Customer Service Quality Control

SOFTWARE APPLICATION & SKILLS

Data Analysis of graphs, drawings, maps & seismic data

Retrieval, Filing and Scanning

Quality Check, Control and Auditing

Coding, Prepping and Indexing

Data tracking and Updating EDMS

Inventory and Records Transmittal

Microsoft Office Suite

Primavera P6 for Project Scheduling

Summation and Concordance

Filetrail, Enertia and IHS

IPRO and I-Connect

Ringtail, Insight, Access

Serengeti Legal Billing Software

E-Discovery and Document Repositories

Lexis-Nexis and West Law

Documentum

Team Connect

Pro-Doc/ Small Office Suite

Client Tracking Software

Google Scholar

SharePoint

Retention Schedule

Glovia

Rig Office

AutoCAD

Teamcenter

PROFESSIONAL EXPERIENCE

Documentation Specialist Sept 2014 to Date

National Oilwell Varco

Performing research and verification for all documentation for the creation of Final Documentation Dossier and Manufacturing Record Book for Rigs built Offshore and Onshore.

Review contracts, sales order, purchase order and Order entry to all assigned projects for all specifications to the assigned each project or job orders for deliverables.

Performing deliverables of User Manual and Manufacturing Record Book with updated revisions of mechanical and electrical drawings, vendor’s manual, hazardous certificates and compliance certificates issued for each commissioning.

Liaising with Project Engineers, Quality Control and Drafting departments for the release of the Supplier Master Document List for assigned equipment and Rigs to be built Offshore on Onshore.

Reviewing engineering drawing notes for specifications and procedures for the building of the parts.

Review of the specification of welding and weld inlays, various test reports such as Hardness, Magnetic Particle, Passivate reports, Factory Test Reports (FAT) and Certificate of Compliance from in-house and offsite vendors for built equipment.

Review the qualifications of each welder before issuing submittal to the customers.

Confirming the status report and reworks on Non-Conformance reports before creating deliverables for contracted equipment.

Issuing shipping transmittals to project managers and customers for the completed and released documentation for final approval before shipment to the customers.

Meeting deadlines on assigned projects and commence on recommissioned projects.

Team Lead and Record Analyst

*Assignment complete Nov 2013 to Feb 2014 ExxonMobil July 2010 – June 2011

Coordinated all assessed records to be indexed and barcoded from various business units and campuses.

Communicated with Departmental Record Contacts (DRC) per departments and facilities for their assessed controlled active records to be indexed and stored at the oil and gas Information Management Services permanent facility.

Trained record technicians on the process of identifying and capturing key information such as Management Protection Information (MPI) classifications from records to the client’s various templates in SharePoint.

Reviewed the retention schedules of all records before transfer to the central unit for shelving.

Performed extensive Quality Check (QC) on all indexed records before uploading.

Updated the metrics spreadsheet report for daily tasks performed by each technicians and status of completed projects.

Reviewed technical drawings, oil & gas reports and geological reports for their classifications.

Prepared report of records to be uploaded and validated by clients before uploading into Accutrac database.

Prepared shipment and transportation of records for shelving and storage.

Prepared feedback and reviews with each technician on all monthly safety related reports.

Attended meeting and conference calls pertaining to issues regarding the project and clients.

Coordinated daily safety material and awareness with all technicians before performing daily tasks.

Performed QC on scanned documents using IPRO for litigation.

Reviewed prepped documents already scanned for logical determination.

Performed initial processing of data and records for document transmittals.

Identified and coded records as specified by their categories and document types.

Performed eDiscovery by tagging and coding the relevant document classifications for the attorney’s final reviewed and selection

of scanned documents.

Records Coordinator

*Assignment complete Mar 2013 to Aug 2013

Hilcorp Energy, Inc.

Coordinated records for offshore wells and land leases.

Performed divestitures of oil and gas acquisitions by incorporating them into the company’s records management database and filing system such as ell logs, well files, division orders, lease files, contracts, right of ways, and all related documents

Captured detailed information on all engineering drawings legends, maps and field areas by regions and locations as indexed into the engineering database.

