Information Technology Professional

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Information Technology Professional

Lumberton, NJ 08048 ********@*****.*** Phone 609-***-****

LESTER S. GROVATT

INTRODUCTION SUMMARY

I have 42-Years of Information Technology experience. I have been involved in and responsible for all phases of hardware & software lifecycle product development, test, release and deployment of industry specific hardware, software, telecom, networking and industry solutions. In Dec-2024 I received honoree recognition from Marquis Who’s Who for being an industry pioneer and for my lifetime contributions to make America a better place. Basically I have been in the IT industry before it was an industry. As such, I have had to reinvent myself many times. I started my career in the IBM Research and Development Lab as a Mainframe Hardware Engineer with a BSEE background. I spend at least 22-Years in hardware development, test, release and disaster recovery. I have spent my last 20-years in the Public Safety Software industry as a product manager, development manager, technical project manage and a director just to name a few. At this point in my career I consider myself an industry expert in Public Safety having work for multiple vendors in multiple roles on some very large project deployments. If you are interest in understanding my skillset or credentials below to determine the value that I can bring to your organization, I would suggest reading from the last page forward so that you may better understand how I have grown, adapted and contributed through all these years. SELECTED RESPONSIBILITIES AND ACCOMPLISHMENTS

MOTOROLA SOLUTIONS, INC . 01/2018 - CURRENT

SR. TECHNICAL PROJECT MANAGER

Responsible for managing the deployment of highly complex public safety solutions for Computer Aided Dispatch, Mobile computing, Records Management, Jail Management and NG911 across Statewide, Regional, County and City level public safety jurisdictions.

Required to establish and maintain a project budget, schedule and overall financial performance; establish and maintain a communication plan with project teams and customers; establish and execute a risk assessment and mitigation plan; establish and maintain a quality plan; negotiate and write subcontracts for internal and external subcontractors; approve invoices; prepare project documentation; provide key guidance and support for proposal efforts; provide system integration quotations and statements of work.

Lead and direct all work activities of the program team across organizational boundaries; ensure program progress according to schedule and budget; procure internal and external resources; allocate project staff with the required competencies to meet the project objectives; drive strategic relationships between internal and external teams; resolve issues between internal and external groups; responsible for the cost, margin and profit for projects under my control in the range of ($5 - $20) million dollars.

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STATE OF NEW JERSEY OFFICE OF INFORMATION TECHNOLOGY 02/2017 - 12/2017 TECHNICAL PROJECT MANAGER (CONSULTANT)

Lead technical project manager responsible for establishing and executing a repeatable Infrastructure Services Lifecycle Process (ISLC) in order to comply with “Executive Order 225”.

E.O. 225 is an order from the Governor of New Jersey to centralize all Executive Branch information technology infrastructure assets known as computer, storage, network, and data center into a single enterprise data center facility that is centralized, managed and hosted by the Office of Information Technology.

This is initially targeted to be a five-year migration/consolidation project involving at least 28 New Jersey State Agencies and over 15,000 IT assets as defined above.

CALIBER PUBLIC SAFETY (AKA INTERACT911) 11/2013 - 09/2016 SENIOR RMS PRODUCT MANAGER

Sr. RMS Product Manager – Primarily responsible for the product planning and execution of the road-map throughout the product life-cycle. The road-map or product vision was established by gathering industry intelligence from external and internal sources.

Executed weekly individual meetings with Project Management Office, Sales, Support and Engineering to review existing and new priorities as they related to the individual business units. Resulting from these meeting, priority adjustments to the product agile board were implemented. Basically, I was the owner of the agile priority board and liaison between all product stakeholders.

Championed bi-monthly product meeting with all business unit vice presidents and/or directors to review the overall ranked agile priority board so that everyone had a view of the competing business priorities. This meeting talked at a high level about the current sprint success and release readiness. As required, big ticket epic items were prioritized in this meeting and targeted for a future release.

Ran bi-weekly triage meetings attended by various business units in which new bugs and enhancement requested were discussed and injected into a release or placed into the backlog bucket for future consideration.

In compliance with the agile methodology, my team was responsible for gathering requirements, writing user stories and drafting functional documents that would be used for discussion during the agile grooming sessions.

