Carol Lynch
*** ******** ****, *****, ***** ***** 972-***-**** ****.*****@*****.***
QUALIFICATIONS
I am a highly skilled professional with years of experience working with executives, clients, and staff at all levels. I'm self-motivated, reliable, mature, dedicated and enjoy what I do. A results oriented, quick and continuous learner, who takes initiative, enjoys tackling new challenges and has a proven track record of seeing projects through to success. I am exceedingly well organized, and have the ability to work in a fast paced environment, under pressure, while remaining flexible, reliable, resourceful and efficient.
SKILLS
Excellent organizational, time management, communication and people skills
Proficient in MS Office applications, including Word, Excel, PowerPoint and Outlook and Adobe Acrobat
Experienced in Quick Books Pro, Quick Books Enterprise Solutions and Sage 50 (Peachtree)
Proficient in all general office machines/equipment
Proficient in Mac and Windows operating systems
Typing/keyboard 65+ wpm
Notary Public
EDUCATION
Thomson Education Direct, Interior Decorating, Diploma Acquired
Angelo State University, San Angelo, Texas - General Studies, Diploma not acquired
EMPLOYMENT
8/2009 – 11/2012, 1/2016 - Present Myers Financial - Dallas, Texas
(Full time 3 yrs, part time now)
Executive Administrative/Personal Assistant
Provide high-level Administrative/Secretarial support to Owner/President, CFO and CEO, as well as Personal assistance to the owner and his wife. Skills such as but not limited to:
First point of contact; field questions and provide answers or solutions and/or direct to the appropriate person/department
Maintain owner’s schedule (business and personal) - meetings, appointments, travel arrangements, acquiring visas/passports, meeting room bookings, hotel accommodations, and related activities
Keep calendar, phone directory and emails up to date and synced
Handle personal tasks/errands for employer
Directly involved in the daily operation of a private Foundation (Mike A. Myers Foundation)
Oversee management of personal residences in Dallas, Austin, Colorado, and California
Assist with event/party planning (catering, valet, etc…)
Manage faxes; distribute, post, process all mail and courier packages
Keep all supplies in stock, keep supply cabinet neat
Take dictation (speed writing), type and/or process all correspondence using Microsoft Word and Excel
Maintain AR/AP files
Open, process, respond to and keep track of owner’s emails
Assist and report to CFO. Work with accounts payable including data entry, check printing, typing, stuffing envelopes, mailing checks, and filing invoices
Reconcile monthly bank statements
Provide assistance to CEO - Real Estate Developer as needed
Use of discretion in handling sensitive and confidential material
3/2013 – 3/2017 Laurey Peat + Associates
Executive Assistant/Account Coordinator
Provide high-level administrative/secretarial support to owner of busy, established public relations firm. Skills such as, but not limited to:
PR account management - first point of contact for clients, media and the general public; Ability to pitch media, follow-up correspondence and secure accurate story placement across print, online, and broadcast media channels
Field questions and provide answers or solutions and/or direct to the appropriate person/department
Conserve owner's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information and presenting findings clearly and concisely
Prioritize tasks and quickly resolve issues to ensure effective time management/deadlines
Create, edit and proof conference reports, media alerts/advisories and press releases to send to determined media lists; Update media lists as requested per client
Train, manage/oversee staff and interns
Draft agendas and prepare all relevant documents for meetings
Take dictation (speed writing), type and/or process all correspondence using Microsoft Word and Excel; Attend meetings, take notes, draft meeting minutes
Review emails for priority information and meeting requests, as directed, in order to prioritize incoming information and/or appointments.
Maintain owner’s schedule (business and personal) by planning meetings, appointments, travel arrangements, meeting room bookings and related activities
Keep calendar and contacts up to date and synced with owners devices
Manage faxes; distribute, post, process mail and courier packages
Work with complete confidentiality and in the clients’ best interest at all times in regards to public relations and media outreach
11/2012 – 3/2013 Gregory’s Shoes/Leslie’s Closet
Executive Administrative/Personal Assistant/Office Manager
Provide high-level Administrative/Secretarial support to owners of high end retail shoe stores. Skills such as, but not limited to:
Oversee the daily operations of the office staff and warehouse staff to ensure smooth operations and timely processes
Coordinate with department supervisors on the owner’s behalf to maintain proper procedures and policies
Oversee vendor order processing, including data entry of work orders, vendor correspondence, ensuring all proper documentation is in files before receipt of vendor goods
Work closely with warehouse manager to complete all inbound shipment processes
Coordinate with and oversee accounting department to make sure vendor invoices/operational payables are paid on time
Process Payroll
Process international wire payments to vendors
Daily reporting to owner of all store sales and daily cash flow projections (5 stores nationwide)
Receive and screen telephone calls, review emails for priority information
Daily correspondence with international vendors
Open, distribute incoming mail, post outgoing mail, process certified mail
Order monthly office supplies
Type and/or process correspondence using Word and Excel
Maintain filing systems
Handle occasional personal tasks/errands for employer
Schedule meetings/appointments
1/2007-6/2009 Gary Rugoff Sales - Dallas, Texas
Office Manager
A/P, A/R, Payroll via QuickBooks
Sort mail, prepare bank deposits and other general office duties
Oversee daily operation of office personnel and functions
Daily input and processing of sales orders, purchase orders, and invoices
Project Coordinator/Customer Service
Research vendors for the best pricing, highest quality products, and most reasonable production times
Daily correspondence, phone and email, with vendors and customers to ensure orders are processed in set time constraints
Verify artwork is accurate according to the client’s specifications and ensure all aspects of the project are correct and on target for the customers requested in-hands date
Assist clients in the selection of various promotional products to ensure optimum impact in their desired market
Create quotes and presentations
1/2003-2/2006 First Consumer Credit – Lewisville, Texas
Administrative Assistant to VP
General Administrative duties and marketing projects
Assist in arrangements for trade show participation, travel arrangements, and related activities
Correspond with FCC contractors to insure customer satisfaction
Assist in hiring, training and supervision of data entry staff to ensure timely input and proper distribution of all completed loan applications
Monthly expense reports
Dealer Relations Specialist/Quality Control
Process new contractor applications, with initial investigation of credit history, business and credit references, licensing and general business practices
Maintenance of current contractor files
Liaison to contractor and customer to ensure timely handling of QC service issues
Jr. Underwriter
Perform underwriting duties to ensure timely processing of loan applications, requiring basic knowledge of underwriting guidelines
Back-up to the funding department – phone-clear loan applicants to ensure completion and customer satisfaction prior to funding
Underwriting Coordinator
Data entry of credit applications for the purpose of securing home improvement loans
Phone correspondence with contractors to complete the application process
Provide loan status to dealers via fax
Distribution of approved loan applications to assigned loan processors
Daily, weekly and monthly file maintenance/report maintenance