Sales & Marketing/Business Development/Product Manager/Client Services

*

COURTNEY L. DILLON *****************@*****.*** 812-***-****

SUMMARY

Results driven National Sales & Business Development Manager with broad industry experience effectively growing revenue for domestic and foreign companies. Demonstrated success managing large client accounts by leveraging and aligning KPI’s with business practices resulting in inventory efficiencies and achieving sales goals. Cross-functional collaborator with ability to develop team initiatives for product line growth by implementing multi-channel and market penetration strategies. Client accounts include: Apple, Kroger, Wal-Mart, Lowe’s, Bi-Lo, Safeway. Hy-Vee and Meijer. ACHIEVEMENTS

• IPISC achieved 28% sales growth in 2016 credited to leadership of improved sales practices and processes.

• Highest sales quarter in 25 years at IPISC attributed to execution of 12 month rebranding plan.

• Awarded highest rating from Apple, 4 consecutive quarters, for successful execution of new store openings worldwide. Consistently delivered 99% fulfillment rates for highly scrutinized global events.

• Coordinated team to identify costly sourcing practices and implemented best practices globally resulting in 19% cost reduction for Apple Inc. Retail Team.

• Wide-ranging business development efforts at Wal-Mart HQ produced “preferred status vendor” for AgroFresh. This designation led to 14% sales increase, equating to $8.4MM increase over prior year.

• Multiple product tests earned at Wal-Mart DC’s through effective problem solving and negotiation skills.

• Successful new product intro of SmartFresh to 15 retail accounts in six months. Doubled sales in one year.

• “Business Impact Award” earned for Six Sigma contribution to reduce client start up time. EXPERIENCE

NEWLIGHT CAPITAL, LLC, Cary, NC 2016 – Current

Provides financing to companies with valuable intellectual property (IP) portfolios. Business Development Manager

• Attend industry events and conferences, and provide feedback and information on market and creative trends.

• Present to and consult with marketing & senior management on business trends with a view to developing new services, products, and distribution channels.

• Identify opportunities for campaigns, services, and distribution channels that lead to increased sales.

• Use knowledge of the market and competitors, identify and develop USP’s and differentiators. INTELLECTUAL PROPERTY INSURANCE SERVICES CORP, (IPISC) Louisville, KY 2014 – 2016 IP Specialty Insurance offering coverage against patent infringement lawsuits. Sales & Marketing Manager

• Managed sales team of 10, annual sales $12mm. Developed strategic road map establishing timelines and deliverables for product offering, market segmentation, product knowledge campaign, competitive analysis, market entry plan and target customer list.

• Lead and organized outside marketing vendors to support implementation of rebranding initiative including a new website, marketing materials, SMM content, conference campaigns and digital media. ARVATO DIGITAL Services, Louisville, KY 2012 – 2014 High volume global distribution/fulfillment company specializing in third party logistics. Subsidiary of Bertelsmann, international outsourcing. Global Logistics Manager – Apple Retail Supply

• Serve as primary liaison to Apple Retail Supply Management Team supporting new store openings globally.

• Coordinate international team of 5 account managers, client service representatives, warehouse management and buyers ensuring execution of new store openings and relocations for Apple Stores worldwide.

• Review, organize and prioritize critical items related to procurement & logistics for store openings. Communicate and provide status reporting to global teams in Australia, China, Germany, Japan, Hong Kong, England and USA. 2

CDH CONSULTANTS, Floyd Knobs, IN 2010 – 2012

Project Manager/Liaison to CPG Companies & Retailers

• Provided market segment research for new products and coordinated consumer studies.

• Supported the planning and development of national and regional programs for product introductions.

•

ASSUMPTION HIGH SCHOOL, Louisville, KY 2008 – 2010 Basketball Coach

• Organized AAU feeder program for AHS. Coordinated and ran summer basketball camps. Assisted with conditioning and coached at all levels for the freshman, JV and Varsity teams. AGROFRESH INC, (DIV. OF ROHM AND HAAS), Spring House, PA 2005 – 2009 Chemical company focused on the manufacturing and marketing of ethylene management systems for produce and floral industries. National Retail Sales Manager/Business Development

• Led the national account sales and technical support activities in North America with direct sales and service to the supermarket industry and major regional/national growers of SmartFreshSM Quality Management Systems.

• Successfully implemented use of state of the art product for extending life of fruits, vegetables and flowers at Wal-Mart, Safeway, Stater Bros. and Bi-Lo.

• Coordinated work of 8 techs, 4 sales reps and 2 marketing analysts to achieve sales in excess of $2MM. MORTON SALT COMPANY (PURCHASED BY ROHM & HAAS) 1997 – 2005 Manufacturer of salt products and water softening equipment. National Account Manager, New Albany, IN (2003 – 2005)

• Developed, managed and grew strategic relationships for 15 accounts including Kroger, Lowe’s and Sears.

• Direct calls on decision makers at account HQ. Coordinated national marketing plans, promotions and ad activity.

• Successfully managed 30 field sales nationally to achieve strategic objectives.

• Exceeded $20MM for total 2004 sales, with an average increase over LY sales of 55%. Region Administration Sales Manager, Chicago, IL (2002 – 2003)

• Supported sales team consisting of 7 district managers and 23 sales representatives. Annual sales $160MM.

• Liaison between region and corporate offices. Managed market research and promotional programs. Territory Manager, Louisville, KY (1997 – 2002)

• National Sales Achievement Award (1999).

• Exceeded sales targets annually. Achieved annual sales of over $5 million dollars. EDUCATION

UNIVERSITY OF LOUISVILLE, Louisville, KY

B.S. Business Administration, Finance Major

PENSACOLA JUNIOR COLLEGE, Pensacola, FL

A.S. Degree, Television Broadcasting/Production

COMMUNITY SERVICE

• Maryhurst Home for Teens - Volunteer and Mentor

• St Margaret Mary – Refugee Relocation Committee

• St Xavier High School – Basketball Team Mom

Contact this candidate