Business Analyst

Himaja J

Business Analyst

C: 281-***-****, E: *********@*****.***

Summary:

Over 5 years of hands on experience in Business Analysis in diverse domains like manufacturing, retail & Investment Banking, Insurance. Worked in implementation and integration strategies within a team-oriented environment, utilizing my quantitative and qualitative analytical skills.

Experience in conducting Gap Analysis and SWOT Analysis to gain a clear understanding of the AS IS process of the system and additionally derive new user scenarios to understand the potential TO BE process to be implemented in the project.

Comprehensive knowledge of software development methodologies such as Waterfall, RUP and AGILE SCRUM.

Extensive experience in gathering and analyzing Requirements, modeling Business Process Flows, writing Business Requirements Document (BRD), Use case Specifications and Functional Requirements Document (FRD)

Organized many Joint Application Development (JAD) Sessions and Joint Requirement Planning 1 Summary deriving detailed functionality aspects of business process and created/updated the requirements information in an easily understandable format

Experience in Data Analysis techniques such as Data Mapping, and Decision Tree Analysis.

Proficient in Technical writing, Business writing, Business Process Modeling and Testing.

Experience in analyzing and creating Use Cases, Use Case Diagrams, User Stories, Data Flow Diagrams, Business Flow Diagrams, Swim Lane Diagrams, Activity Diagrams, Sequence Diagrams and other related UML diagrams and Extensive knowledge experience using of Visio and Concept Draw Pro.

Experience working on MS Visio, Excel, Power point, Word, Access, Outlook.

Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.

Developed Requirement Traceability Matrix (RTM) to track and manage the requirements.

Expertise in designing and developing Test Plans and assisting in Test Scripts.

Strong Experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.

Involved in training of end users. Documented Training Manuals for new product release.

Experience in handling offshore requirements and working in different time zones.

Excellent leadership and influencing skills to facilitate cross-functional teamwork in a fluid environment.

Result-oriented, Fast Learner, excellent analytical & problem solving skills and a team player with strong interpersonal, planning and coordination skills.

Competences:

Solid Business, Communication and Presentation skills.

Strong problem solving, Strategic planning and organizational skills.

Quick learner, Proactive, Creative, detail-oriented, responsible, self-motivated with leadership qualities.

Ability to work with cross-functional teams and interact effectively and multiple level of management.

Ability to execute against tight deadlines and to achieve results in very high-pressure environments and to keep teams motivated.

Technical Skills:

Business Model

MS Visio, rational Rose

Requirement Analysis/Management

JAD, Rational Requisite Pro

Change/Content Management Tools

Rational Clear Case, Share point 2010

Operation Systems

Microsoft Windows, Unix, LUNIX, MS Docs, Mac OS

Database

SQL Server 2008/2005

Utility

MS Office Suite (Word, Excel, PowerPoint, Outlook), MS Project, MS Access, Lotus Notes

Reporting tools

SSRS, UML, Business Objects, Crystal Reports

AllScripts, Raleigh, NC June 2014 – December 2016

Role: Business Analyst

Project description:

The goal of the project was the development of a state of the art web-based technology re-engineered from a legacy database technology, including the business Functions. The project involved re-engineering of the existing billing System along with achieving HIPAA compliance. The deliverables in the project included more billing functionality and standard reports.

Responsibilities:

Followed the UML based methods using MS Visio to create Use Case Diagrams, wireframe data model updates, State Chart Diagrams and Sequence Diagrams.

Performed day-to-day EDI activities related to HIPAA compliant and NSF data submissions.

Duties included technical and non-technical telephone or email communications with physicians, clearinghouses, billing services, and hospitals that submitted or received electronic claim data.

Extracted the Business & Technical Requirements from the client and end users keeping in mind their need for the application (Internet, Claims, Provider, and Recipient) and documented it for the developers following the HIPAA Guidelines for an Individual functional area by conducting JAD sessions.

Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.

Acted as Subject Matter Expert for HIPAA requirements.

Developed prototype of new mobile information processing application and performed walkthroughs of the prototype with end users to better understand user needs.

Coordinated with the offshore UI designer to prepare the prototype for the application.

Facilitated collection of Functional Requirements from system users, and prepared Business Requirement documents and have applied the RUP model throughout the entire development and testing process.

Prepared Logical Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements.

Used Rational Clear Quest to maintain and track the requested enhancements and changes by the stakeholders.

Worked closely with the offshore team to convey Technical and Functional specifications.

Worked closely with Business users to determine the workflow of the product

Environment: Quality Center, UAT, SDLC, SQL, UML diagrams, USE cases, Business Objects SCRUM, Black Box testing practices, MS Visio, MS Access, PowerPoint

Saffron Global Corporation, Hyderabad, India March 2012 – June 2014

Role: Business System Analyst

Project Description: The Internet Banking application is part of a suite of products that enables clients to customize their Internet banking services. Clients can choose from a range of solutions including loan origination, e-statement integration, bill payment and check imaging. Clients wanting to add proprietary or third party solutions can enrich their Internet member services with the development toolkit. This project included improvements to existing banking application. Upon implementation of this project several existing features of the banking application were enhanced, i.e., check imaging, bill payment history, e-statements, paperless statement reminders were added.

Responsibilities:

Gathered business requirements by conducting interviews with business users, stakeholders and Subject Matter Experts.

Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.

Extensive knowledge about life insurance & coverage policies

Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhanced insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Developed Business Requirement Document, Functional Requirement Document and Use Case Specification/Document for various Use Cases.

Designed templates and layouts for insurance forms

Dealt with mobile payments, e-commerce payment gateways and applications.

Worked on Access and Security management systems

Converted the business requirements into functional and non-Functional requirements.

Conducted JAD sessions for communicating with the all Project directors and stakeholders and created process Workflows, Functional Specifications and project initiation artifacts.

Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.

Experience in working on agile methodology with E-commerce background.

Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software.

Created and managed requirement types and tractability matrix in Requisite Pro.

Monitor version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.

Was involved in Configuration and Change Management when handling exception reporting.

Assisted quality assurance team in testing different releases and in designing test plans and test cases. Performed User Acceptance Testing (UAT).

Environment: Windows 7, UML, Requisite Pro, Lotus, Microsoft Visio, and SQL 2005.

Education:

Masters in Engineering Management, Houston, TX, USA

Bachelors in Electronics and Telecommunication Engineering, Hyderabad, AP, India.

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