ANTONIO MARTINEZ

**** ********* **. *******, ** *7041

832-***-****

aczpw6@r.postjobfree.com

PROFESSIONAL SUMMARY

Bilingual Business Professional and Military Veteran with proven experience in the United States Army. Accomplished measurable results while leading teams in dynamic, fast - paced environments. Possesses a comprehensive background in Customer Service Strategic Planning and Policy Design and Implementation derived from conducting domestic and global operations in Iraq. Managed risk upon multiple lines to protect assets, property, and equipment while exceeding the expectations of senior leadership. Possesses extensive knowledge in Budget Management, Data Analysis and Training and Development. Recipient of multiple awards for outstanding performance and professionalism. Career supported by broad employment experiences and extensive coursework towards a Bachelor of International Business Degree.

Leadership / Supervision

Policy Implementation

Budget Management

Conflict Resolution

Strategic Planning

Training / Development

Quality Assurance

Bilingual / Spanish

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

EXPRESS CORPORATE HOUSING- Houston, TX

2015-2017

Warehouse Manager

xzMaintains receiving, warehousing, and distribution

Controls inventory levels by conducting physical counts

Completes warehouse operational requirements by scheduling and assigning employees

Maintains warehouse staff by recruiting, selecting, orienting, and training employees

Supervise warehouse employees and oversee daily operations

Communicate with drivers to ensure efficient delivery of products

Manage customer service requests promptly and resolve issues quickly

SONIC DRIVE-IN – Houston, TX 2006 – 2013

Associate Manager

Organized stock and equipment, ordered supplies and oversaw building maintenance

Planned budgets to maximize profits and achieving sales targets set by upper management

Recruited new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

Ensured standards of hygiene are maintained and that the restaurant complies with health and safety regulations

Ensured high standards of customer service are maintained

Implemented and instilled company policies, procedures, ethics in the Sonic team

Handled all customer complaints and inquiries

UNITED STATES ARMY – Various Locations 2001 – 2013

Cannon Crew Member & Human Resource Specialist

Assist on all human resource support matters

Oversight of all strength management and strength distribution actions

Responsible for the readiness, health and welfare of all soldiers.

Postal and personnel accountability support

Maintain emergency notification data

Operate self-propelled howitzers, ammunition trucks and other vehicles

Participate in reconnaissance operations

EDUCATION / CERTIFICATIONS

University of Houston Downtown

Bachelor of International Business – 2015

NOTABLE AWARDS

Purple Heart

Army Commendation Medal

Army Achievement Medal

National Defense Service Medal

Global War on Terrorism Service Medal

Global War on Terrorism Expeditionary Medal

TECHNICAL SKILLS

Software: Microsoft Office (2003, 2007, 2010)

Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SharePoint

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8

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