptance test cases using HP Quality Center

• Contributed to workflow standardization by creating standard operating procedures (SOP) Social Media and E-recruitment Specialist, WPI Foisie School of Business (FSOB) Jan 2014 - Aug 2014

• Analyzed the student database, created SQL scripts to report the application trend analysis for School of Business

• Coordinated student relation, arranged and assisted in the yield events, focus group set up and promotional events

• Created BI reports from Salesforce.com (SFDC) with summarized data findings after dataset analysis

• Investigated and proposed opportunities to incorporate new media into organization’s strategic communications plan Systems Engineer, Syntel Limited, Pune, India Apr 2011 - May 2013

• Analyzed business requirements, prepared test estimations and test proposals for new requirements

• Proactive participant in the software development life cycle (SDLC) best practices

• Coordinated with development team for application upgrades or enhancements

• Assisted in the user acceptance test sessions (UATs) and application go-live activities

• Managed disaster recovery activities during patching and testing cycles Project Engineer, Wipro Infotech, Pune, India Jan 2010 - Jan 2011

• Designed the end to end test flow process inclusive of high and low level test cases

• Raised defects and issues with the development and design team using HP Quality Center & ExpertDesk

• Documented critical issues for QA to add to the in-house testing framework and resolved ambiguities in the requirement documents with the BA and SME

EDUCATION

• Master of Science in Information Technology (MIS), Worcester Polytechnic Institute, MA Jan 2014 - Oct 2015

• Bachelor of Engineering, Computer Engineering: University of Mumbai, Mumbai, India Aug 2005 - Aug 2009

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