I ran a weekly grooming meeting in which the functional requirements and other product tasks were decomposed and estimated. Our sprints ran for two week cycles. No single work item (JIRA) could exceed 40 hours. At times, further granular decomposition was required for some items.

As needed, new “Epic” items and/or JIRAs requiring a high-level engineering designed were handled in breakout sessions and brought back into the grooming session at a later time.

Participated in daily stand-up meetings as my schedule would permit. The scrum master was usually a development team member.

Ran Sprint planning meetings with development every two weeks. Also ran Sprint retrospective meetings on the alternate weeks.

All new product enhancements required sign-off by the product manager. As such, I was very involved in test and acceptance of new product features.

At times, I also assisted sales with product demonstrations, helped sales respond to RFPs and provide estimates for custom design work.

Provided level 3 technical support to the Indiana State Police, Maryland State Police and other large tier agencies in an effort to identify the source of an issue and to improve their business workflows.

InterAct Online was flagship RMS application at the time and was licensed as a SAAS solution and hosted at NLETS. And supported over 45,000 end users. The SAAS environment applications were developed using JAVA, Tomcat, Oracle architecture.

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ARCHONIX SYSTEMS (AKA SECURUS) 06/2005 - 10/2013

DIRECTOR OF PRODUCT DEVELOPMENT, PROJECT MANAGEMENT & SUPPORT

Director of products responsible for application architecture and design while directing programming and test efforts both on the US mainland and offshore related to public safety software which includes CAD, RMS, JMS and Mobile solutions for police, fire and correctional agencies that are fully UCR, NIBRS and NFIRS compliant.

Responsible for the success of project execution and customer satisfaction by managing teams of public safety specialist who install, configure and support the Archonix Systems enterprise software.

Instrumental in Archonix Systems ability to establish a footprint into 28 US states via new sales growth and acquisition into major US cities, counties and local municipalities.

Managed a team of industry professional that were responsible for support, product definition and product test acceptance. Responsible for performance reviews, salary administration and payroll budgeting for Support Manager, Project Managers and Software Engineers.

I have in-depth knowledge of NIBRS, UCR, NDEx, CJIS/NCIC, Data Exchange, Data Share, GJXML, NEIM, eTicket, eWarrant just to name a few.

All server and desktop applications were developed in C# on Microsoft .Net architecture, HTML, using .Net Remoting and web service communications to SQL server. Continually develop and support “Data Sharing” interface at the state, county and municipality level using XML. Also enhance and maintenance multiple legacy applications written in VB6, Java, and C which ran on older Windows server, AIX platforms using IBM Informix and Oracle databases. IBM CORPORATION 02/2000 - 04/2004

IT SOLUTIONS ARCHITECT (LEVEL 59)

Sr. IBM Architect responsible for assisting sales professionals to generate revenue by architecting and selling IBM enterprise hardware and software solutions across multi-platform, multi-network computing environments to fortune 100 companies primarily in the Financial and Distribution industries.

Analyzed custom application development requirements, architected and proposed solution, work with engineering to establish effort-of-work and provided sales with internal cost estimates.

Designed SAN solutions for enterprise installations in an effort to streamline the backup and recovery timeline by reducing the complexity and cost of ownership.

Worked on opportunities to move distributed windows server environments and midrange environments up to the mainframe to reduce the complexity and total-cost-of-ownership.

Developed relationships with key customer executives and technical decision makers in order to advance strategic IBM architectures, technologies, products and services by creating vision through the understanding of business challenges.

Recommended and implemented multi-platform enterprise solutions to meet business objectives relating to performance while giving considerations to future growth scalability, ease of use, skill set, business continuity and other industry standards by performing platform rationalization (zSeries, pSeries, iSeries & xSeries) coupled with Cost of Ownership, Reduction of Disaster Recovery window via ESS PPRC function, SAN Design for LAN free backup. SUNGARD CORPORATION 09/1993 - 01/2000

DR ENGINEER, TELECOM ENGINEER & PROJECT MANAGER

Telecommunications Provisioning Engineer responsible for the design of private network circuits (DS1, DS3, OC3 and OC12) across the country while coordinating installation effort with long distance and local exchange carriers at their points of presence (POP).

