Manager Machine Operator
Resume:
JOHN J. FRIEDERS, CPIM
** **** ********** *****, ******, IL 60543
****.********@*******.***
MacNeil Automotive Products, Bolingbrook, Illinois 9/2013 - Present
Production Supervisor
Proven efficiency of 97% for the entire 1st Shift production staff of 60+ employees.
Realized a retention rate of 82% from a previous 50% of Production Floor staff
Achieved on time shipments 100% of the time.
OSHA regulations met and maintained at 99%+
Cut 94 second cycle times to 86 seconds by creating and implementing an improved start-cycle device on the Thermoforming machines.
Leveraged EPICOR’s inventory modules to secure item availability
Knowledgepath Consulting, Alpharetta, GA 5/2013 – 8/2013
Business Analyst Consultant, Contract Assignment
Interviewed key personnel, gathered information, and documented current business processes in order to analyze the business needs and requirements. Instituted business process improvements for a new ERP solution, Microsoft Dynamics for Wahl Clipper.
Husqvarna, Orangeburg, South Carolina 12/2011 – 1/2013
Implementation Consultant, Contract Assignment
Implemented a PRMS ERP add-on module to allow picks to be generated at the MPS Parent level, enabling moves to be done to the entire BOM structure.
Trained warehouse personnel and supported go-live procedures across three remote warehouses for their lawn tractor production lines.
Anfinsen Plastic Molding, Oswego, Illinois 2007 - 2011
Operations Manager
Increased manufacturing efficiencies 18% to 98% for all assembly product lines
Coordinated and managed Routings & Bills of Material clean-up effort achieving 99% plus accuracy from a previous value of 78%
Increased warehouse employees’ utilization from 36% to 96%
Chaired the facilities green initiative saving 40% in waste management costs in the first year
Negotiated vendor contracts for capital assets, MRO, and packaging
Managed database maintenance of Windows-based ERP system Made2Manage
Implemented safety policies along with OSHA regulations and compliances
Directed daily cycle count and yearly physical inventory processes
Deep Coat Metalizing, Sugar Grove, Illinois 2006 - 2007
Operations Manager
Maintained ISO 9000 Compliance and conducted targeted training sessions for employees in the RFID metalizing coating processes
Managed master data of Windows-based ERP system Macola
SSA GLOBAL, Chicago, Illinois (acquired CA Acacia Division in 2002)
Support Center Manager, 2002 – 2004
Reduced department bottom line costs by 26% within a 1.8 million dollar budget
Increased first call availability 61% by cross training the support team
Provided dynamic first level support for three iSeries (AS/400) software products: BPCS, PRMS (Financials, Manufacturing, Distribution, and Technical), and Warehouse BOSS
Introduced new technological methods to deliver solutions to clients via the internet
Implemented new CRM system, Applix on time and on budget.
COMPUTER ASSOCIATES, Lisle, Illinois (Acacia Division) 1989 – 2002 (13 years)
Assistant Vice-President, Global Customer Support, 1999 – 2002
Directed Level 1 and Level 2 Global Support Groups for PRMS (Financials, Manufacturing, Distribution, and Technical) and Warehouse BOSS with 22 support technicians, programmers, and managers.
Reduced product warranty backlogs 82% by implementing an agile method support mechanism between Level 1 and Level 2 Support.
Developed iterative methods which provided clients maintenance releases within a week, reducing lead times by 80%.
Specialized in resolving customer problem escalations.
Customer Support Manager, 1989 – 1999
Eliminated duplicate efforts around the world which resulted in a 22% cost reduction with a budget of over 2 million dollars for our 24x7 call centers.
ROYAL CONTINENTAL BOX, Cicero, Illinois
Master Scheduler, 1987 – 1989
Scheduled the corrugators and the plant to achieve maximum efficiency in both machine time and shipping routes.
RICHARDS-WILCOX, Aurora, Illinois
Production Planner, 1980 -1987
Constructed shop orders consisting of bills of material and routings by analyzing R&D blueprints for overhead conveyor systems, movable walls and gate operators.
Authored purchase order requisitions to meet plant demands.
SEALMASTER BEARING, Aurora, Illinois
Machine operator and setup man, 1978 – 1980
Setup and ran multiple automatic race grinding machines meeting stringent industry standards for all types of bearings.
RABOINE MANUFACTURING, Aurora, Illinois
Machine operator and setup man, 1976 – 1978
Setup and ran drill presses, lathes, saws, brakes, cutting torches, pipe benders, shears, and also assembled and painted products for delivery for heavy equipment.
PROFESSIONAL DEVELOPMENT
ERP Professional
Total Quality Management (TQM)
ISO 9000
AS400/iSeries Control Language (CL)
American Production and Inventory Control Society (APICS) Certified (CPIM)
Maynard Operation Sequence Technique (MOST)
Certificate of Achievement, Materials Management, Waubonsee C.C.
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