Customer Service Manager

Darryl L. Baum

**** ******** ****

Elbridge, NY 13060

315-***-****

Education:

Graduated from Rochester City School High School - 1979

A.A.S. Degree in Criminal Law from Finger Lakes Community College - 1981

Retail Skills: Customer service, run register, complete paperwork, and strong multi-tasking capabilities, work well independently, self-motivating, positive attitude

Manager Skills: Create schedules, booking appointments, record keeping, detail oriented, enthusiastic, dependable and great listening skills

Work Experience: 13 plus years at BJs Wholesale Club, 8 plus years at Pal Oil and 9 plus years at Marjax Sporting Goods Store

BJs Wholesale Club, 50 Eastview Mall Drive, Victor, New York 14564 585-***-****

Tire Sales and Sales Tech: 5/03 – Present

Duties: Evaluating customer’s needs, selling, installing and servicing tires, running cash register, filling propane tanks and handling customer service issues.

Pal Oil, 123 Church St., Palmyra New York 14522

Store Manager: 1994-2003

Duties: Inventoried and ordered stock, trained new employees, hiring and terminating employees, dispatched drivers, handled the money and the bank deposits

Granite Building Security, 130 East Main Street, Rochester, New York 14609

Head Security Guard – 1989-1994

Duties: Opened, closed and secured building. Checked in visitors, trained new employees and escorted secretaries to their vehicles

Marjax Sporting Goods Store, 1 Riverton Way, Henrietta, NY 14618

Sales Clerk – 1985 to 1989

Duties:

References: Thomas Williams neighbor, 315- -,Steven Mayer former coworker 585-***-****, Derek Schultz coworker 585-***-****, Rennee Belke manager 585-***-****, Kraig Baily friend 315-***-****

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