Human Resources Project

Tammy D. Cowart *** Boulevard Heights

Phone- 561-***-**** Calhoun GA 30701 E-mail acznt2@r.postjobfree.com

Summary

** ***** ** ********** ** include General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets, Purchasing, Requisitions and Collections.

10 years in Human Resources and Payroll

15 years as Software Consultant, Business Analyst and Project Management

DLD Business Services Birmingham, AL

January 1st 2017 to January 31st 2017

Contract as Financial ERP software consultant and project management, including support and detail planning and reporting.

Professional Advantage Sydney, Australia remotely Calhoun GA

April 2016 to December 16

Worked with global and US clients, developing solid relationships during implementations of 1 Staff Back Office for the staffing industry with Dynamics GP as the cornerstone of the solutions. Used analytic and logical approaches to ensure that the solutions presented was indeed the best solutions for the client. Implemented 1SBO and GP 2015 and 2016. Worked with Office 365, SQL, and integrating data to be used in CRM and 1Staff Back Office along with GP.

Conducted requirements meetings, creating requirement documentation to include scope document as well. Created Project time-lines and project plans and then lead Project Kick-off meetings with project team.

Hospice of Palm Beach County Palm Beach FL

GP Business Analyst April 2015 - March 2016

Responsible for day to day support of Dynamics GP. Worked as project manager for upgrading current software version from Dynamics GP 10 to GP 2015, using best practice PM Worked to have Finance utilizing more fully the functionality of GP. Also, responsible as Business Analyst for working with GE API Payroll and HR managers to complete the ACA reporting and producing required documents for the IRS in a timely manner. Responsible for support, upgrade and security for GE API Payroll and Human Resources for Healthcare.

CBIZ MHM, LLC Boca Raton FL

Senior Software Engineer May 2014 – April 2015

Focused on Pre-Sales activities and implementation of Dynamics GP Financial, Payables, Distributions, Receivables, Manufacturing, Project Accounting, EFT, Payroll and Human Resources and reporting, utilizing Management Reporter and FRx for GP 2010, 2013 and 2015. Also implementing and training users for SalesPad software which integrates with GP.

Proficient with Integration Manager and eOne SmartConnect for data migration for client moving to Dynamics GP.

Responsible for Project Management, to include creating client budgets and scheduling resources and providing updates to CFO and other stakeholders in client organization.

Complete software configurations to meet desired functionality and/or supervise internal or external resources completing the configuration.

Documented user business processes, user guides and training curricula in support of the company’s evolving use of its Financial System. Designed and developed reports using Great Plains reporting capabilities and tools.

Developed requirements, vision/scope and design specifications for enhancements and customization to Great Plains. Served as Subject Matter Expert with developers to assist in a customization design plan most likely to be successful and work effectively with existing custom code.

Developed and maintained SQL scripts for researching and analyzing possible solutions for data issues.

Provided Go Live support and on-going support for clients as needed, building long term relationships to include discussion of additional solutions appropriate and upgrade planning and support.

Developed and maintained test cases, supported third party solutions and integrations for Dynamics Great Plains. Ensured functional and technical documentation complete, current and stored appropriately using SharePoint to manage project documentation.

Worked with clients to integrate MS CRM and Dynamics GP with bi-directional data sharing to meet needs of the Sales Team and Accounting needs of organization.

Universal Service Administrative Company Washington, DC

Great Plains System Engineer June 2011 – May 2014

Managed and supported USAC’s Financial/Accounting system. Planned for and performed enhancements and configuration changes, including upgrades to new versions. Aided customers in the use of the software application and coordinated external vendor support.

As a Great Plains System Engineer managed the full implementation life cycle and support for all projects dealing with USAC’s Financial ERP System, Microsoft Dynamics Great Plains.

Completed software configurations to meet desired functionality and/or superviseed internal or external resources completing the configuration.

Created project plans using Agile methodology and maintained the plan throughout the project. Provided input and advice regarding system capabilities and fit for client environment.

Developed requirements, vision/scope and design specifications for enhancements and customization to Great Plains. Served as Subject Matter Expert with developers to assist in a customization design plan that was most likely to be successful and work effectively with existing custom code.

