Customer Service High School

Said Abdulkadir

**** ****. ********* ****** *** *42 Phoenix, AZ 85008 Tel: 623-***-****

Email: *************@*****.***

To secure an opportunity as a Phlebotomy externship where I can put to use my skills and education and provide the best patient care possible.

SUMMARY OF SKILLS

Hard working and eager to learn

Honest and works with the highest integrity

Bilingual (English/Somali)

EDUCATION

Arizona College- Mesa, AZ,

Certificate in Medical Assisting

Graduating class November 2017 Present

Arizona Medical Training Institute – Phoenix, AZ January 2017- March 2017 Certificate in Phlebotomy Technician

North High School – Phoenix, AZ

High School Diploma August 2007- May 2012

Relevant Courses:

Order of draw Tubes Color Vein sites and location Needle sizes Centrifuge Clean catch urine Phlebotomy Certification Review

Certifications: HIPAA OSHA CPR First Aid Guard Card WORK EXPERIENCE

04/2016 – Present maay Interpreter – Phoenix, AZ

Translate between DES members and individuals

Review documents and translate accordingly

03/2017 – 03/2017 Phlebotomy Externship Phoenix VA – Phoenix, AZ

Order of draw

Tube Colors

Needle sizes

Clean catch urine

01/2016 – 12/2016 Security Universal Protection Services – Phoenix, AZ

Ensured the safety of staff and guests

Documented incidents

01/2017 – Present Rental Car Fox Rental Car – Phoenix, AZ

Assist in vehicle selection, make recommendations to customers, assist in locating appropriate choice based on customer needs

Prepare vehicles for rental by washing, cleaning and vacuuming

Excellent customer service skills which include greeting all customers, determining customer needs, and resolving all requests

08/2009 – 01/2010 St Vincent’s de Paul – Phoenix, AZ

Sorted through donations

Assisted with the maintenance and up keep of the warehouse

Gave food and provided clothing to the homeless

VOLUNTEER EXPERIENCE

Served as a volunteer for the City of Phoenix and participated in various events from 2009 – 2012. 2012 - Encanto Park- 2011 – Christian Valley- 2010 - St. Mary’s Food Bank- 2009 References available upon request

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