Business Analyst and Application Architect responsible for the design and programming direction of an in-house

“Contract Compliance” application and “Resource Scheduling” system in an effort to manage the contracted equipment requirements and disaster recovery test efforts for over 5,000 customers that ultimately generate over 384 million dollars in yearly revenue.

Managed a team of temporary employees that were responsible for contract compliance and data entry. Was also responsible for performance reviews, salary administration. 4

Disaster Recovery Engineer responsible for assisting customers with hands-on execution of complex disaster recovery exercises on multi-platform (Mainframe, Mid-Range & Wintel), multi-network infrastructures (WAN, LAN, MAN) across the county. At one time or another, I have probably troubleshot and resolved every possible operating system, system restore, network equipment, channel extender type of issue that could present itself during a disaster recovery exercise.

IBM CORPORATION 07/1981 - 05/1993

HARDWARE ENGINEER & DEVELOPMENT MANAGER (LEVEL 57) Twelve years engineering design, bringing up & release of IBM Mainframe products while holding engineering, advisory and management positions in the IBM research and development lab. SR. PRODUCT/PROJECT MANAGER – (Advisory Engineer)

Responsible for the “Product Plan” and “Project Management” of the ES/9000 9121 Coupling Facility (aka Parallel Sysplex) release. This was a major joint development effort between seven IBM laboratories. The goal of this project was to loosely couple 32 separate mainframes so that they functioned as a single virtual computer capable of processing 12,480 MIPS. This was accomplished using a special communication channel between mainframes and IBM’s MVS operating system.

SR. PRODUCT/DEVELOPMENT MANAGER

Owned the mainframe hardware and firmware bring-up, test and release of the ES/9000 mainframe model H2 & H5 to manufacturing.

ENGINEERING TEST MANAGER

Product responsibility for the engineering acceptance test and release of ES/3090E mainframe Model 280. The 3090E was a follow-on processor to the original 3090 with increased features, function, and faster cycle time. Also managed 3rd shift engineering test efforts on the 3090, E, S, J family of systems by managing 20 direct reports and 15 indirect reports. Responsible for performance reviews and salary administration. SR. TEST ENGINEER - (Staff Engineer)

Defined and coordinated engineering test and release efforts of the first hardware partitioned CPU called LPAR

(aka EMIF - ESCON Multiple Image Facility). This feature was basically the first PAN (Processor Area Network). SR. TEST ENGINEER - (Staff Engineer)

Defined and coordinated engineering test and release efforts of the first Fiber Optic Channel known as ESCON. ESCON was designed to transmit channel data in a packet format which at the time was capable of transmitting I/O data at fast rates (17MB) and further distances (1000 feet). The parallel channel design at the time was limited to a 3MB transfer rate and 70 feet.

TECHNICAL PROJECT MANAGER - (Staff Engineer)

Coordinated the IBM 3090E Internal Early Ship Program which was the final phase of bring-up test to ensure the reliability, recoverability and design integrity of the IBM mainframe before mass production. Provided hardware, software and installation planning, along with lead technical guidance for problem resolution. Interfaced and coordinating efforts with IBM internal customers, product engineering, field service, manufacturing and reporting all progress results to the Lab Director.

Achieved BSEE Degree status through the New York Department of Labor ENGINEERING TEST LEADER - (Engineering Technician)

Coordinated engineering efforts to deliver a unique mainframe system targeted to handle the transaction processing needs of the Airline Control Program used by American and Delta Airlines. This was a joint development effort to also deliver a new operating system known as Transaction Processing Facility (TPF). ENGINEERING TEST LEADER - (Engineering Technician)

Coordinated engineering test and installation efforts to deliver a mainframe system to support the functional requirements of the Federal Aviation Administration. Ultimately IBM was awarded a $240M contract to install 48 mainframe host systems at 24 FAA installation sites across the USA. 5

EDUCATION/PROFESSIONAL TRAINING/CERTIFICATIONS

Honored Lis Tee Marquis Who's Who! Lifetime Achievement for being a Pioneer in the Information Technology Industry

2024

International Business Machines E-Business Framework & SAN Solutions 2000 - 2002 NYS Department of Labor BSEE (Professional Degree) 1986 Dutchess Community College: BSEE Coursework GAP 1982 - 1986 International Business Machines: Computer Design Concepts 1981 - 1993 Lincoln Technical Institute: Associates Degree in Electronics 1979 - 1981

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