Madhukar Malladi
********.*******@*******.***
SUMMARY
Technology professional with 14+ years of experience with a track record of success in managing complex IT modernization and system integration projects. Highly motivated with genuine enthusiasm for resolving business challenges through technical innovation.
Hands-on experience leading all stages of identity and access management efforts, including requirements definition, budget preparation, road map design, system design, architecture, implementation, testing, and support.
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. Have acted as program manager, project manager and senior analyst
Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications.
Excellent abilities in getting Finance, HR, Marketing, Facilities and Purchasing to participate in redesign of their identity business processes.
Define and drive strategies to align with multiple disciplines, coordinating efforts between business groups and driving complex systems integration for robust, high-quality systems that solve business problems and provide business results.
Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions.
Ability to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
Led and implemented complex projects and Global teams mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels.
Trusted leader known and respected for leading successful change in projects and building credibility with executive teams and staff.
Top-performing leader with record of implementing successful strategic solutions to automate the user life cycle management process.
Directed and managed the setup of Off-Shore development center in Hyderabad, India; devised startup planning and managed operations within given resources, time, and budget.
SKILL-SET
Project Management: IT Project Lifecycle: Leadership:
Delivery and Project Management
Business Transformation Solutions
Risk Management & Risk Mitigation
Requirement Analysis
ROI Analysis
Costing and Budgeting
Testing/QA
Cross-Functional Supervision
Client Relations & Presentations
Vendor Management
Resource Management
Project Management Methodologies- Waterfall, Spiral, RAD, Agile and Scrum
Project Planning and Management tools - Microsoft Project
Identity and Access Management: Identity Manager, Access Manager, Multifactor Authentication, Identity Federation, Identity Analytics, Entitlement Server, Unified Directory, Enterprise User Security
Data Analysis - SQL, SPSS, Advanced Excel, Google Analytics
Communication with clients from diverse cultural and diverse backgrounds, Detail-Oriented
Business Analysis - Business Requirements Document, Requirements Traceability Matrix, SharePoint, UML Use Case Diagrams
PROFESSIONAL EXPERIENCE AND SKILLS
TECHDEMOCRACY LLC Edison, NJ
Delivery/Practice Lead, Identity and Access Management July 2007 to present
Projects/Clients:
Major Healthcare Coverage Provider: Tampa, FL
Plan, schedule and execute all stages of Security implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
Worked closely with the cross functional teams to ensure that the project is as per the schedule and with in the budget.
Has been instrumental in resolving any project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
Created of the PRD Implementation Run-Book along with the Architect and Developers for the PRD Cut-over
Ensured Reviews, Approvals and Sign-Offs for all the official documents, processes and milestones throughout the project for high client satisfaction and project management procedures
Major Telecom Client: Tampa, FL
Planned and Conducted effective User-Interviews and Meetings during the Requirements Gathering and Discovery Phase of the project in order to gather accurate information for the Implementation Team to design a Solution.
Created the Business Requirements Document to ensure that all the requirements and information provided during the meetings were captured in one document.
Ensured that the progress made during the project was in line with the agreed timelines in the SOW.
Conducted meetings with requisite teams to resolve the issues and roadblocks to the project
Provided daily Status Reports to Senior Management with a mention of activities accomplished and upcoming deliverables as well as Risks identified and solutions in place for the same
Worked with multiple technology teams across 3 continents to ensure that communication was smooth
Online Banking Client: Jacksonville, FL
Discussed and documented the High-Level requirements and expectations from the project with Key Stakeholders such as the Project Sponsor, End-Users and other Department heads
Was responsible for regular communication and project status updates to the Stakeholders, Project Owner and the respective teams.
Developed the Project Plan based on the Project Charter and the Statement of Work
Was responsible for Resource planning, Budget Planning and Communication Management
Worked with the Business Analysts during the Business Requirement Document creation, the Information Security Architect during the Technical Design Document and the Developers during the Development Activities
Ensured that the Test Plans, Test Cases and Screen Mockups were presented to the client as well as the QA Team to confirm the beginning of the QA Phase
Major Automobile Client: Ft. Lauderdale, FL
Conducted meetings with Key Stakeholders and the Technical team to understand the position of the project.
Worked with Information Security Architects, Software Developers, Quality Assurance team and Testers to direct them towards timely and proper completion of the project
Ensured that all the Technology Solutions being implemented on the client’s infrastructure were as per agreement
Worked with the Quality Analysts to prepare Test Plan and Scripts for ‘Continuity of Business’ Scenarios Provided Quick, Secure and Complaint methods to service User Requests to gain Privilege based Access on the System or highly critical Client Applications after analyzing various scenarios through thorough test plan and test case execution
Created Weekly Status Reports to be presented to the Senior Management
Major Utilities Provider (Public Sector): Austin, TX
Lead the team in the IAM Migration project. This Migration was from CA to Oracle Identity Manager. The integration included multiple client applications like PEOPLESOFT, COGNOS among others.
Analyzed the past reports and provided strategic direction and insights for the IT Security Team
Created the Project Plan for the regular monitoring and tracking of the project.
Handled project involving more than 7 IT teams conducting weekly review meetings in order to ensure all requirements of all stakeholders were taken into account.
University: Princeton, NJ
Lead the team in the IAM upgrade project. This upgrade was from OAM 10G to OAM 11G. The upgrade included multiple components of Access Management Suite like OAM, OAAM and OIF.
Created the Project Plan for the regular monitoring and tracking of the project.
ICICI Bank LTD (India):
Designation: Business Analyst
Duration: July 05- Dec 2006
JOB PROFILE
Assisted in identifying desired process flows & features of a Project Portfolio Management tool.
Identified opportunities for improving process efficiencies and process automation.
Assisted client in short-listing desired vendor by identifying decision-making parameters.
HSBC (HDPI):
Designation: BAU Trainer
Duration: November 2002- June 2005
JOB PROFILE
Design, develop and use quality-training documents, create development plans for trainees.
Provide support to trainees both during and after the training course
Education:
Bachelors Degree in Commerce (2002)
Diploma in Information Technology (NIIT)