Summary Statement

Over * plus years of progressive Human Resources Generalist experience that provides support services to all levels of the organization related to HR operations and policies to employees with a high degree of customer satisfaction, balancing employee advocacy and business operating needs. Comprehensive human resources experience including staff recruitment and placement, training analysis, compensation package and design, employee relations management and policy and procedure implementation. Strong interpersonal and communication skills together with the ability to discharge multiple responsibilities efficiently results in the achievement of company-wide human resource goals. An independent and self-motivated professional with solid knowledge of labor relations and labor and employment law.

Volunteering Job:

Northeast Georgia Medical Center 08/2016-Present

Emergency Room

Braselton, GA

Hall County Board of Commissioners 02/2016-11/2016

Polling Assistant Manager

Gainesville, GA

Work Experience:

Healthcare Resources Group of GA, LLC- 11/2013-01/2017- Lawrenceville, GA US

HR Generalist

Manage the day-to-day operations of the Human Resource office, manages all of the administration aspects of human resources policies, procedures, and programs.

Deal with the implementation of services, policies, and programs through Human Resources staff; reports to the HR Manager, and assists and advises company managers about Human Resources issues

Provides support services to all levels of the organization related to HR Operations and policies to employees with a high degree of customer satisfaction, balancing employee advocacy and business operating needs.

Consult with managers and employees regarding employee relations issues to develop and sustain optimal solutions

Knowledge of applicable Federal HR laws

Evaluate and recommend plan designs for annual insured benefit contract renewals

Follow up on employee questions and problems regarding benefit programs as necessary

Conducts research various personnel matters and complies data, citing sources used to analyze data or information to produce reports and other documents

Assisting in resolving investigations with complaints and concerns related to employer and employees

Monitor and dealing with compliance with federal, state and local laws and regulations

Conducts weekly new hire orientation, including document collection and I-9 compliance.

Performs data entry into the (HRMS) ADP System for changes to employee records not processed through online self-service methods. Conducts audits for data accuracy, making data corrections when necessary.

Maintains working knowledge of Company policies to provide guidance to employees and managers on inquiries and resolving issues to ensure compliance and consistency.

Ensures compliance of all federal and state Human Resource laws as they relate to the administration of benefits and leave administration.

Completes verifications of employment; references; background checks and E-Verify

Support internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations

Maintain a competency profile and capacity development program to support the current and future human capital requirements of the company

Conduct periodic audits of management practices and company procedures to ensure continuous compliance with regulatory and HR best practices requirements.

Conduct an assessment of the company’s compensation program at least once every three years to ensure a competitive salary structure.

Make recommendations to the leadership of the company on ways and means to promote a work environment conducive to motivating high productivity among the staff

Maintains files on EEO

Develops and analyzes ad hoc and recurring reports, recognize trends and make recommendations on how to deliver data efficiently to the business.

Screen, recruit, and interview potential employees

Responsible for managing sensitive and confidential information related to HR issues.

Assist in termination procedures

Act as the point of contact for internal and external clients

CR Medical, LLC - 08/2008/-09/2013. - Norcross, GA US

HR/ Benefits Coordinator

Maintained and update (HRIS) ADP System.

Assisting in resolving investigations with complaints and concerns related to employer and employees

Monitor and dealing with compliance with federal, state and local laws and regulations

Assist in employee hiring and termination procedures.

Coordinate with appropriate association to attend events in relation to targeting new hires.

Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.

Assist processed payroll via the Bank of America System in accordance with the state and federal laws and in accordance with company pay regulations bi-weekly for employees.

Verified new hire paperwork complies with requirements and entered into (HRIS) ADP System.

Prepared and transmitted direct deposit files by deadlines.

Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.

Conducts employment and references and background checks and E-Verify

Administer COBRA

Maintains files on EEO

Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements

Coordinate workers' compensation claims with third-party administrator. Follow up on claims

Assist HR manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company

Lite House Partner, Inc. - 06/2007-08/2008. - Riverdale, GA US.

