Dispatch, Transportation, Coordinator, Supervisor

Ryan Sears

Livermore, Ca 510-***-**** ************@*****.***

Objective

To obtain a position where I can improve the operational efficiency of a company while focusing on customer relations and team leadership

Education

A.A. DEGREE GRAPHIC DESIGN & MARKETING 2002 SILICON VALLEY COLLEGE

Skills & Abilities

Specialize in scheduling, supervising, routing, data analysis and coordination of routine service

15 years’ experience in transportation, logistics and customer service

Advanced experience in all Microsoft and Apple programs and software

Excellent communication, leadership and conflict resolution skills

Detail oriented, responsible, flexible and efficient

Experience

CENTRAL DISPATCH UNITED RENTALS CURRENT HAYWARD, CA

Prioritize and schedule work order requests, route orders and monitor delivery times

Create new equipment rental reservations for construction, industrial and utility companies

Compile and schedule routes for deliveries and pickups while overseeing driver locations

Achieved and maintained a boosted on time delivery rate over 90%

Directed outside branches to stage equipment for returning drivers

Transfer equipment between branches and plan routes while prioritizing order request times for the following day

Authorized drivers from outside hauling companies to assist when overbooked

DISPATCH COORDINATOR SYSCO FOODS 2014-2016 FREMONT, CA

Improved the flow of delivery operations while tracking locations of one hundred commercial vehicles

Monitored and modified truck routes to increase time efficiency

Communicate with customers requesting scheduling and delivery updates

Stabilized customer database to enhance configuration of corporate accounts

Facilitated the sales department to increase customer satisfaction for large volume accounts

Prepared performance reports by collecting and analyzing data trends to improve delivery times

OPERATIONS SUPERVISOR BORDER TRANSFER (SEARS) 2013 MILPITAS, CA

Supervised daily operations for home appliance delivery team and dispatchers

Compiled purchase orders and designed routes for drivers to complete

Answer inbound calls and coordinate appointments with clients and staff

Multitask between dispatching, routing calls, maintaining files and assisting customers

Modify new purchase orders and make pre calls to ensure accurate delivery information

Monitor and maintain locations of drivers using computers and GPS

LOGISTICS COORDINATOR CLOUDBLUE TECHNOLOGIES 2011-2013 HAYWARD, CA

Coordinate incoming and outgoing materials for shipping, receiving and inspection

Maintained inventory by conducting monthly physical counts and inputting data

Scheduled materials to be moved to and from warehouse with related departments

Record stock movement and deliveries in database and prepare regular reports

Picked up orders from customers and processed jobs at the warehouse using reverse logistics

Managed all client accounts and scheduled daily jobs for customers

DELIVERY COORDINATOR STATE-SERV MEDICAL 2008-2010 TEMPE, AZ

Processed all orders for medical supply deliveries and arranged routes for drivers to complete Supplied medical equipment to local hospitals and assisted living facilities

Managed the locations of all drivers using a GPS locating computer program

Support customer service with purchase order changes and delivery updates

Create purchase orders for customers and update clients new equipment needs

DISTRICT MANAGER FRONTLINE MEDIA SOLUTIONS 2003-2008 BAY AREA, CA

Managed a local advertising group, which increased traffic to companies having sales or going out of business

Increased sales 39% by coordinating the locations of ground signs, car billboards and sign holders

Prioritized all assigning and scheduling while supporting and facilitating projects through completion

Consulted with customers regarding new marketing techniques to adapt to each organizations individual need

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