Customer Service Forklift Operator

Objective

Retail and customer service employee, well educated with experience fulfilling multifaceted roles ( cashiering, customer service desk, mentoring, teaching basic skills and general office/front-office skills.) Proven by 10 years of successful employmen with versatile skill set. A “can – do approach to every task and all goals.

Profile

Motivated, personable business professional with multiple awards and a successful 12-year track record of education talents. Talent for quickly mastering technology – recently completed GED CERTIFICATE course. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports for employees and children. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Retail Store Operations

Customer Service

Mentoring

General Office Skills

Forklift Operator

Warehousing

Stocking/Receiving

Scheduling/Lesson Planning

Front – Counter Cashier/Lead

Cash Handling

Lead Toddler Teacher

Driver

Front-Office Operations

Housekeeper/Cleaner

Professional Experience

COMMUNICATION: COMMUNICATIO/FRONT OFFICE/MENTOR/CHILDCARE

Supervision over ten employees and 90+ toddlers(1mo. – 5yrs)

Manage accounts in front office for childcare services.

Teach basic skills and lesson plan for 18 toddlers(1&2) in classroom.

Provide ergonomic counseling and educating employees on proper lifting techniques to avoid injury.

Conduct small-group sessions on meditation/relaxation techniques.

Mentor after-school ages 5&UP

Rapidly learn and master varied computer programs.

CUSTOMER SERVICE/RETAIL/PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service:

oBuilt a clientele supported by 60% referral business.

Develop and implement strategic marketing plan for business:

oLaunched a thriving attitude with sutomers and co- workers in person/ over the phone

oReceived several special awards for customer’s appreciation from perfect accomplishments’.

oRetail Store Inventory and Sales/ warehousing shipping and handling.

oIncreased business sales 60+ percentage.

SALES MASTERY/CASH HANDLING/CASHIER

Manage all aspects of day-to-day operations as multi-site owner and practitioner of Contoso, Ltd.:

oFacility greeter.

oFront- counter cashier.

oPOS Sales

oMaintain positive attitude while under pressure.

oCompliance with all retail businesses through self – employment.

oFORKLIFT OPERATIONS (STAND-UP,SIT DOWN,CLAMP)

Employment History

MCDONALDS-GOODRUM-ATLANTA, GA-SUMMER EMPLOYMENT/SEASONAL-CASHIER-2005-2007

A PLUS STAFFING, LLC –ATLANTA,GA-TEMPORARY AGENCY-01/2007- 03/2010

JOSHUA’S GENERATION EARLY LEARNING-FOREST PARK, GA PERMANENT/ LEAD TODDLER TEACHER/TRANSPORTATION DRIVER-08/2008-08/2011

RANDSTAD STAFFING-SEARS LOGISTICS STONE MOUNTAIN,GA TEMPORARY POSITION-01/2012-10/2012

AXCESS STAFFING-COLGATE WAREHOUSE LITHIA SPRINGS, GA TEMPORARY POSITION-CO-PACKER 03/2013-CURRENT

PREFFERED PERSONNEL SOLUTION STAFFING-TELRITE COMM.PHONE MARIETTA,GA CUSTOMER CARE REP. 01/2014-10/2015

EXEL-P&G WAREHOUSE/DHL SUPPLY CHAIN UNION CITY,GA-FORKLIFT OPERATOR 10/2015-12/2016

ATLANTA COMM. FOOD BANK-ATLANTA, GA-FORKLIFT OPERATOR 09/2015-04/2017

Education

TOWERS HIGH SCHOOL- DECATUR,GA

DEKALB TECHNICAL COLLEGE- CLARKSTON, GA- GED CERTIFICATE 10/2007

CPR CERTIFIED 08/2009-08/2014 CN#000********

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