Customer Service Data Entry

Professional Summary

Core Qualifications

Experience

Education

CHARLES CARTER

**** *********** *** ****, *** Antonio, Texas 78238 H: 210-***-**** C: 210-***-**** **********@*****.*** Resourceful call takerCustomer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. who consistently meets and exceeds productivity goals. Skilled [Job Title] committed to addressing customer concerns with speed, accuracy and professionalism.Detail-oriented and organized [Job Title] extensively trained in spreadsheets, transcription, word processing and desktop publishing. Accurate receptionistReceptionist who successfully manages multiple data entry projects at once. Transcription expert focused on delivering high quality results in a timely manner. versed in database management. Strong organizational, technical and analytical skills. Order processing

Time management

Excellent verbal communication

Fast learning

stocker Aug 2016 to Sep 2016

Goodwill Industries - San Antonio, Texas

Position is a temporary training position through AARP. I stock shelves answer customer questions and price merchandise.

Receptionist Trainee Aug 2014 to Jul 2016

Community Learning Center

My position is a training position through AARP. Learned to operate a multi line phone system.Operzted printers and faxes and have some rudimentary knowledge of Microsoft Word. Geeted clients insuring they were comfortable and advised representatives their clients were waiting Prescription medication Ordering and Payments Sep 2008 to Jun 2012 Caremark RX Services - San Antonio, Texas

Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Addressed customer service inquiries in a timely and accurate fashion. Improved customer ratings by listening. Bachelor of Arts, Histoy

Trinity University - San Antonio, Texas, United States Minor in Journalism.Coursework in Psychology.

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