Program Director

• Managed screening and admissions processes

• Established and enforced codes of conduct

Supervises the total operations and maintenance of an After School tutoring Program

• Recommended curriculum deletions additions, or revisions to the program coordinator

Supervises, training, and evaluated performance of part-time staff member

Developed and maintained open and positive relationships with parent’s staff and administration.

Prepared course information sheets that included stated objectives for every subject

CompuCredit, Corp. - 06/2006-05/2007. - Duluth, GA US.

Collections Specialist. Supervisor

• Achieves the goals that have been set for daily number of calls (Average of 80 calls per day)

• Achieves the required number of commitments and past due dollars from customers

• Handles all aspects of customer contact regarding outstanding balances

• Handles incoming billing questions calls

Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Enlist the efforts of sales and senior management when necessary to accelerate the collection process

Processing monthly credit memos and the appropriate reporting

Participated in team planning meetings

Established and maintained effective and cooperative working relationships with dealers and sales.

Pahl House Program. - 2/2002-04/2006. - Albany, NY

Child Welfare Specialist I

• Protected children from abuse and neglect

• Recommend placement of children in foster care homes or group home

• Assisted families and children with accessing needed resources

• Interviewed children concerning reported abuse and neglect

• Conducted unannounced surprise home visits upon reports of abuse and neglect

• Submitted reports and affidavits and testified for court hearing

Initiates procedures to remove the child from the home, initiates out of home placement process; coordinates activities with law enforcement entities and the district attorney’s office; provides reports to the courts and testifies in court as an expert witness.

Camary Statewide Services. - 12/2000-02/2002. - Albany, NY

Services Coordinator. Supervisor

• Coordinate and planned agendas for internal meetings

• Performed desktop support to over 340 employees in person and by telephone

• Troubles shot network connectivity, network printing and use access issues

• Field and retrieved corporate documents and reports

Assisted parents in developing individualized short-and long-term goals and in accomplishing them.

Coordinated efforts to encourage community members and parents as volunteers

Submitted accurate, prompt reports as requested by center director

Participated in community boards, councils, advisory groups; representing the agency

Education:

Keller Graduate School of Management of DeVry University, Atlanta, GA

Master in Public Administrative, Concentration in Human Resources Management

GPA: 3.68 out of 4.0

DeVry University, Atlanta, GA

Bachelor of Science, Technical Management, Concentration in Healthcare Management

GPA: 3.2 out of 4.0

Relevant Coursework, Licenses and Certifications:

Business Economics, Legal, Political and Ethical Dimensions of Business, Project Management Systems, Managing Organizational Change, Systems Analysis, Planning and Control, Applied Managerial Statistics, Health Policy and Economics, Health Rights & Responsibility, Health Services Finance, Health Services Systems

Affiliations: Alumni Association of DeVry University Member (2009- Present)

Interpersonal skills

Personnel Selection (interview skills, selection process), Recruiter Specialist Training and Development, Change management, Compensation management, Human Resources management, Organizational Behavior,Extensive knowledge of appropriate child development, Strong investigative skills

Databases/ERP

MS Office Professional .MS SQL Server, MS Access, SQL Navigator, Query Analyzer, Management Studio, Windows Vista/XP/2000/NT, Unix, SQL, WBS, Adobe Acrobat, WebCT, Blackboard, and eCollege

Training Acquired

HRIS ADP System, (HRMS) ADP System, PeopleSoft HCM, Employee Navigator, Workday, SAP, I-9 verification, E-Verify, AAP log, FMLA, COBRA notices, 401 (K) program, STD, LTD, EEO, ADA, FLSA, OFCCP, Customer Services, Call Center, Medical Terminology, ICD-9 and CPT codes, DRE Machine, Manufacturing

References will be provided on request

Contact this candidate