Customer Service Rep
Resume:
LaTasha D. Blackmon -Wright
***** ****** *. ******* ** #1406
*************@*****.***
Objective
To receive an Entry-Level position with an outstanding company that produces effective work essentials. Hard worker, team player, willing to learn, excellent customer service skills & outstanding problem solving skills
Employment
C&T Recycling July2014-Current Receptionist
Job requirement was but not limited to answering incoming and outgoing calls greeting customers assisting customer by providing them with material weight and cash value of material book keeping, and light janitorial duties.
Maintenance of Houston
Job requirements Responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuums and buffs floors, shampoos carpets, empties trash receptacles, and replace lining of trash can, Sweep and mop floors.Clean buildings by emptying trash, sweeping, and cleaning surfaces.
Fed Ex August 2012- 2014 Houston TX A&D clerk Supervisor
Job requirements help train new hires, also responsible for arriving, a dispatching, and reconciling all inbound and outbound loads, in accordance with company policies and procedures.
ACS Xerox Company Jan 2011-July 2012 Houston TX Customer Service Rep/ Lead Supervisor
Job requirements are to answer incoming calls, assist members with canceling their memberships, access their online accounts and walking them through retaining their credit score information.
Ross Store November 2010- June 2011 Houston TX Cashier/Customer Service
Job requirements were Check out customer purchases accurately, efficiently, stock, rotates, merchandises and face product according to department standards. Performs other duties as assigned to meet business needs.
Target Store Jan 2011- December 2011 Houston, TX Logistics/Guest Services
(Seasonal) Unloading truck, sorting items to the right department, scanning items into the Target computer system. Restocking the sales for. Greeting guest at front door and assisting them with any question they may have
Bounce Energy April 2009-November 2010 Houston, TX Customer Service Rep.
Job requirements were to answer phones and respond to customers request, to sell products and place customers order in the computer system, up sell products and services, transfer customer calls to the appropriate staff, identify, research and resolve customer issues using the computer system, research billing issues and other duties as assigned.
Majesty Hospitality Staffing March 2004- April 2009 Houston, TX Caterer/Customer service
Job requirements were to have excellent interpersonal and customer facing skills, able to empathies, and maintain professionalism, display patience and politeness within a sometimes pressurized environment, and to provide an effective service to customers, understanding their needs and requirements.
interactive Response Technologies Jan 2007-November 2008 Houston, TX Customer Service Rep.
Job requirements were to takes inbound calls from current and prospective customers, answers questions and giving information about services---all in a friendly, enthusiastic manner.
Other experience
[Majesty hospitality staffing]
I served as a Supervisor at many different events. I also worked in the HR Department. I helped with the training of new employees, set in on the hiring of the new employees; help out with the pay roll. Etc.
Education
Texas success academy, Arlington,TX. 2001-2005
References: Christopher W. Wright 281-***-****, Henry Samuels 281-***-****, Daneice Samuels 281-***-****
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