Customer Service Medical Assistant

**** *. ******* **.

Ontario, CA *****

909-***-**** Cell phone

Tamika R. Ellison

Objective

To obtain a career oriented position as a medical assistant, which will enable me to utilize my skills and excellent customer service experience within a dynamic team environment.

Experience

2011-2014 Advanced Skin Clinic & Surgery Upland, CA

Office Lead / Medical Assistant

Along with the physicians I helped to hire, terminate and train staff in the medical office. Supervised receptionists and medical billers / coders. Reconciled account information, paid medical office bills. Arranged office cleaning staff, arranged for emergency maintenance visits for the building. Delegated office responsibilities. Develop and implement office policies and procedures. Formulate objectives and processes. Assisted with cosmetic laser procedures, using the most advanced equipment. Experienced with EMR.

2002-2011 Chaparral Medical Group Upland, CA

Assistant Office Manager / Medical Assistant

While using sterile techniques, assisted physicians with surgical excisions and skin biopsies. Roomed patients as well as triaging. Prepared instruments for autoclaving. Performed suture removals, wound care and bandaging. Blood pressure, vital signs, ordered supplies for front and back office, inventory, front desk, answering phones & making appointments. Filing, prescription refills, pathology/lab results, can type 50 wpm, very experienced with medical manager, & windows.

Nationally Phlebotomy Certified

CPR & First Aid Certified

1999-2000 General Motors Finance Co. Ontario, CA

Customer Service Representative

Received incoming calls from customers inquiring on their financed or leased vehicles. Prepared and processed vehicle registration titles.

Provided customers with balance, payoff, and payment information.

1997-1999 Unicare Life & Health Insurance Pomona, CA

Mailroom Clerk

Opened mail which contained insurance claims.

Prepared mail to be sorted. Distributed insurance claims to claim adjusters.

Education

United Education Institute, Ontario, CA Medical Assisting Diploma

Chaffey High School, Ontario, CA High school Diploma

Chaffey Community College, Rancho Cucamonga, CA General studies

References

Personal and professional references available upon request.

Contact this candidate