Accounting, Finance
Resume:
Wori Enyinda Oparaodu
Duncanville, TX 75137
Email: *******@***.***
OBJECTIVE:
Seeking a position where my recent education in Business Finance (December 2015), and strategic experiences in federal government, corporate, and entrepreneurial business operations and communication skills can be utilized to add value within a dynamic organization.
Professional Experience
Accounting Technician June 2006 – Mar 2010
Employer: Federal Management Systems Inc. (government contractor with United States Immigration and Customs Enforcement), at Dallas Finance Center.
Examined, reviewed and analyzed both governmental and commercial transactions for accounting data such as purchase orders, invoices, receipts, and vouchers for accuracy in compliance with the agency regulations.
Created various automated and system accounting reports, including sources of disagreements or errors with agency standards by researching the causes, and finding solutions to the causes of discrepancies.
Reconciled accounting transactions, posted general ledger items and payment reclassification transactions.
Credited Microsoft Excel spreadsheet to document commercial invoice transactions for the Office of Financial Management (OFM) of the USICE.
Processed account payable disbursements including vendor invoice payments and employee reimbursements.
Assisted Accountant, supervisors, and managers in researching and processing invoices and other accounting data through the systems and hardcopy files
Participated in Special Project for the conversion of Dallas Finance Center hardcopy documentation into electronic filing system.
Resolved issues with invoices and vouchers by researching the problems and communicating my finding with supervisors and vendors (or customers) through Microsoft Outlook email system, verbal, or phone calls.
Performed both oral and written communication with customers and management especially in responding to issues concerning invoices.
Saved the agency time and money by regularly and accurately tracking and reviewing invoices and receipts prior to voucher payments.
2006 – Received FMSI Certificate of Appreciation for Outstanding Service and Dedication to the Dallas Finance Center of the Department of Homeland Security.
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Sales Associate Nov 2003 – Jan 2005
Employer: Dillard’s Retail Stores, SW Center Mall, Dallas, Texas
Received and processed cash and credit payments for in-store purchases.
Processed and attended to customer needs, especially issue of receipts, refunds, credits and discounts.
Recommended, selected and helped to locate merchandise based on customers’ needs and desires.
Placed special orders and corresponded with other stores to find desire items.
Exceeded personal sales goal by 35% in a month.
Assisted and trained new associates in all cash register responsibilities which include organizing, handling customer purchases and balancing of cash register.
Assisted with calculating the store’s end of year inventory.
Researched and resolved complaints to ensure customer satisfaction and customer relation management.
Effective communicator, attentive and patient listener.
Data Entry/Customer Service Jan 2002 – Oct 2003
Employer: American Red Cross, 1101 Washington street, Huntsville, Alabama
Verified accuracy of information prior to keying.
Compared inputted data with paper based records and documents for accuracy.
Reviewed invoices, corrected errors, and documented data for better records.
Updated records and information in the database.
Performed heavy data entry of more than 60 files a day.
Organized and worked with detail on all assigned projects.
Maintained confidentiality and security of client information.
Assisted in customer service through telephone switchboard control.
2002 – Received the American Red Cross “Certificate of Recognition” for Outstanding Service.
Customer Service Representative/Sales Associate June 1999 – 2001
Employer: JC Penney Retail Stores, Madison Square Mall, Huntsville, Alabama
Processed customers credit applications, check disbursements, and purchase order invoices.
Involved in customer relationship, catalogs, and product researching, which resulted in a 30% increase in sales in a month.
Performed cashiering and customer billing.
Processed customer returns, and manage exchanges.
Investigated and resolved problems associated with processing of purchase order invoices.
Managed customer service and ensured all requests were responded to accurately and in a timely manner.
Maintained friendly attitude and followed all store interaction protocols while answering customer questions and processing payments.
Provided customers with an extreme level of customer service, resulting in receiving the 2000 JC Penney’s prestigious “All Stars” Award for Excellence in Customer Service.
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EDUCATION:
Dallas Baptist University, Dallas, TX
MBA Degree in Finance – December 2015
Alabama A&M University, Normal, AL
MBA Degree in Business Administration – May 2003
B.S Degree in Business Administration – May 1998
COMPUTER SKILLS:
Microsoft Words, Excel, Outlook, Internet, File On-Q, Federal Financial Management System (FFMS), and other DHS office mainframe software.
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