G E R A R D D I C K I N S O N
*** ***** ******* ***. ***. #310 Phone: 323-***-****
Los Angeles, CA 90036 Email: *************@*****.***
P O R T F O L I O R E L A T I O N S H I P M A N A G E R
Executive {Business Development Manager} credited with implementing sales strategies, policies, and marketing promotions in order to increase profitability, efficiency, and client satisfaction; I am committed to excellence.
Highly skilled: Exceeding Corporate Initiatives, Management, Cross-Selling, Conflict Resolution, and Team Leadership.
National Project Manager & Client Relationship Manager & Assistant Treasurer
Areas of Expertise
Retail Consumer Direct
Tradeshow Productions
Branch Operations Mgr.
Inbound Tele-Sales
Assistant Treasurer
Credit Analyst/Loan Processor
Logistics Mgr. & Tour Driver
Regional Brand Ambassador
Real Estate
Construction
Banking
Non-Profit Firms
Key Skills Assessment
Problem Solving – A natural talent and passion for proactively solving problems with positive and tactful information gathering techniques.
Interpersonal Communications – Committed to effective interpersonal communications through the exchange of knowledge, experience, and goal sharing in order to optimize productivity and increase morale.
Professional Experience
LOS ANGELES FEDERAL CREDIT UNION, Los Angeles, CA 2014 – 2017
Assistant Treasurer – Client Development Manager
Originate secured and unsecured consumer loans while developing new financial relationships and maintaining existing clients.
Maximize implementation and communication of corporate policies and targets.
Dedicated to planning, developing, and organizing highly effective strategies that ensure smooth flow of organization.
Gained expertise in the following Office Systems: Ascensus, IRA, ADP, Card Wizard, Cubics, iPay, IQQ, FIS Client Link, FOREX, Meridian, LinkUnder, Symitar, Synapsis, Star Station, State National
ACCOUNTABILITIES PROFESSIONAL GROUP, Century City, CA 2013 - 2014
B.S.A. & AML Analyst (Contractor)
Successfully investigated, analyzed, and reconciled 77 cases.
Consistently provided highly efficient gathering and reviewing of new client information; monitored financial transactions for existing clients in order to identify suspicious activities.
Exhibited strong proficiency in: Outlook, Net Communicate [Liberty], Patriot Officer, Symitar, Synapsis, Microsoft Word, Outlook, and Metavante.
WELLS FARGO BANK, Los Angeles, CA 2010 - 2012
Loan & Relationship Officer
Achieved “President’s Club” Top-5 Metrics Achievement in quarter 3 of 2013.
Awarded “Service Recognition Award” for Customer Service in the second quarter of 2012.
Excelled at developing and maintaining strong, long-lasting client relationships.
Gained extensive expertise in: Symitar, Synapsis, Microsoft Word, and Outlook.
HILTI INC., Tulsa, OK 2005 - 2010
National Mobile Media Tour Project Manager
Impressively generated an average of $3.7M per year in retail sales revenue.
Ensured smooth production and management of 1090 National Sales Based Trade Show Events while partnering with major giants like Home Depot, White Castle, and Dodge.
University 1997-2001
Bachelor of Arts, Business Administration, Loyola Marymount University, Los Angeles, CA