To Whom It May Concern:
It is my pleasure to recommend Ms. Nissa Concepcion for a position with your organization. In my capacity as Branch Chief at the Department of Defense Consolidated Adjudications Facility (DoD CAF), I have worked with Ms. Concepcion since April 2016 and previously worked with her between April 2014 – December 2014. During this time she has proven herself to be a professional, hard-working and responsible individual, and an important contributor to the overall mission success in Division A. Ms. Concepcion has been trusted with preparing very sensitive packets that are mailed to individuals external to the DoD CAF. These packets are a direct reflection of the DoD CAF thus the expectations about the accuracy and presentation of the information are very high. She has done this work in a proficient, thorough manner rarely committing any errors. She is detail-oriented and takes pride in her work.
In the time that I have known and worked with Ms. Concepcion, I have developed respect for both her work ethic and problem-solving abilities. I can confidently say that Ms. Concepcion would make a positive and beneficial addition to your company and she has my recommendation.
Sincerely,
Megan K. Cagney
Branch Chief
Division A
December 20, 2016
Dear Hiring Manager,
It is my absolute pleasure to recommend Nissa Concepcion for a position with your company. I have worked with Ms Concepcion in various capacities since January 2014. I have thoroughly enjoyed working with Nissa and have come to know her as a valuable asset to any team. She is an impressive administrator who is always, professional, organized, and reliable.
Her paralegal knowledge and expertise were a huge asset to our organization. She put this skillset to work in order to facilitate legal review requests to our Office of General Counsel staff. Working with her in this capacity, I was impressed with the fact that all my requests were staffed and answered in a timely and organized manner. Her personnel security knowledge and expertise are also an asset to our organization. As a security specialist within the Industrial Division of the Department of Defense Consolidated Adjudications Facility, Nissa is a standout among her peers. Her work is impeccable, and her attitude is both professional and personable. In my capacity as a Branch Chief with the Department of Defense Consolidated Adjudications Facility, I rely on her skills daily. Along with Nissa’s undeniable talents, she is a joy to work with. She is routinely called upon to provide support to the Department of Defense Consolidated Adjudications Facility Director and his special staff. She is true team player and always strives to foster a positive environment.
I confidently recommend Nissa Concepcion to join your company. A dedicated and knowledgeable employee, I know that she will be an asset to your organization. Sincerely,
Carla Leigh-Robinson
Branch Chief
Department of Defense Consolidated Adjudications Facility NISSA CONCEPCION
3400 Spanish Moss Way, District Heights, MD 20747 ●Home 202-***-**** ●E-mail: **************@*******.***
SUMMARY OF QUALIFICATIONS
Senior Personnel Security Specialist with 13 years in progressive roles in government agencies. PROFESSIONAL EXPERIENCE
(9/2014 to Present)
Inquiries Inc., Fort Mead, MD
Sr. Personnel Security Assistant
(Active TS Security Clearance)
Provide contractor administrative services in support of processing security clearance eligibility to Department of Defense Consolidated Adjudications Facility and Defense Office of Hearings and Appeals.
Review and update the case tracking system with legal sufficiency memorandum from DOHA.
Prepare final letters of intent and statements of reasons for division management signature.
Track, manage and report the status of final decisions resulting in a zero case backlog, processing 20 documents per day.
Using CATS tracking system to generate monthly reports and maintain the ability to generate real-time reports within a business day of requests.
Maintain document retention and archiving systems, paying special attention to the level of security applicable to each case.
Conduct non-legal quality assurance of all documents created by attorneys before final distribution, such as format, punctuation, accuracy of case numbers, etc., but not to include substantive alteration of any attorney or adjudicator comments and edits.
Provide support in role as acting Executive Assistant to the Director in absence of the government Executive Assistant to the Director.
(01/2014 to 9/2014)
JHT Inc., Fort Meade, MD
Sr. Personnel Security Assistant
Provided administrative services in support of processing security clearance cases. Upon receipt of Final Statement of Reasons reports of adjudication, record cases into the Clearance Adjudication Tracking Systems database.
