Human Resource Employee Relations

VERAL E. HILL

**** * ****** ******, ******* Florida 32811 407-***-**** *****.****@*****.***

SUMMARY OF QUALIFICATIONS

Twenty five years of progressive Human Resource Management experience including, Employee Relations, Benefits Administration, Executive Recruiting, Equal Employment Opportunity, Manpower Planning, Strategic Planning, Acquisitions and Mergers.

EDUCATION

Alabama A&M University Normal, Alabama

Bachelor of Arts Degree Political Science

1*Lake County Employer of the Year, Orlando Sentinel Award of Print

WORK EXPERIENCE

January 2015-Present AAA National Office

Sr. Human Resources Generalist

Provide primary Human Resource support for the Publishing Department including Recruitment, Employee Relations, Development Plans and Climate Survey results.

Feb 2009- January 2015 Career Destiny LLC

Human Resource Consultant

Provide a variety of Human Resource services including management recruiting, employee relations, management training, workers compensation, and manpower planning.

July 2007-Feb 2009 Ross Stores Inc. Dublin, Ca

Zone Human Resource Manager

2*Directly Responsible for all Human Resource activities for 16 retail locations. Located in Arizona, Texas and Florida. Responsibilities include employee relations, management recruiting, training, benefits administration, payroll, workers compensation and manpower planning.

August 2005- July 2006 Blockbuster Entertainment Company Dallas,Texas

Regional Human Resource Manager

3*Directly responsible for all Human Resource activities for 133 retail locations located in Jacksonville, Daytona Beach, Melbourne, and Orlando, Florida. Responsibilities included management recruiting, employee relations, benefits administration, payroll, workers compensation, training and manpower planning.

May 2000- August 2005 Walgreen’s Mail Service

Human Resource Manager

Orlando, Florida

Directly supervised 2 Human Resource Generalists, 2 Administrative Assistants and 1 Training Coordinator in accountabilities including

employee relations, benefits administration, recruiting, compensation,

training, safety, and workers compensation for a 450 employee mail service pharmacy and call center.

May 1999- May2000 Ameriserve of Florida

Human Resource Representative

Orlando, Florida

Responsibilities included generalist functions for a $2 billion, 400 employee Food Distribution Company with facilities in Orlando and Pompano Beach, Florida. Directly supervised three Human Resource Coordinators in accountabilities including payroll administration, workers compensation, DOT compliance, benefits administration, recruiting, performance evaluation, and safety programs.

May 1993-October 1998 Wendy’s International

Division Human Resource Manager

New Orleans, Louisiana

Responsibilities included Human Resource Management duties for up to 75 restaurants and 3,000 employees located in Louisiana, Mississippi, and Texas. Directly supervised two Human resource Representatives in accountabilities including recruiting, execution of retention systems, training, employee relations, acquisitions and dispositions, and compliance with all federal and state employment laws.

Reduced Management turnover from 55% to 30%

Reduced EEOC complaints by 75%

August 1985-January 1992 Marriott Corporation

Regional Human Resource Manager

Orlando, Florida

Directly responsible for all Human Resource functions for 80 family style restaurants located in Virginia, Maryland, South Carolina and Florida (approximately 4,000 employees). Primary responsibilities included management recruiting, Employee relations, benefits administration, compensation, training, EEO/AA and workers compensation. Reported directly to two Regional Vice Presidents and the Division Human Resource Manager.

Reduced EEOC claims by 85%

Reduced Management turnover from 35% to 15%.

References Available Upon Request

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