Manager Property

Laurel A. LaClair *************@*****.***

**** ***** ******, #***, ********, HI 96814 808-***-****

Commercial and Industrial Property Manager – Coldwell Banker Commercial Properties – 2016-2017

Supervised capital expenditures for the property portfolios I represented. Prepared 20- year Reserve Studies projecting estimates for current and future capital ventures. Obtained proposals from vendors for arduous and extensive projects. Took a pro-active approach to support properties I was responsible for. Kept in contact with property owners to answer questions and concerns in a timely manner on all levels. AOAO Community Association Manager & Rental Property Manager – Associa Hawaii, previously Hawaii First 2014-2017 Touchstone Properties – Honolulu, HI 2013-2014

Successfully oversaw day-to-day operations of 962 individual units with principal responsibilities being Owners and Common areas. Act as liaison between Association members and the Board of Directors; supporting community harmony.

Provide administrative support and coordination of services necessary to comply with Association bylaws, policies and performance standards.

Analyze financial statements. Prepare yearly budget and reserve studies.

Prepare Board of Directors printed materials/packets and minutes for regular, annual and special meetings. Attend and help facilitate Board of Directors meetings.

Negotiate vendor project-related proposals for Board review.

Schedule frequent site inspections. Arrange for property repairs in a timely manner.

Resolve Association member complaints without delay. Realtor Associate/Rental Agent - Coldwell Banker Pacific Properties Kailua, HI 2000-20013

Interviewed and ran credit reports for potential clients.

Marketed and advertised residential properties Implemented rules and regulations for tenants.

Collected rent and managed all other administrative duties.

Coordinated move-in/move-out procedures.

Helped determine home fair-market value and provided client with a competitive market analysis to appropriately price the home for sale.

Held open houses for seller clients. Assist sellers in highlighting homes’ best features.

Aided in the preparation of an offer/instrumental in negotiating the final purchase price.

Prepared all buyer/seller transactions in a timely manner.

Acted as the liaison between buyer and/or seller in financial arrangements.

Provided clients with qualified referrals to mortgage brokers, home inspectors, insurers.

Guaranteed each buyer or seller the utmost in confidentiality and exclusivity. Certifications, Awards, Organizations, Education

Certified Home Marketing Specialist

TOP BLOCK Award for Superior Service & T.O.P. (Total Outstanding Performance)

2002 – Outstanding First Year Sales Associate

Member – Int’l Sterling Society, Honolulu Board of Realtors, Nat’l Board of Realtors

Previous volunteer work: Queen’s Medical Center, Make-A-Wish Foundation, Le Jardin Academy, Punahou, St. Louis and Assets Schools, American Field Services, Student Liaison

Education: Hawaii Pacific University

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