Check Joint Adjudication Management System (JAMS) for employee employment status.
Prepare memoranda of findings and make appropriate entries in database.
Prepare copies and mail notice of hearings, orders, decisions, and correspondence.
Prepare case files for retention.
Unemployed (08/2013 to 01/2014)
(01/2013 to 07/2013)
Walton-Thomas International, Arlington, VA (Pentagon) Executive Assistant
Contract supported DoD Washington Headquarters Services/Facility Services Directorate/Engineering and Architecture (EAD) Division: Maintain and updated the office work calendar.
Preformed courier/messenger functions for the division. Answer telephone calls and receive and direct clients and visitors to the appropriate personnel.
Proofread and edited business communications and documents on behalf of the team using Microsoft Word and Excel. Order office supplies and distributed copies and faxes throughout office. Stocked copy room with supplies.
(01/2011 to 12/2012)
Walton-Thomas International, Alexandria, VA (Mark Center) Personnel Security Specialist
Homeland Security Presidential Directive
Functions as a personnel security specialist in support of processing security clearances for Congressional Staffers employees, consultants, detailees and assignees of the Office of the Secretary of Defense and those agencies administratively supported by it.
Used Joint Clearance Access Verification System (JCAVS) reflects reciprocally acceptable DoD clearances.
Release Notifications of Incoming Personnel (NIP) to appropriate staffing officer notifying of nominees’ eligibility for occupancy of non-sensitive and sensitive positions requiring access to classified national defense information.
Monitor and update Personnel Security System (PERSEC) database for tracking clearance determinations.
Where existing security clearance is issued by a non-DoD entity, performs liaison contacts with relevant deferral agency (ies); and /or secures copy of investigation.
Reviewed and evaluated completed e-QIP forms and completed background investigations for correct scoping requirements.
Potential adverse action cases are referred to the Branch Chiefs.
Conduct fingerprinting to all Homeland Security Presidential Directive (HSPD-12) contractors via Live Scan machine.
Recommended releasing NIP, Interim CAC (Common Access Card) and Final CAC when subject have a favorable recommendation to release.
Recommend and drafted a NIP Withhold when a subject does not have a favorable recommendation from Office of Personnel Management, recommend the National Agency Check with Inquiries investigations be completed.
Unemployed (08/2010 to 12/2010)
(11/2004 to 08/2010)
ManTech International Corporation, Crystal City, VA Personnel Security Analyst
Contract supported DoD Washington Headquarters Services/Personnel Security Operations Division: Efficiently control voluminous requests for security clearances and monitor continuing eligibility from organizations within and those administratively supported by the Office of the Secretary of Defense (OSD) to include federal employees, consultants, detailees, contractors, military personnel and congressional staffers.
Maintain an average monthly caseload of 250+ open periodic reinvestigations (PR’s) at various stages of the personnel security clearance process.
Initiate Personnel Security Investigations (PPR’s, NACLC’s, SSBI’s, SSBI-PR’s, and NACI’s) in the e-QIP (Electronic Questionnaire for Investigations Processing) format through the OPM portal.
Monitor personnel security processing of cases and provide metrics to upper management in various formats (reports, spreadsheets, etc.). Monitor and confirm investigations via Personnel Investigations Processing System, Joint Personnel Adjudication System/Joint Clearance Access Verification System), and Clearance Verification System Defense Clearance and Investigations Index.
Create clearance memorandums to confirm subject’s eligibility for occupancy of non-sensitive and sensitive positions requiring access to classified materials.
Manage pending personnel security cases via PERSEC database and query reports until final adjudication or security clearance determination is completed.
Review and evaluate e-QIP security forms, Reports of Investigation (ROI’s) and National Agency Check (NAC), background investigations and special background investigations for correct scoping, support of suitability and security clearance determinations.
Advise WHS/PSOD Sr. Specialists of any substantial issues that could affect security clearance determination.
Coordinate with DIA concerning adjudicative processing for military, civilians, contractors and consultants requiring SCI access.
