Customer Service Data Entry
Resume:
Nichele D. Hopson
Stockton, CA 95205-3119
***************@*****.***
OBJECTIVE
Organized office professional with an A.S. in business and 3 years of experience, seeking to leverage my professional expertise and to grow within your company.
SKILL SET
•Typing 50 wpm •Solutions Oriented •Task & Team Mgmt. •Organizational Skills •Leadership Qualities •Customer Service •Team Player •Reliable
•Administrative Skills • Multitasking •Motivational Tactics •Effective Communication
EDUCATION
Oakland Technical High/Cal Safe, Oakland, CA - High school diploma
Chaffey College Chino, CA - Associate in Science, Applied Business, with Honors
EMPLOYMENT HISTORY
Westcare - Volunteer - Stockton, CA 2016-present
Assist in facility maintenance, time management, organization, multi-tasking, communication, and problem solving in groups. Also, clean and sanitize utensils and work spaces, prep key ingredients for meal preparation, Serve 50 patrons, assist chef in stocking, cooking and time management. Maintained a clean dining area, including kitchen and associated areas.
Cal Fire- Office Clerk - Corona, CA Sept. 2016-2012
Relay messages to appropriate department or individual •Oversee office\'s filing and record management needs• Attend meetings, take and record minutes of meetings •Prepare and distribute correspondence such as memos and letters • Prepare appropriate agendas for meetings and conferences •Prepare administrative reports for staff• Ensure the confidentiality of both verbal and written information •Assist in data entry, performing data entry tasks by providing information • Prepare memos, invoices, reports, through word processing, spreadsheet, database, and presentation software such as PowerPoint• Ensure quick response to interdepartmental inquiries.
CERTS AND HONORS
Certified Mediator
Certified Alternative Violence Project Facilitator
Toastmasters Participant
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