Chia-Jung (Jackie) Lin
973-***-**** Montville, NJ *********@*******.***
SALES SUPPORT ANALYST
WORK EXPERIENCE
Runfine Groups Inc. Fairfield, NJ
Sales Support 12/2015-10/2016
Report to the CEO and VP of Sales
Manage daily activities of the operational sales function.
Oversee workflow of all business processes.
Initiate and track orders to completion.
Handle and resolve complex customer requests or complaints
Prepare monthly Sales and Margin Analysis, Credit Analysis reports.
Inteplast Group Livingston,NJ
Logistics Analyst 06/2014-12/2015
Plan daily shipment routings using RoadNet software.
Monitor and coordinate deliveries between carriers and warehouse.
Ensure customer satisfaction and maintain accurate logs of all transportation and goods.
Generate transportation reports and monthly analysis.
Biryukov's Academy, Sparta, NJ 07/2012-07/2014
Chinese-English Language private tutor.
Foremost International Groups, Inc.,
East Hanover, NJ
Internal Audit Coordinator 05/2010-07/2012
Report to Internal Audit Manager
Execute operational internal audit testing and supervise each department to ensure audit fieldwork is focused on the right areas. Follow-up on open audit issues and their resolution.
Identify business risks, assess mitigating controls, and make recommendations on improving the business environment.
Report to the Internal Audit Director and interface extensively with management and representatives of the internal audit co-sourcing and external audit firms.
Phi Hong Ltd.
Taipei, Taiwan
Administrative Assistant: 07/2004-8/2010
Provide overall administrative support to VP, Corporate Controller and the Finance team.
EDUCATION
Tung Hai University Taichung, Taiwan
BS Food Science
CERTIFICATE & LICENSE
CEAS (Certificate of Eligibility with Advanced Standing) TESOL
New Jersey Real Estate Salesperson License
SOFTWARE SKILLS
Microsoft Word, Excel(Sort function, V-lookups) PowerPoint, Outlook, OneUp, ERP Navision, AS400, RoadNet