Amanda Guinzani Silva
******.********@*******.***
*** ***** ***** **** - ***** – Sydney
Professional Experience:
Uvel Unisul Veículos LTDA (Chevrolet Dealer) – Pelotas/RS - Brazil – Apr 2013 – Jan 2017
F&I (Financial and Insurance) Manager (Aug/2015 – Jan/2017)
-Handled the task of providing details of warranties and credit insurance of dealership to customers
-Analysed customer requirements and recommended products to maximize profits for dealer
-Coordinate with lender on various loan programs regularly
-Developed loan packages for lenders and maintained accuracy in all paper work
-Intermediated the communication between the GM Financial and the dealer
-Customer service and car consortium sales
Training Coordinator (Jul/2013 – Jan/2017)
-Planning and monitoring the training recommended by GM for sales and mechanics departments
-Carry out hotel reservations and ticket purchases
-Ensure that all staff are aligned and properly trained
-Teamwork and motivation
Human Resource assistant (Jul/2014 – Aug/2015)
-Answering employee questions
-Maintaining computer system by updating and entering data
-Preparing new employee files
-Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
-Maintaining current HR files and databases
Administrative assistant (Apr/2013 – Jul/2014)
-Working with MS Office
-Accounts Receivable Processing
-Answer phones and transfer to the appropriate staff member
-Prepare outgoing mail for distribution
-Scan and copy documents
Education and courses:
Certificate III in Business, Australian Pacific College – Sydney, Australia – Feb 2017 to present
Production Engineering, UFPEL University – Pelotas/RS, Brazil – May 2013 to present
Skills:
-Language: Portuguese – Native / English – Advanced
-Computer skills: MS Office Package, CRM Database and Data Entry
-Team worker, quick learner, responsible, organised, multi task and communicative
Availability:
Student Visa
Monday to Wednesday – before 6pm and after 9pm
Thursday to Sunday – Full time
Reference:
Machado (Director of Uvel) – *******@****.***.**
Jéssica Lemos - **************@*******.***