Barbara J. Blanchard
*** ****** *****● Winder, GA 30680
615-***-**** ● **************@*****.*********:********@*****.***
Executive with demonstrated success in sales and team development/training, brand management, product development, new product introductions, strategic marketing, annual planning, general management, public speaking, dispute resolution, customer service, administrative coordinating, and computer/social media literacy.
CAREER HIGHLIGHTS
Carriage Automotive Group 2016-present
Sales & Leasing Consultant
Responsible for walk-in traffic & generating new customers: daily calls, marketing, and networking
Training of new salespeople
Social media marketing to increase new customer business.
Landmark Dodge Chrysler Jeep of Athens, GA 2015-2016
Chrysler Certified Sales Consultant
Responsible for generating new customers and daily phone calls to past clients to increase business traffic.
Marketed to local companies to offer invoice pricing to all of their employees & social media marketing
Home Job Mart 2014-2016
Interim CMO/Corporate Consultant/Sales
Guided the CEO/Founder on matters concerning new company structure, budgets, etc.
Repaired relationship with IT company to include Project Management through Microsoft software, contracts, and scope of work documents
Sourced funding/investors for company launch and to secure project phases on a 3 and 5 year budget plan
Structure national sales territories by demographic data and travel distance (manually)
Created company employee future hire forecast and training courses & managed 5 employees
Oversee social media using Sprout Social
TFE Training Solutions 2013-2014
Director of Client Relationships/Sales Consultant
Responsible for the growth of TFE presence and key partners in one quarter from zero to 180 relationships in eight states
Management of sales and branding of the TFE portfolio of training options to corporate clients based on needs
Build and maintain relationships through effective communication and scheduled follow-up using Apptivo CRM system
Co-authored, tested, and executed a Chamber Alliance Program
Lead, schedule, and facilitate meetings (G2M) proposals for potential Chamber partners
Identified efficiency opportunity for our sales team and managed Five9’s (Salesforce) Outbound Calling System
Administrator of marketing campaigns, set up analytical reports for daily activities, and solved software issues
The ADR Group, Private Practice 2009-2014
Certified Mediator
Specializing in elder care planning; family law area
Foster a safe and confidential environment for individuals to share information regarding disputes
Stellar research skills utilized both with clients (fast paced and focused) and prior to meeting
Results oriented communications: open ended questions, fact-gathering, and appropriate negotiation skills
Home America Mortgage 2005-2008
Senior Loan Officer
Initiated an increase in portfolio business from $ 500,000 to 6-10 million per month in closed loans
Origination of retail, government, construction, and community program loans in the Atlanta market
Marketing & company branding with a goal of attracting top builders, realtors, and consumers
Communicate, adapt and sell to targeted client according to the Home America sales plan
Market analysis of rates and products to deliver informed information to partners and clients
Reviewed all new industry products and programs. Developed presentations for training peers on the context/ target market of said programs and partnered with other loan officers on sales calls
SunTrust Bank, Inc. 2000–2005
Branch Manager
Responsible for exceeding branch sales expectations consistently every quarter by 110%-152%
Awarded Employee of The Year 2003, Excellence in Sales (all quarters 2000-2002)
Managed onsite and offsite event marketing (Bank at Work Days, Habitat for Humanity) to increase sales and awareness for SunTrust Bank, partnered with local businesses, and the Chamber of Commerce to establish brand to consumers in our assigned footprint
Structured annual branch sales goal plan to align with our SunTrust mission
Executed branch sales plan by coaching associates through planned sales tasks and daily/weekly meetings.
Trained staff on sales, operations, risk management policies, and assigned employees to govern risk areas
Made all risk management decisions. Awarded for identifying fraudulent items several times
Network Realty and Home Loans 1993-1999
Vice President of Sales, Marketing & Public Relations
Licensed Real Estate Agent/Loan Officer
EDUCATION
Bachelor of Arts in Criminal Justice
Saint Leo University, Saint Leo, FL
Associate of Arts in Liberal Arts
Orange Coast College, Costa Mesa, CA
Completed SunTrust Bank Training Courses
Cowen Brown Sales Model (Less, better, more)
Management Training: Leading Breakthrough Service Performance
Proactive Relationship Banking (Needs Based Selling, Big 5, FINAP)
Mediator Certification
Specializations: Civil and Elder Care Planning
Conflict Resolution Academy, Smyrna, GA
Kaplan Financial Education
Life & Health, April 2017
Property & Casualty, to follow
Barbara J. Blanchard
615-***-**** ● **************@*****.***