Developed and maintained SQL scripts for researching and analyzing possible solutions for data issues.

Developed and maintained test cases, supported third party solutions and inspirations for Dynamics Great Plains. Ensured functional and technical documentation complete, current and stored appropriately using SharePoint to manage project documentation.

Southeastern Extrusion and Tool Florence Alabama

Business Analyst June 2010 – May 2011

As a Microsoft Dynamics GP Business Analyst enjoyed working closely with company partners to help understand their business needs, processes and challenges. Helped create a solution and executed a project to fulfill client needs and assisted with the adaptation of the solution.

Analyzed client needs and helped create solutions and detailed reporting for management to make quick decisions.

Implemented, configured, customized and integrated Great Plains solutions.

Assisted in support, trouble shooting and training on solutions to include third party product that integrated with GP.

In the last six months with the company procured and configured 15 new machines to allow for upgrade from GP 9 to GP2010. Created and successfully managed project from beginning to completion.

Gibson Guitar Nashville TN

Business Analyst September 2010 –March 2011

Developed project plans and schedules for requirements.

Identified, analyzed and designed processes to enhance information flow.

Developed advanced strategies for gathering, documenting and reviewing requirements.

Responsible for advanced data definition, traceability, quality management and other security management.

Utilized cutting edge techniques dealing with requirements changes and their impact on testing and product quality.

Worked with support of highly customized and in-house applications to insure no interruption of business processes.

Worked closely with EVP of Operations and reported directly to CEO using effective communication and skills set to successfully ensure 95 user international ERP environment stability.

ePartners, Inc. Alpharetta, Georgia

Senior Consultant June 2004 to September 2008

As a Microsoft Dynamics Great Plains Great Plain consultant enjoyed working closely with clients to understand their business needs, current process and challenges. Helped create a solution and executed projects to fulfill client needs and help with the adaptation of the solution.

Analyzed client needs and helped create solution, implement, configure, customize and integrate Great Plains solution.

Assisted in support, trouble shooting and training on solutions implemented.

Vast experience in Health Care, including Hospital, Hospice, Rehabilitation, Non-profit, and Governmental implementations in addition to for profit organizations.

Focused on Financial, Payables, Receivables, Payroll and Human Resources and reporting utilizing Crystal reports, FRx and Management Reporter.

Worked with international company to launch start-up beginning with creation of COA, Inventory Schema, Vendor and Customer ID schema.

Developed business processes to better meet the needs of the client and their customers.

Creation of Financial Statements to include Profit and Loss and Balance Sheet.

Substantial experience with Hospital and Medical service ERP implementations.

I.B.I.S. Inc. Norcross, Georgia

Senior Consultant - Business Analyst November 1999 to November 2003

Planned and provided project management leadership and direction in solutions for medium to large ERP projects or multiple tasks for larger enterprise wide projects. Projects included regional water authorities, national communications corporation, Hospital/Medical and Not for Profit clients.

Provided project plan designs for financial systems implementation or development as appropriate.

Participated in the development and delivery of executive presentations to clients by outlining findings and recommendations to guide the design, translate functional business objectives and critical success factors into software solutions.

Created high level and detailed project plans to meet project requirements based on AIM Methodology.

Prepared and conducted Executive Workshops to kick-off Project Implementations.

Worked closely with the marketing and sales teams to accomplish a full understanding of the client’s need. Planned and managed the discovery phase of data collection and environmental analysis.

Advised client on alternate methods of solving needs and issues with recommendations researched and tested for their specific needs.

Chosen as mentor for co-workers and newly employed associates.

Project Leader on more than 30 client implementations in the states and abroad, while maintaining high client satisfaction and strong relationships.

Conducted MSBS Great Plains training classes on regular basis.

Education 1977 - 1978 Dalton State College Dalton, Georgia Business Management

Course work toward a Bachelor’s degree in Business Management

Successfully completed classroom study and obtained Georgia Real Estate License

Successfully completed educational requirements and obtained Georgia Life and Property & Casualty Insurance License

Attended MSBS SQL Technical Class

Agile Management

Certified CRM-Scrum Master

Retail Sales Management

Payroll and Human Resources Experience

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