Project Manager Management
Resume:
STEPHANIE STELLA, PMP
**** ******* ****** ******, ******** 60402
817-***-**** **********@*****.***
IT PROJECT MANAGER
Strategic senior leader in technical project management, with more than 17 years of experience providing outstanding program and project direction on a global scale. Proven history of working with high-profile clients to drive design, development, and integration, focused on building and enhancing leading-edge enterprise technologies. Exceptional abilities as a planner and organizer providing the top-level structure and direction needed to deliver complex projects on time, on scope, and within budget. Committed to researching and integrating emerging technologies to ensure high-availability environments and provide technology tools that positively impact the business bottom line. Strong team leader, coach, and mentor uniting personnel from local, national and offshore teams to achieve project goals.
AREAS OF EXPERTISE
Technical Project Management Strategic Planning Client Relationship Management Team Building & Leadership
Systems Design Database Development Hardware Configuration
Infrastructure PMBOK Principles Project Planning & Scope Risk Assessment Resource Management
Network Architecture Technology Refreshes & Upgrades Contracting Offshoring Process Optimization
Waterfall and Agile Mythologies
PROFESSIONAL EXPERIENCE
CAREER NOTE (2015-2017): Attended school and furthered professional development to achieve an MBA, obtain PMP certification, gained deep knowledge of ITIL foundations and preparing for the PMI-ACP exam.
HEWLETT PACKARD, Plano, Texas / Berwyn, Illinois 1997-2014
One of the world’s top personal computing and enterprise systems technology companies.
Project Manager, HP Enterprise Services (1999-2014)
Promoted into a key leadership role over concept, design, development, and implementation of systems custom-tailored to meet client requirements. Partnered with clients as key project leader on engagements spanning database migrations, and infrastructure design for global businesses. Evaluated client business architectures to identify existing states, determine client needs, and develop a strategic technology roadmap to achieve customer goals. Liaised with matrix and functional teams on an international basis to guide accomplishment of core project milestones. Consistently researched and integrated the latest methodologies and emerging technologies to improve final outcome of projects. Coached, trained, and mentored engineering team personnel.
Selected Achievements:
Adapted to the complex requirements of diverse clients to deliver a broad range of infrastructure projects across airline departments.
Successfully directed a program of projects supporting multiple datacenter upgrades; guided project managers and teams in deploying and migrating to new database and application hardware, routers, and switches.
Led a major project to successfully upgrade and migrate over 800 high-availability databases for leading airlines from Oracle 11g to Oracle RAC.
Improved business continuity and data recovery with minimal outage time for a key customer by coordinating migration of a Sabre Portal system and developing a comprehensive disaster recovery environment.
Guided multiple high-profile airline clients, including TWA and US Airways, through the transition into Sabre systems – including overseeing implementation, migration, end user adoption, and training.
Orchestrated the Sabre eMergo portal system merger, ensuring seamless delivery of the full lifecycle according to customer standards.
Established a harmonized, collaborative team culture bridging cultural differences, language barriers, and international borders to unite teams in different time zones and countries.
STEPHANIE STELLA, PMP
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**********@*****.***
HEWLETT PACKARD, continued:
Ensured outstanding system quality and alignment with customer expectations by coordinating full system testing before live deployment.
Consistently recognized in performance reviews for leadership excellence, customer satisfaction, and outstanding contributions to the business bottom line.
ADDITIONAL ROLES
System Manager, Hewlett Packard (1997-1999): Recruited into a senior-level role governing database administration and Unix engineering as part of flight forecasting system operations and administration for the U.S. Airways market planning group. Liaised with customer teams and development teams on system upgrades, desktop system support, and new hardware implementation. Negotiated vendor purchasing for new systems and servers. Managed network cabling of new office space and cubicles as part of coordinating a group migration from Winston Salem, North Carolina to Washington, D.C. Drove new hardware and software deployment. Supervised 6 oracle database administrators and 5 Unix engineers.
Senior Field Engineer, U.S. Customs (1995-1997): Provided leadership and support over diverse mainframe and network upgrades, PC system refreshes, office upgrades, and wiring upgrades at both local and port offices. Supervised 3-6 technicians per upgrade project. Held DOJ Top Level Security Clearance.
Hardware/Software Engineer, Government Contractor (1985 – 1995): Installed and maintained Novell and Banyan Vines networks and PCs for various government agencies. Provided software support for staff.
FORMAL EDUCATION
Master of Business Administration (2014)
University of Phoenix – Phoenix, Arizona
Bachelor of Information Technology (2008)
University of Phoenix – Phoenix, Arizona
PROFESSIONAL DEVELOPMENT
Certified Project Management Professional (PMP)
ITIL Foundation Training
Agile Training
Greenbelt Training
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