Customer Service Social Media

Giordano Rizzuti

Mobile: 778-***-**** Email:***************@*****.***

Candidate Profile

I was consistently recognized for academic achievement. Selected from applicants across Canada to represent our country and travel to Europe to study policy and the European Union. Customer service oriented with an ability to forge strong working relationships with clients and coworkers.

Education

Capilano University - Bachelor’s Degree in Communications

High performer recognized on the Dean’s List in multiple semesters.

Highlights from my studies include Article Writing, Magazine Editing, Special Event Planning, Public Relations and Canadian Culture.

Diverse breadth of courses taken pertaining to Communications, Customer service, Interpersonal Communication, Ethics and Leadership, and Political Science.

Work Experience

Western Living & Vancouver Magazine

Excelled as a journalist, writing many articles pertaining to Vancouver’s culinary scene, travel writing, interior design and local events.

Assisted in the execution of Western Living’s annual Foodies of the Year event, which included attendees from across a variety of industries.

Increased proficiency with numerous computer programs such as Photoshop and Microsoft Office.

Extensive experience in Social Media/Marketing.

Horizons Restaurant

Mastered the art of communicating and building rapport with customers.

Recognized for providing excellent customer service by being an attentive server/bartender, anticipating requests and ensuring the visitor experience is memorable.

Enjoy working with individuals from a variety of backgrounds and with different personalities.

Fundraising Events & Special Projects

The Movember Foundation

Successfully planned and executed a 150-person event during November, raising over $5000 for the Foundation.

Promoted the event through media advisories on Buzz Feed and through social media, such as Instagram and Facebook.

Utilized my network and connections to secure amazing door prizes, which Vancouver experiences and tours.

Burnaby Men’s Soccer Association

Created social media content and developed a soccer team’s website.

Team manager and mediator for any concerns or conflicts between our team and the league, strengthening my negotiation skills.

The Capilano Courier

Written articles for the Capilano Courier which entailed me using my editing skills to carefully proofread and edit in order to maintain a professional image for the Newspaper.

Community Involvement

Over 10 years of volunteer experience at Our Lady of Sorrows Elementary School working with the Kindergarten Class. I have learned how to interact with children on a professional level, graded assignments and helped the children to build a foundation of skills.

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