Professional Experience Service

Sarah Bensema

Permanent: Permanent: **** **** Kingston Kingston Cove, Cove, Willis, Willis, TX TX 773**-***** Phone: 936-***-****

Email: *****.*******@*****.***

Intro: I am a driven, adaptive, and highly innovative business professional with over 6 years of professional experience. After graduating a year early from college with a double major while also working full time, I moved to Spain to receive a Masters and learn Spanish. My diverse education and global experience uniquely qualify me to enhance the success of a business by quickly perceiving and adapting to new situations, having a keen eye for detail, and a passion for innovation. Education:

Masters in International Business – UAB Universitat Autonoma de Barcelona Aug 2015-Nov 2016 Bachelor of Science in Business Administration – College of Charleston (GPA 3.6) 2011-2014 Bachelor of Science in Hospitality and Tourism Management – College of Charleston 2011-2014 All of my degrees have taught me how to create efficiencies in business, how to increase value and retain employees, how to market a brand, and how to notice trends in the business cycle efficiently and effectively. Specifically, I was trained on how to operate and manage within international organizations. Awards, Internships, Organizations & Research Experience 2010 – Present – Active member of the DAR (Daughters of American Revolution) 2016 – Awarded “Best Thesis” in Masters of International Business Course in Mallorca, Spain 2015 – Created my own Travel Blog: www.thegreatadventuresite.com, also an occasional freelance writer. 2014 - Marriott Internship, Charleston, SC Shadowed managers of every department and succeeded in enhancing communication between departments and decreasing response times of employees to the hotel guests. 2013 – Research trip to Iceland – I was selected as part of a small group to study recent changes in the hospitality industry. There, I met with several industry leaders to discuss the effects on global tourism trends and brainstorm what could be done to effectively manage Iceland’s growing tourism industry. Professional Experience:

Seven Coves Resort – Montgomery, TX Current

Property Manager – Manage lakeside condominium property; attract new tenants by advertising vacancies, obtaining referrals, showing units. Establish a rental rate, calculate overhead costs, depreciation, taxes, and profit goals. Use Excel extensively to budget and track costs.

AirBnB – Palma de Mallorca, Spain Oct 2015 – Nov 2016 Property Host – Perceived and reacted to individual needs of guests, scheduled and hosted individuals from all over the world, upheld hospitality standards and Airbnb standards, provided unforgettable service encounters. Country Club of Charleston – Charleston, SC Aug 2014- May 2015 Member Services - Because the Country Club had a small number of employees, I worked in several different departments and had many different titles. Through cross-training, shadowing of management, and willingness to work 50-60 hrs/week, I quickly proved myself to be an invaluable member of the team and was continually trusted with responsibilities beyond my job position.

Interstate Hotels & Resorts– Charleston, South Carolina (Marriott property) Aug 2012- Oct 2014 Guest Service Agent –Responsibilities included: Ensuring guest satisfaction in all departments of hotel, keeping front office well stocked and organized, keeping event schedule, making online reservations, group bookings/sales, concierge service, hotel check-in/out, money handling, upholding Marriott core values and standard, training new staff members. Additional Skills:

Languages: English-Native, Spanish – Professional Working Proficiency, French – Basic Knowledge Computer Skills: Proficient in Word, Excel, PowerPoint, minimal HTML coding, Website design/development Social Skills: I work very well in a team as well as independently, leadership style that encourages growth and innovation Organizational Skills: Very strong with time-management/ balancing conflicting schedules, detail and goal oriented