Created and updated old and new well and land leases folders by prospects and by hierarchy as released from the landsman, drafting technicians and engineers.

Coordinated records of prospects requested for discovery process to be sent to outside counsel for litigation process.

Performed extensive research using the IHS website for various verification of well names to the issued API numbers, changed of owners, county, state, and other drilling details particular to the well logs and well blocks.

Performed extensive filing of Railroad Corporation’s approval of all APIs for new wells drilling by prospects.

Prepared boxes with barcodes, labels, and transmittals for outside storage.

Performed customer service by phone and emails for retrieval of records for various departments of the company.

Scanned the barcode of each requested well files, well logs, land lease files to the requestor.

Updated the records database of the status of each file if opened or closed.

Records Associate

*Assignment complete May 2007 – Mar 2008

Cheniere Energy

Prepared records, payable invoices, and wire transfers by local and international transactions to be sent to offsite vendor for processing on CDs

Created and maintained Excel spreadsheets tracking all records returned from off-site vendor by identifying scanned error records for rescanning

Performed extensive quality check on all records and prepared data report on Excel

Imported and uploaded completed records from CDs into the company’s Documentum database

Utilized Documentum to research and update electronic records

Performed inventory of records in boxes with barcodes and prepared transmittal for offsite storage

Marked records for destruction and reviewed retention schedule for due process

Performed records retrieval and filing of well logs, well files, drawings, division orders, land leases, and CDs to their respective counties and regions

Created spreadsheet reports of records closures and retrieval to and from offsite storage.

Records Coordinator

*Assignment complete June 2006 – Apr 2007

Shell Group Records Management

Tracked boxes by barcodes and indexed them into the company database before pick-up for offsite storage

Indexed, coded, and audited documents into the litigation database and other record databases

Identified and checked the status of retentions for records to be destroyed and identified live records to be kept in custody

Reviewed documents and eDiscovery as requested by plaintiffs and outside Counsels for final review and for litigation process

Performed extensive eDiscovery by tagging records of relevance for further review by the attorneys, paralegals, and outside counsels

Organized and tracked eDiscovery documents from both clients and opposing parties by keeping logs of such documents for vendors and outside counsel

Extracted and coded privileged documents into the records management database for further review by the paralegals, project managers, and attorneys.

Supported the attorneys, paralegals and project managers in the legal department

Performed secretarial duties such as extensive legal filings and created new legal folder for cases

Prepared records transmittals for closed records.

Performed legal research for cases relevant to cases, search for key words from various reports of studies.

Records Specialist

*Assignment complete Oct 2005 – May 2006

Houston Exploration Company

Performed data entry for different counties and gulf coast regions by retrieving vital information from various well logs, well files, division orders, contract agreements on land lease, seismic graphs, and drawings into the company access database

Retrieved and returned documents from designated gulf regions from the file room

Fixed barcode and indexed each document into the Insight database by region.

Team Lead Coding Department

*Assignment complete Mar 2002 – Oct 2005

LIT Group, Inc.

Supervised activities of coding associates

Performed coding, document prepping, and quality control

Applied bates numbers and bates prefixes to identified and assigned documents

Performed quality control on coded documents and logical documentations

Prepared and reviewed coding manuals for training

Maintained daily shift statistics and issues logs in a customized Access database system

Liaised with Project Managers on coding instructions and issues for clients’ clarification.

EDUCATION

Pursuing studies in Project Management Currently

Associate Degree in Paralegal, Houston Community College May 2016

Certificate in Primavera P6 for Project Scheduling, Milestone Technical Institute Nov 2009

Board Certified as a Legal Assistant from National Association of Legal Secretaries (NALS) Dec 2004

Certificate of Completion as a Legal Assistant from Houston Association of Legal Secretaries June – Nov 2003

MEMBERSHIP

The National Society of Leadership and Success

The Bar of Texas – Paralegal Division

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