CISO - VP Technology

FRANK GETTER JR.

201-***-**** • *******@*****.***

Proven IT senior leader with demonstrated leadership ability in multiple technology verticals while analyzing enterprise business needs to develop and implement resilient, cost-effective technology solutions. An established record as a leader who builds strong partnerships with business executives to define and drive strategies and technology transformations. Strong background with operational management in highly matrixed environments as an internal leader and external technology VAR based consultant. Seasoned professional and skilled manager with a track record for building highly agile and collaborative teams, retaining top talent and leveraging outsourced resources to complete large-scale initiatives and reducing costs. PROFESSIONAL EXPERIENCE

CAN CAPITAL, New York, New York & Atlanta, Georgia • 2014-2017 Business loan and merchant cash advance provider for small and medium businesses. CISO / Vice President of Technology Infrastructure Implemented CAN Capital’s first dedicated Information Security department and program. Architectural design and implementation of all InfoSec web, perimeter, datacenter and endpoint solutions. Strategy, design, and implementation of all current internal infrastructure, public and private cloud technologies, technical vendors, products and services. Hands-on management of operational processes and procedures for information security, infrastructure, support teams and external outsourced technical solutions. Budgetary control for technology operational support and technology based initiatives.

• Designed and implemented a ground up InfoSec program as CAN Capital’s first CISO.

• Architected and implemented a complete technology re-redesign of enterprise-wide replacement of aging and non-scalable infrastructure, including Internal Network, WAN, Security, Virtualization, Compute, Storage, and public cloud integration to allow technology to align enable business expansion growth.

• Project chairman and technical lead for enterprise-wide replacement of Call Center and Corporate telephony replacement. Successfully completed new call center CaaS solution in January 2016 during the most profitable January in company history.

• Manage multiple information security, engineering and support teams located in geographically diverse areas at offices located in New York, Georgia, Utah, and Costa Rica.

• Completed numerous technology projects to enable business growth and flexibility: Office 365 migration, Telecom and network vendor consolidation, 100% virtualization, InfoSec internal and perimeter controls, Telephony solution replacement, and core network upgrade. FUSIONSTORM, New York, New York • 2012-2014

Nationwide IT consulting, technology solutions, and managed services provider and hardware re-seller. Outsourced Director of Infrastructure / Sr. IT Operations Consultant Customer facing consulting director for FusionStorm’s major clients for datacenter operations, cloud infrastructure provisioning, and technology operational support responsibilities. Pre and post sales management of engineering team for IT infrastructure projects, professional services, and executive technology consulting.

• Completed multiple client datacenter projects include relocation, in-place upgrade, and greenfield design.

• Disaster recovery services expert utilizing in-house infrastructures, Co-Lo based IaaS, and cloud based (AWS) solutions.

• Virtualization, computing, storage, networking, replication, backup and vendor negotiation services. FRANK GETTER JR.

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PROFESSIONAL EXPERIENCE Continued

THE STREET.COM, New York, New York • 2010-2012

Digital financial media company that distributes its content through online, social media, tablet and mobile channels. Vice President of Technology Operations

24/7 responsibility for DevOps and corporate support for dynamic online media company’s web presence and internal support infrastructure. Managed all production support for all consumer facing applications, websites and corporate infrastructure.

Vendor Management and contract mediation for all technology based relationships including remote database management, CDN, corporate and advertising email, hardware/software support, and outsourced technical services. Agile methodologies employed in coordination with development and business teams to increase website and application up-time, while increasing the frequency of software code launches and configuration updates.

• Technology budget control with successful and aggressive cost reduction practices.

• System operations and DevOps team management for the production web and application datacenter infrastructure, IasS cloud services, database support and all production software launch control.

• Internal corporate infrastructure and helpdesk team management with responsibility for all telecom, inter-office network, employee desktop and application support.

• PCI / SOX compliance – Successfully achieved 100% PCI compliance and to correct all material weaknesses for Sarbanes Oxley compliance within first year of employment.

• Implementation of Salesforce, Drupal, MySql, Akamai CDN, Cisco Call Manager solutions. MICRO TARGET MEDIA, New York, New York & Toronto, Canada • 2006-2008 Innovative provider of media advertising and inventory tracking solutions for portable products. Technology & Event Sales Manager

Devised and executed strategies to develop new business and drive sales for emerging technology services and advertising solutions. Established and cultivated client relationships; oversaw acquisition of advertising assets/venues. Prepared technical documentation and service level agreements (SLAs) for technology contracts. Led contract negotiations, product management, and customer support for technology product clients.

• Full integration in all phases of development, including hardware sourcing/testing and software design, and of cutting-edge asset tracking technology for small and large portable products in startup culture.

• Managed product development team for enhancements and fixes for handheld and online technology products.

• Secured new accounts with high-profile organizations/venues like Heinz Field, Dover International Speedway, and various NCAA sporting event sites.

GLOBAL CROSSING, New York, New York • 2001-2006

International telecommunications services provider with annual sales of more than $2B. Regional IT Operations Manager/Network Computing Manager Managed team of 15 technical professionals across multiple locations in provision of infrastructure and technology support operations throughout the Northeast Region for more than 1K users. Managed services for servers, workstations, regional data centers, LAN/WAN, messaging, and video conferencing solutions. Collaborated with teams from various business disciplines, including senior leadership, to identify business needs and to develop/prioritize solution strategies. Prepared project plans, scope, milestones, and deliverables. FRANK GETTER JR.

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PROFESSIONAL EXPERIENCE Continued

• Instituted robust policies and practices for customer technical support, telecommuting, and asset management that were adopted by all North American locations.

• Advised executive leadership team on technical infrastructure and support strategies.

• Coordinated major data center relocation and consolidation initiative within entire Northeast Region during bankruptcy restructuring.

MERRILL LYNCH, New York, New York • 1998-2001

Global financial services organization acquired by Bank of America in 2008. Project Manager/Systems Support Engineer

Provided support for trading floor systems, networks, and applications for operations in the U.S. and Australia. Selected to lead technology initiatives for CTO Office of the Emerging Technology Group. Selected for technology ex-pat assignment at ML’s Sydney Australia office for one year.

• Managed technology program for senior executive remote office connectivity and hospitality suite deployment during 2000 Summer Olympic Games in Sydney, Australia

• Successfully achieved business unit support, budget, directed technical and support integration of BlackBerry infrastructure and into ML’s corporate enterprise network, as the first mobile email solution for Merrill Lynch. EDUCATION & CREDENTIALS

Master of Science in Technology Management

Columbia University, New York, New York

Bachelor of Science in Electrical Engineering

Lafayette College, Easton, Pennsylvania (summa cum laude) CompTIA Security+

CISSP* (Exam Passed – Pending Certification)

ITIL V3 Foundation Certification (Expired)

FINRA Series 7 & Series 63 (Expired)

Information Security • Global Infrastructure Management • Team Building & Leadership • Executive Management Vendor Sourcing & Management • Technical Support Operations • Product Management • Enterprise Solutions DataCenter Management • Agile Methodologies • ITIL • Lifecycle Project Management • Training/Mentoring

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