Manager Customer Service

William Suessman

Managment, Bartender, Server

Missouri City, TX 77459

***********@**********.** - 832-***-****

WORK EXPERIENCE

Server/Backwaiter

Brennan's of Houston - Houston, TX - February 2017 to Present Server

J Alexanders Restaurant - Houston, TX - April 2016 to February 2017 Server.

Left because current location closed.

Bartender, Server

Viki Hall Staffing - Houston, TX - June 2015 to June 2016 Bartender, Server

Olive Garden - Sugar Land, TX - November 2015 to March 2016 Bartender, Server

Main Event Entertainment - Stafford, TX - February 2015 to February 2016 Manager

Sin City Plaza - Houston, TX - 2014 to 2015

Assistant Manager

Colorado Bar and Grille - Houston, TX - 2012 to 2014 Fitness/Jiu Jitsu Trainer

Self Employed - Houston, TX - 2009 to 2012

Fitness Manager and Trainer

Hotel International Best Western - Brno - 2003 to 2009 EDUCATION

Masters

Gracie Jiu Jitsu Academy

2003

ADDITIONAL INFORMATION

• Well qualified professional with more than 10 years of experience

• Was an integral part in stabalizing bar cost and liquor useage at my current position

• Strong Leader

• Consistantly sucessful in raising service standards and quality of operations

• TABC certified

Professional Expertise

• (Daily Operations) Played a key role delivering 10% sales increase through superior preformance

• (Staffing and Training) Able to boost staff preformance through improved training and accountability

• (Sanitation) Knowledge of OSHA sanitation and health regulations

• (Purchasing and Inventory) effectively managed a 1500$ a week bar and kitchen budget. Must collaborate with GM and owner in purchasing china and smallware Skills

• MS office suite typing 31wpm

• Lotus P.O.S. Prima P.O.S. Sunset P.O.S. Micros P.O.S.

• Core Strengths Include: Customer Service/ Guest Relations / Coaching and staff development / Regulatory and safety compliance / Purchasing and inventory control / Scheduling and labor control / FOH and BOH operations /

Contact this candidate