Customer Service Sales

Customer Service

Handled high volume in/out bound calls and in-person customer service. Customer satisfaction contribute to long standing customer relationships.

RELEVANT SKILLS

•Team player with a positive outlook, strong interpersonal skills.

•Making sure that our customers are aware of all our sales and events in a positive light

•Making the customer feel like he or she is the only person I'm waiting one, they like the one on one care that I give them. This is why year after year people look for me to help them with their purchases.

•Helping other employee to achieve their goals and showing them what their strengths and weakness are, to become better sales person.

RELEVANT EXPERIENCE

•Having a customer basis to call for sales events

•Training other employees in product knowledge by making them aware of sales items in their departments

•Handing more difficult customer requests, such as returns and missing receipt from merchandise

RECENT POSITIONS

Commissioned Sales and Leasing Associate, Team Toyota-Scion of Princeton 06/2015-11/2015

Lawrenceville, NJ 08648

Assisting customers with a choice of vehicles in our showroom and finding the right vehicle to buy for their needs.

Commissioned Sales Associate, Macy's Lawrenceville, NJ 10/2009-02/2015

Determine customer needs so I could provide them with the service they come to expect from my years of experience.

•Achieved and exceeded daily goals.

•Inventory audits, merchandise display

•Opening and closing cash registers, balancing and deposits

Office Manager and Route Director, Schwann's Food Services, Hamilton, NJ

•Organizing all employees at several locations in New Jersey and Pennsylvania

•Training all new employees at all locations,

•helping customers with merchandise complains and solving any issues they may have about our service

•Handling all issue ions in a courteously and profession way, that people and to come back to you

EDUCATION

B.A. Food Sciences and Business Administration, Rutgers University,New Brunswick, New Jersey

A.S. Hotel and Restaurant Administration, Middlesex County Community College, Edison, New Jersey

Paralegal Certificate, Blackstone Institute

ADDITIONAL RELEVANT SKILLS AND EXPERIENCE

Sales Force,Word,Excel, Powerpoint, Retail, Sales,, Effective listening and work under minimal supervision.

References upon request.

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