Manager Management

Kery Child

**** **** ***** ***** ***** Chandler, AZ. 85249 C: 206-***-**** ********@***.***

OBJECTIVE: Operations Manager

Results-driven Manager with an extensive record of experience, accomplishments, and recognition with two large global and national third-party logistics (3PL) companies with responsibility for overseeing logistics, warehousing, and distribution operations and facilities totaling as much is 900,000 ft. with 170+ employees.

Success can be demonstrated by managing $77+ million in inventory; generating cost savings of more than $660,000 annually; improving shipping/distribution efficiency to 99.97% accuracy; opening a brand-new facility; and implementing new strategies that achieved a record-setting productivity levels. Core competencies and strengths include:

• 5S/Lean Program Implementation • Process Improvements • WMS Implementation

• Operations Management • Project Management • Team Collaboration

• Logistics/Reverse Logistics • Facility Relocations • Distribution Center Start-Ups

• Staff Development/Cross-Training • KPI Accountability • Quality Assurance

PROFESSIONAL EXPERIENCE

Geodis, Phoenix, AZ, 2016 - Present

Operations Manager

Geodis is a world wide 3PL provider serving distribution, Logistics and Transportation needs for top tier companies

Responsible for all aspects of operations management, performance, cost control, inventory, quality, and efficiency for weekend shift by providing leadership direction to a team of 4 Indirect Supervisors and 185 employees.

Worked with a team of 4 Managers in a startup operation from ground to production in less than 3 months to ensure readiness for Peak season.

Currently running the largest operating shift for Inbound, Outbound and VAS work with volumes exceeding 200k units being shipped daily.

Responsible for getting safety program up and running for an account that runs 24/7 and has a total of up to 500 employees.

Worked with Managers on Kaizen event for picking layout that saw results of 20% increase of picking product for all pickers.

Responsible for security audits, processes, and communication during shift hours and on call during non shift hours.

Served on Implementation team of 5s standards and practices for the entire facility.

UWT LOGISTICS, LLC, Memphis, TN, 2004 - 2016

Operations Manager

UWT Logistics is a Memphis-based 3PL provider serving local interests as well as being the

largest distribution facility for Energizer, Schick, and Playtex products in North America

Responsible for all aspects of operations management, performance, cost control, inventory ($77 million), quality, and efficiency for five national accounts (Energizer, Schick, Playtex, PBG, and Drake) by providing leadership direction to a team of 178 employees at two warehouse facilities totaling 900,000 ft. .

• During initial years with the company, saved $300,000 annually by radically transforming the three shift operation to one shift through elimination of redundancies, improving processes, reducing labor, and reassigning pick line locations and inventory teams.

• Relocated warehouse operation from a 300,000 ft. to a 500,000 ft. facility and successfully completed the move in a four-day weekend with no loss in customer shipping/delivery time; designed the new facility layout resulting in substantial improvements in workflow and space utilization.

• Served as a key member of the management team during company’s aggressive growth and acquisition of a second 400,000 ft. distribution facility in 2015 with 60 employees and two shifts running six days per week.

• Developed and implemented an incentive plan that generated $260,000 in annual savings by implementing measurable quality, production, and attendance goals that ultimately doubled shift output and eliminated the need for third shift operations.

• Created and established more sophisticated productivity and quality assurance KPI metrics that improved reporting and data analysis capabilities for corporate customers and increased picking accuracy to 99.97%.

• Conceptualized and implemented new hire orientation/training program that improved on-boarding efficiency, increased employee retention, and shortened new hire “ramp up” time to becoming productive employees.

• Developed a cross-training matrix that achieved savings of $100,000 annually by eliminating headcount and developing skill levels of other employees to take on additional roles.

• Implemented 5S program that transformed the organization of both facilities and assigned Area Champions in each department with weekly audits to enforce accountability for achieving goals.

• Collaborated with COO to select new Warehouse Management System (Manhattan-SCALE), and worked with programmers to customize, implement, and train staff; resulted in substantial improvement in reporting efficiency and performance management by eliminating the outdated AS/400 system and other manual processes.

Kery Child – Page 2

KENCO GROUP, INC., Memphis, TN, 1992 - 2004

Operations Supervisor

Kenco Group is a North American, full service 3PL provider offering contract warehousing,

public warehousing, and supply chain management services

Earned multiple promotions with the company through positions as Warehouse Associate, Foreman, Supervisor and ultimately into the leadership position of Operations Supervisor managing 74 employees for the Cummins diesel engine account within a 750,000 ft. facility.

• Started with the company in Southern California and was selected by the senior management team in 1996 as one of only three employees to relocate to Memphis and open the new facility.

• Improved overall performance and information management for the new facility by serving on the Warehouse Management System integration team that converted the facility to the MOVE WMS application.

• Served on the team that relocated (within one week) the Onan PDC from Huntsville, AL to the Memphis distribution center and was specifically responsible for the facility layout.

• Chosen as Supervisor over the highest value inventory in the distribution center and was successful in maintaining inventory accuracy above company expectations of 97%.

• Recognized for achieving 100% on time shipping of 2600 lines of emergency replacement engine parts every night.

• Maximized efficiency by streamlining the process for inbound and putaway functions and also developed a checking process for all outbound shipments to maintain accuracy levels.

SOFTWARE PROFICIENCY & CERTIFICATIONS

Microsoft Office (Outlook, Word, Excel, Power Point) • SAP; Kronos

Warehouse Management Systems; Manhattan Associates and Move C-TPAT certification

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