Customer Care Manager

CURRICULUM VITAE

SUB: PERSONAL FITNESS TRAINER

Name: MASOOM THAKER

Address: A-3, Sita Park, S.V.P.Rd, Opp.Bhagawati Hospital, Borivali West,Mumbai 400103

Contact: +968********, +919*********

Objective:

Seeking a quality work environment and establishing my affluent in the Service Industry.

Key Skills:

Good at Multitasking, Reception and Admin,Guest Relations, Basics in Computers,(Opera,Coral Draw,D.T.P)

Qualification:

*B.A with majors in Economics from Mithibai College – 2003 to 04

* Internationally Certified Fitness Trainer from Nautilius Gym-2007

*Basic First Aid &CPR from Dubai Heart Center.

*Course from Ambika Yog Kutir of Yoga.

*Functional,Calisthenics’ and Bootcamp course from Mickey Mehta 2010 .

*STCW –Standard Training Certification of Watch Keeping – (STCW 2010).

*Security Tier 1 course from Magsaysay Institute from Philippines.2015

*CCTV and Security Patrol Training from Pacific Dawn Australia 2015

*Basic First Aid and CPR from Muscat 2017 AHA Association Professional Experience:

** Currently based in Muscat and working as Personal Fitness Trainer at Circle Club Fitness Centre since Feb 2016 onwards

Job Profile:

Training Clients in Yoga, Weight training with machines, Functional training, Customized training for weight loss and gain, Prenatal & Postnatal training. Handling enquire, Marketing Schemes & Sales to generate revenue, customer care.

Personal Fitness Trainer Freelance at ESKAY Resort & Personal Clients as on (2015)

Personal Fitness Trainer at Chelsea Tower Hotel and Apartments Dubai 2013

Job Profile:

Training Chairman, General Manager and Value Clients.

Administration and Supervision of Health Club.(Gym, Swimming pool and Spa)

* Worked as a Freelance Personal Trainer since March 2008.

* Worked with Mickey Mehta’s 360 GymJan 2006 – Feb 2008. Designation – Branch Manager (Mumbai)

Job Profile:

* Designing and promoting activities to meet customer demand and generate revenue;

*Advertising and promoting the gym and market research;

*Recruiting, training and supervising staff.

*Arranging for Maintenance &Cleanliness;

*Maintaining high level of customer care, handling and solving client complains, client safety and emergencies.

* Fitness Facilitator to Value clients (Bollywood actors and actress,Kingfisher Crew)

Jan 2005 – May 2005

* Worked with TalwalkarGym

* Designation: Fitness Instructor

Job Profile:

*Providing fitness training to clients.

*Maintaining Quality check calls to clients,updating new schemes and keeping Good repo with clients.

Worked as Customer Care Executive atTribhuvandas Bhimji Zaveri(TBZ Jewellers) .(India)

Worked as Computer Teacher at M.K International CBSC school, R.C.P school and S.V.P school .(India)

Personal Details:

Date of Birth: 6th July 1981

Gender : Female

Height: 5.2”

Weight: 50 kg

Nationality: Indian

Marital Status: Married

Hobbies: Sports, Reading and Music .

Email: ******.******@*****.***, **********@*****.***

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