Customer Service Accounting

BERNICE CLIFTON

***** ******** **** **. #***

Houston, Texas 77064

Ph. 281-***-****

E-mail *************@*******.***

OVERVIEW: A professional with extensive business cost accounting

and services -management experience encompassing accounting data analysis,

production/ labor cost accounting, P&L calculations, financial audits, raw

material/ inventory controls and interdepartmental interface. An excellent

communicator with a very strong work ethic who enjoys working with others to

achieve targeted goals.

BUSINESS

CONTRIBUTIONS: * Restructured and organized the cost accounting functions for a large

manufacturing company. Designed quantifying procedures to determine costs for

each product and made recommendations for cost reductions. Results:

Improved divisional management decisions that saved $1 million. The accounting

systems were duplicated in the rest of the plant leading to total plant savings of

$7 million.

* Initiated monthly evaluations to determine if production capabilities would meet

projected demands for traffic control materials division. Collected production

forecasts, completed evaluations/calculations and worked with divisional

managers to make production adjustments. Results: Improved operational

planning and enabled company to meet all customers demands.

* Devised, planned and implemented a divisional cost savings program for a global

manufacturing corporation. Identified opportunities for inventory cost savings,

researched and developed the methods and briefed management. Results: Cut

inventory volume and reduced costs $1 million in the first six months.

* Coordinated corporate accounting programs to develop ways to decrease gross

manufacturing costs. Systematized processes, evaluated data and setup

monthly reports to management Results: Provided management effective tools

to compare expenditures/savings that reduced operating costs.

* Operated as team leader in a divisional accounting office of a Fortune 100

manufacturer. Interacted with all departments, outside vendors and customers to

effectively handle all requests for information, identified ways to handle a variety

of problems and communicated with all parties needed to resolve them. Results:

Built relationships that reduced response times and expanded trust in data

provided.

* Developed daily, weekly and monthly production schedules for a manufacturing

division. Worked closely with management team to project needs, analyze

timelines evaluate material/inventories on hand and set schedules. Results:

EDUCATION: B.B.A., Accounting, Howard Payne University - Brownwood, Texas

M. A., Public Administration, Northern Illinois University - DeKalb, Illinois

B.A., History, Prairie View A&M University - Prairie View, Texas

BERNICE CLIFTON Kroger food Store -Houston Tx. 01/06 to Present 03/17

Pg. 2 Customer Service/Bookkeeping

Provide supervision to front end personnel and customer service duties.

Reconcile daily and weekly accounting for the store.

EXPERIENCE:

Pentair Electronic Packaging Co.-Houston, TX 07/00 to 05/01

Cost Accountant t

Basic Cost Accounting as it relates to a manufacturing

environment. Monitoring Costed Work Orders. Involved in a Physical Inventory.

Albertsons Food Services -College Station, TX 1997 to 07/00

Assistant Front-End Manager

* Supervise cashier and customer courtesy personnel in daily

operations and coordinate the balancing of all store

transactions on assigned shift.

* Handled other assignments in the department prior to

promotion to Assistant Manager.

Halliburton Oil Service Company -Midland, TX 1996-1997

Financial Service Analyst

* Assigned to the Finance Department focusing on accounts

payable and expense control functions.

3M Company - Brownwood, TX 1972-1996

Materials Cost Analyst - 1988 to 1996

* Analyzed and evaluated product costs from raw materials to

the finished products.

* Made cost accounting evaluations to establish* standard cost

for all products and month end variance analyses to compare

actual to standard costs.

* Implemented evaluations to identify slow moving and

obsolete products.

Production Cost Analyst - 1978 to 1988

* Monitored production and shipping data to maintain accurate

inventory records. Received raw materials and shipped

finished product all over the U.S.

Production Cost Clerk - 1972 to 1978

* Processed production reports, reconciled inventories to

corporate records, took physical inventories and handled all

accounting records.

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