Sonya Furrow
Scottsville, KY 42164
Home: 270-***-****
Cell: 270-***-****
E-Mail: *******@****.***
Leadership Skills
Contribute to the planning, development, growth and productivity of the campus Leadership Team
Increased yearly retention rate by 5% at Bowling Green campus
Increased score to higher than national average in student satisfaction surveys
Identified as Top Performer in High School Admissions
Developed interpersonal communication skills through serving as Vice President of Education in Toastmaster
Professional Experience:
December 2015- Present Kentucky Career Center Bowling Green, Kentucky
Career Counselor
Assist underemployed and unemployed customers to find self-sufficient employment.
Work with employers in the BRADD 10 county area to recruit and train new hires.
Maintain and update BRADD’s social media to keep employers and customers informed on events and training that is available through BRADD and the Kentucky Career Center.
Conduct workshops on Career Readiness, Resume Preparation and IC3 computer training.
March 2015 – December 2015 GW Contracting Scottsville, Kentucky
Office Manager
Manages relationship with vendors, service providers, and tenants ensuring that all items are invoiced and paid on time.
Handle customer inquiries and complaints. Prepare operational reports and schedules to ensure efficiency.
Responsible for payroll, accounts payable, accounts receivable and worker’s compensation.
November 2010 – March 2015 Daymar College Bowling Green, Kentucky
Area Registrar April 2014- March 2015
Supervise the registration of continuing and future graduates, while in training for campus leadership role.
Organize and administer the records, registration and graduation functions, including transcript evaluations.
Responsible for collecting, recording, maintaining and reporting of student records within FERPA guidelines.
Provide academic advising to returning students, individually or in groups, about College policies, programs of study, and degree options. Provide students with information about alternatives and possible consequences of academic decisions.
Student Services March 2013- April 2014
Promoted and maintained a warm, friendly, nurturing atmosphere conducive to keeping students in school, therefore increasing retention by 5% in 2013.
Serviced over 300 students in activities to recognize and show appreciation for students’ achievement and successes.
Student satisfaction survey in Bowling Green, KY ranked higher than national averages. We actually exceeded expectation to students needs on the ranking.
Maintained database of current student knowledge and events for all associates’ utilization in reporting financial and academic reports.
Completed IPEDS and contributed to the completion of CAR.
High School and Campus Admissions Representative November 2010-March 2013
Assisted students with a one on one career session planning and interview process
Covered a 35 county radius of High Schools and give presentations about what Daymar College has to offer potential students.
Generated and maintained contact with 800 plus high school or personally developed inquiries to assess their education goals.
October 2005 – June 2009 Manpower Hopkinsville, KY
Human Resource Manager
Hired and trained all staff in the South Central Region.
Circle of Stars Winner 2007
Submitted payroll for South Central Region.
Recruiting and Marketing Consultant for the Kentucky Region.
Subject Matter Expert for Sales and Marketing in the Southwest Division.
September 1999 – October 2005 Hamilton-Ryker Bowling Green, KY
Area Branch Manager
1.5 Million in New Business 2000-2001
Employee of the Year and President’s Excellence Award 2003
Responsible for generating new business and maintaining existing business.
Developed and directed diversification of existing client base.
Participated in development of branch budget and manage branch expenditures.
Developed and Implemented Recruiting Strategies.
Received CTS Certification in 2003.
June 1994 – September 1999 Staffmark Portland, TN
Operations Manager
1 Million in New Business in 1999. Recognized for top sales out of 15 branch offices in 1999.
Received Award for highest Gross Profit of individual branch office.
Organized startup of new branch location in Bowling Green, KY and generated new business through effective market saturation techniques.
Handled all compensation reviews and required paperwork and report for any Worker’s Compensation Injuries.
Professional Training:
Review of Employment Issues – Nashville, TN
Attended seminar on employment issues, statutes, interviewing, and selection.
Completed an overview of laws affecting the hiring and termination and techniques for recruiting, disciplining, and discharging employees.
National Business Women’s Leadership Association- “Powerful Communications Skills for Women”
Fred Pryor Seminar - “How to Supervise People”.
Skillpath Seminars – “First Things First”.
Community Activities:
Member of Kiwanis, Served as a Chairman of the Board 1999
Served as Ambassador for Portland Chamber of Commerce and Allen County Chamber of Commerce.
Member, Toastmasters, served as Vice President of Education
Education:
Ashford University- Bachelor Social Science with Education Concentration January 2014