Information Technology Customer Service
Resume:
Christopher Romero
Bakersfield, CA
**********@*******.***
Summary:
Dedicated, and focused to learn more of an in-depth understanding of the IT infrastructure. Excels at multitasking and following through to complete project goals, as well delivering strong customer service. Eager to learn and motivated to study different areas within information technology.
Skills:
Understanding in Windows Server OS and Active Directory (2008/2012)
Troubleshooting Desktop/Laptop Hardware and Software (7/8/10)
Supporting and troubleshooting Cisco Systems (Switch, Route, ASA, UCS Systems)
Storage and Networking Support (EMC, Backup Exec)
Work Experience:
January 2016 – Present
Kern Schools Federal Credit Union – Information Technology – Network Engineer I
February 2015 – December 2015
Kern Schools Federal Credit Union – Information Technology – Security Analyst I
January 2013 – February 2015
Kern Schools Federal Credit Union – Information Technology – Help Desk Technician II
August 2011 – May 2012
Braun Electric Co - Information Technology – Mobility/Desktop Support Technician
Certifications:
Microsoft Certified Professional: Networking Fundamentals
CompTIA A+ Certified
CompTIA Network+ Certified
CompTIA Security+ Certified
Education:
Golden Valley High Schools - Class of 2011
Netcom Learning – Las Vegas, Nevada – Windows 7 Boot Camp (Windows 7 Installation & Support in the Enterprise)
Western Governors University –Bachelor of Science Information Technology – Security (Degree in Progress)
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