Inactivate personnel security case files of departed personnel from DoD agencies after obtaining Security Termination Statements (SD-416) or confirmation from security manager, and out- processing those personnel via JPAS.
Provide excellent customer service and troubleshooting support to customers with the completion of personnel security forms via e-QIP application. Provide feedback to fellow employees and upper management to develop and implement procedures and coordination of procedural and manual revisions.
Monitor and update Personnel Security System (PERSEC) database for tracking clearance determinations and accesses to include JPAS.
Maintain liaison contact with representatives of other Federal agencies to analyze relevant investigations by that agency. Review standard security forms (SF-85, SF-86 and SF-87) to identify and correct errors or inconsistencies.
Prepare files for adjudication by outside agencies to include DIA and DoD/CAF. Request adjudicative transfers via JPAS by sending a Request/Research/Upgrade of Eligibility (RRU) to the corresponding adjudicative facility.
Provide component security manager with verification of SCI access (1557-A) from DIA.
Participate in weekly team meetings with office personnel to discuss case load and weekly metrics goals and objectives.
Request and analyze background investigative forms for completion and sufficiency.
Verify reciprocally acceptable clearance through Joint Clearance Access Verification System and release of Notifications of Incoming Personnel action to appropriate staffing officer notifying of nominees’ eligibility for occupancy of non-sensitive and sensitive positions requiring access to classified national defense information. Provided support in role as acting supervisor in absence of contract manager.
EDUCATION
-JPAS/JCAVS Virtual Training for Security Professional, Defense Security Service Academy (DSSA), Certificate of Completion 5/8/2014.
-Identifying and Safeguarding Personally Identifiable Information (PII), Defense Security Service Academy (DSSA), Certificate of Completion 4/30/2014.
-Introduction to Information Security, Defense Security Service Academy (DSSA), Certificate of Completion 8/5/2010.
-Personnel Security Management, Defense Security Service Academy (DSSA), Certificate of Completion 7/30/2010.
-Introduction to Personnel Security, Defense Security Service Academy (DSSA), Certificate of Completion 7/22/2010.
-Introduction to DoD Personnel Security Adjudication, Defense Security Service Academy (DSSA), Certificate of Completion 7/19/2010.
-Prince George’s Community College, Paralegal Studies, September 1993 to May 1994
-Howard D. Woodson Senior High School, Diploma, June 1993 SPECIALIZED TRAINING
-Live Scan Machine (fingerprinting)
-Office of Personnel Management (OPM)
-Annual 2017 OPSEC Awareness Training
-Annual 2017 Privacy Act Training
-2016 PII PHI Training
-Annual 2016 Cyber Awareness Challenge
-Annual 2016 DoD CAF Open Access Security Training – CAF Clean Desk Policy Course
-Annual 2016 EEO and Diversity in the Workplace for Non-Supervisory Employees
-Annual 2016 DoD Information Assurance
-Annual 2016 Department of Defense Antiterrorism Level 1
-Annual 2016 OSD Counterintelligence Awareness & Reporting Training
-Annual 2016 Government Ethics Training
-Annual 2016 Derivative Classification Training
-Annual 2016 Marking Classified Information
-2014 JPAS/JCAVS Training
SOFTWARE
-Joint Personnel Adjudication System (JPAS)
-Joint Adjudication Management System (JAMS)
-Joint Clearance and Access Verification System (JCAVS)
-Clearance Verification System (CVS)
-Personnel Security System (PERSEC)
-Clearance Adjudication Tracking Systems (CATS)
-Director of Central Intelligence Directive (DCID)
-Electronic Questionnaires for Investigations Processing (e-QIP)
-Personnel Investigations Processing System (PIPS)
-Defense Central Index of Investigations (DCII)
-Suitability/Security Investigations Index (SII)
-DoD Employee Interactive Data System (DEIDS)
-Microsoft Office Suite / Outlook
-Electronic e-mail systems
-Adobe Acrobat
-Basic office equipment
REFERENCES: Available upon request