Customer Service Administrative Assistant

Elizabeth Sheehy

New York, New York ***** • 212-***-**** • **********@*****.***

SUMMARY

Strong Administrative Assistant Support Staff in the corporate world and would like to transfer skills to Health Care Industry. I would bring to the Health Care Industry strong work ethic, analytical skills, as well as computer proficiency. Excellent organizational skills having worked with executives in presentations. My years of experience I have excellent customer service. Working with vendors as well as coworkers. I had the opportunity to train new employees with new computer systems. I have determination my work ethic by working Full time and finding time to volunteer which I thoroughly enjoy.

CAREER EXPERIENCE Administrative

• Updated Excel Spreadsheets internal and external use.

• Typed correspondence and submitted experience reports for 4 Account Executives at Advertising Agency.

• Arranged travel arrangements for 4 Account Executives.

• Supervised and trained 3 associates.

Training and Development

• Provided training to new employees on the computer system.

• Volunteer work at New York Eye and Ear Infirmary of Mount Sinai. Retina Center- I offer support and assistance to patients on their way to examining room.

● Volunteer work at St Vincent’s Hospital Child Life. Worked with pediatric inpatients (infants through adults) and their families to help ease the stress of hospitalization by providing age appropriate play opportunities.

• Volunteer work New York Cares, NY, NY- tutor Met weekly with 5-year-old boy from the NYC public school system. Assisted with writing and recognizing alphabet to advance reading skills.

• Volunteer - New York Public School 59, NY, NY Mentor - Met weekly with 5-year-old girl from the NYC public school system Supported her in building strong reading skills and self-confidence in academic abilities. Customer Service

• Generated purchase orders and tracked delivery status

• Tracked samples when shipped from over-sea’s office.

• Liaison between New York Office and Honk Kong Office, Shared excel spread sheets for tracking orders.

CAREER HISTORY

Sales Associate GAP, Inc. New York, New York 11/2016-Present Production Assistant Brooks Brothers New York, New York 2002-2016 Allocation Brooks Brothers New York, New York 1999-2002 Distributor/Planner Bloomingdales New York, New York 1997-1999 Distribution/Planner Maidenform, Inc. Bayonne, NJ 1996-1997 Distributor Brooks Brothers New York, NY 1991-1996 Administrative Assistant DDB Needham Worldwide New York NY 1986-1991 CERTIFICATIONS

Health Informatics Georgia Institute of Technology 8/2016 Page 2 Elizabeth Sheehy **********@*****.***

EDUCATION

City University of New York, New York NY • B.S. in Psychology Endicott College, Beverly, MA • A.S. in Business

Proficient in Excel, PowerPoint, Outlook, Word, PLM, SAP, PMTS, Blue Cherry, Retek

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