Customer Service Manager

Austin Stow

Warehouse Inventory Clerk - Genesis ATC

Rosenberg, TX

aczo2a@r.postjobfree.com - 281-***-****

Seeking a full time position utilizing my skills in inventory control, computer skills and customer service. I am able to prioritize to get the job done in a timely manner, while maintaining safety. Skilled at working quickly and efficiently as well as listening and taking direction. Highlights

Goal oriented Team Leadership

Exceptional time management Responsible

Direct Approachable

Authorized to work in the US for any employer

WORK EXPERIENCE

Delivery Manager

DeliverIt pharmacy - Sugar Land, TX - November 2015 to October 2016 Successfully created and implemented safety policies. Tracked and implemented all vehicle services maintenance.(I.e. Oil changes, gas fill up, tire rotation)

Guiding and assisting delivery team with routes, deliveries, and cash transactions. Diagnose and repair all facility maintenance.

Maintained customer relations while identifying any issues that could impair delivery. Tech Team Technician

Fry's Electronics - Stafford, TX - June 2015 to November 2015 Responsibilities

Pre and post trip vehicle inspection.

Inspect daily merchandise for any damages and proper accessories. Load and deliver all merchandise with proper paperwork. Deliver and install merchandise(surveillance systems, appliances, and home theater systems). Provide any knowledge and excellent customer service. Drive 26 ft box truck.

Lead a team of 3 to 6 people in daily tasks and schedule route to deliver merchandise in a timely and organized fashion.

Accomplishments

I brought insight and leadership, while learning about my teams strengths and weaknesses. Skills Used

Leadership, appliance installation, surveillance installation, home theater installation, team work, honesty, responsibility, accountability.

Warehouse Inventory Clerk

Genesis ATC - Rosenberg, TX - February 2015 to June 2015 Maintained a clean work environment, and kept tools and equipment used for unloading and loading goods in their assigned places.

• Held responsibility for quality control of products and goods stored in the warehouse and made sure that they were not damaged.

• Maintained accurate records of the materials received and transported out of the warehouse; submitted records to the senior manager.

• Documented and managed the inventory control system in the computer placed in the warehouse using scanners and bar code readers.

• Conducted routines checks on arriving shipments against their bills of lading and invoices. Auditor

Houston Chronicle - Houston, TX - November 2013 to November 2014 Received orders and unloaded packages from the truck and stored them properly in the warehouse.

• Maintained a clean work environment, and kept tools and equipment used for unloading and loading goods in their assigned places.

• Maintained accurate records of the newspapers received and transported out of the warehouse; submitted records to the senior manager working directly with the circulation accounts receivable department to keep their records up to date.

• Manually keeps an organized accurate account for each district and then converts this information into the excel spreadsheet provided for the weeks information to the accounts receivable department as well as the district managers.

Medical Transportation Technician

Americare - Lufkin, TX - November 2012 to June 2013 Communicated directly with dispatch to keep an up to minute schedule of passengers needing transportation.

• In a timely manner picked up passengers and transported them to the facility they needed to be delivered to.

• Transported passengers with courtesy and compassion. Buckling in their wheelchairs, making sure they were comfortable and keeping vehicle clean in between passengers.

• Answered questions about products, prices and availability. Marketing Lead

Freebirds - League City, TX - March 2009 to July 2012 Created a marketing program.

• Marketed to businesses in the area for catering. Answered questions regarding pricing, products and availability to best suit their needs.

• Worked the production line when needed assistance as well as the kitchen and dining room.

• Responsible for responding to all customer inquiries in a timely manner.

• Top sales person in district.

Sales Representative

Sun and Ski Sports - Houston, TX - January 2009 to October 2011 Acquired product knowledge of all products in the store.

• Assisted customers with any questions or suggestions as needed.

• Exceeded targeted sales goals daily.

• Provided friendly customer services.

EDUCATION

Certificate

Agape Private School San Jacinto College - Pasadena, TX February 2014

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