Highly motivated, energetic professional and recent graduate.

Shardasia Thompson

Washington, D.C. 202-***-**** ***********@*****.***

LinkedIn: https://www.linkedin.com/in/shardasia-thompson-20a624126

Highly motivated, energetic professional and recent graduate able to provide high level customer service. Excellent organizational skills with the ability to work in diverse settings. Demonstrated ability to self-motivate to maximum productivity. Earned a Bachelor of Science from University of Maryland Eastern Shore.

Business Strengths: Advanced skill in oral and written communication Responsible Reliable Dependable

Technical Skills: Microsoft Office Suite Security Officer Licensure Social Media (Facebook, Twitter, Instagram)

Career Track

Office of the Public Defender, Hyattsville, MD

Intake Specialist / Legal Assistant 2016 – Present

Works for a statewide independent agency charged with providing superior legal representation to indigent defendants. The agency vision is Justice, Fairness, and Dignity for All.

Answers incoming calls from perspective clients and attorneys. Sorts, files, copies, and date stamps documents.

Interviews clients and enters date information to determine eligibility for representation and researches case files.

Assists administrative staff with overflow work, including word processing, data entry, and Internet research.

Adam’s Place, Washington, D.C.

Receptionist 2015-2016

Worked in a program within the Catholic Charities Archdiocese providing emergency shelter and offers services to meet the basic needs of some of Washington’s most vulnerable neighbors.

Monitored visitor’s access and maintained security awareness.

Routed incoming calls to appropriate staff and management. Distributed incoming and outgoing mail.

Code 3 Security and Protection Services, Washington, D.C.

Security Officer 2014-2015

Provided security for one of the largest privately-owned security companies in the region that services Commercial, Retail, Event, Executive Protection, etc. with armed and unarmed Guard Protection.

Greeted and screened visitors and staff to premises while enforcing rules, policies, and procedures.

Generated reports related to surveillance and secured premises by patrolling, inspecting, and monitoring.

McDonalds, Capitol Heights, MD

Manager Trainee 2011-2013

Promoted from Cashier / Order clerk in 2012 at company-owned and independent owner-operator McDonalds restaurant.

Trained employees on food sanitation and preparation.

Utilized computerized cash register to process credit & debit card and cash transactions.

District Department of Transportation, Washington, D.C.

Administrative Clerk (Summer Intern) 2010-2011

Worked for a District of Columbia government agency that manages and maintains publicly owned transportation infrastructure in the District of Columbia.

Updated and maintained databases, which contained mailing lists, business contacts, and client information.

Provided customer service via phone and in person. Distributed mail, copied, scanned, and filed documents.

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Credentials

BS, Criminal Justice, GPA: 3.33/4.0, University of Maryland Eastern Shore, Princess Anne, MD, May 2016

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