Vanja Tokic

*** ***** **, ********

Email: aczqz6@r.postjobfree.com

Phone: 519-***-****

OBJECTIVE

Current IBM student seeking 4 or 8 month coop position in a Business Environment. Self-motivated, detail-oriented, adaptive and creative individual who would love to join your team.

SKILLS SUMMARY

● Extensive previous administrative experience in high i mpact office administrative role

● Excellent verbal and written communication skills, as proven through academic study

● Strong decision making and critical thinking skills, proven daily while working as a flight attendant

● Detail-oriented and possess ability to handle multi-task effectively

● Ability to embrace new processes and learn new things

● Reliable team player with strong work ethic

● Strong experienced in using SAP applications,

● Proficient in using Microsoft Office application such as Microsoft Word, Access, Excel, PowerPoint, Publisher and Project

EDUCATION

Bachelor of Business Administration - International Business Management Conestoga College, Kitchener, ON

Ontario Secondary School Diploma

Eastwood Collegiate Institute, Kitchener, ON

EMPLOYMENT HISTORY

Flight Attendant E tihad Airways, Abu Dhabi UAE (2014-2016)

● Welcomed passengers and explained flight safety procedures

● Served food and beverages to passengers and made flight announcements

● Ensured that all essential supplies are on board

● Ensured safety of passengers during take-offs, landings and emergencies

● Informed and educated passengers on any unforeseen circumstances

● Helped in emergency and non-emergency situations

● Checked the condition of the aircraft cabin

● Provided emergency help to crew and passengers when essential Office Administrator University Vision Centre, Waterloo (2012-2014)

● Greeted and processed all incoming/outgoing patients, monitors patient flow, answers telephone to company standards, schedules and confirms patient appointments, and processes insurance information.

● Handled diversified Accounts Payable and Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification, and preparation of daily bank deposits

● Interpreted iSam Optometry software for secretary and optician roles to ensure quality transactions

Building Representative Assistant TransGlobe REIT Waterloo (2011-2012)

● Provided day to day operation maintenance

● Collected monthly rents payments and any outstanding payments, general tenants issues and complains

● Assisted in renting out apartments; allow access to vacant units for rental agents showings

● Preformed administrative duties as required; complete work orders for building maintenance needs, distribute notice

● Leased and showing suits to prospective tenants

● Fostered positive tenant relations and communications

● Responded to all tenant questions, concerns and complains in a timely manner Banquet Server St. George Banquet Hall, Waterloo (2010-2012)

● Served guests of various ethnicities in different ceremonies at the banquet hall

● Looked after the table and food counters arrangements as per the specification

● Attended to all quests promptly

● Attended all the training programs arranged for the banquet severs by the hall managers VOLUNTEER EXPERIENCE

Volunteering on local radio station C KWR FM 98.5, Kitchener, ON (2007-2008)

● Producer for teenager program at local radio show “Oplenac” REFERENCES

● Available upon request

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