Robyn C. Drinkard

Mobile, Alabama

251-***-****

aczngr@r.postjobfree.com

Objective

To obtain a position where I’m able to use my skills and education, and can gain knowledge from the current position.

Skills Summary

Have the skills and hands on training to manage multiple duties in a fast paced environment; to undertake a variety of administrative, clerical, and managerial tasks.

Excellent Communication Skills Excellent Listening Skills

Great Customer Service Skills Success- driven

Computer Software knowledgeable Great Organizational skills

Excellent Microsoft Office skills Typing Speed 50 WPM

Strong Documentation Skills Strong Work Ethics

Navigate multiple computer systems Works Well With Others

Education

Bachelors of Applied Science Organizational Management 9/2015-Present

DeVry, Online

Associate of Applied Science Electronics and Computer Technology Degree 7/2009

Remington College, Mobile, AL

Work History

Express- USA Medical Center

Administrative Assistant 8/2016- Present

Clerical duties, assist Administrators as needed

Managing Administration Office

Prepare documents using Microsoft Office and Adobe

Greet/screen clients in person and over the phone with satisfactory customer service

Answer and direct phone calls

Help and maintain Administrators daily activities and calendars

Setup appointments and meetings throughout Medical Center Health System

Maintain calendar and prepares correspondence

Responsible Administrator travel arrangements

Manage contracts for entire Health System

Atsugi Naval Base

Office Associate- Naval 6/2013-3/2016

Served as Ombudsmen for AIMD Command

Performed administrative tasks

Assist with managing, updating, and correcting data using Microsoft Office

Data entry, answered phones, returned phone calls and answered questions

Filed and scanned documents

Completed power of attorney requests for service member's families

Worked closely with Red Cross in emergency situations

Created, printed, and emailed Command newsletters for monthly activities within the command and throughout Atsugi base.

Coordinated with DoD Community Bank to assist servicemen and families with financial needs such as: loans, pre-approvals, new, and closed accounts.

English Teacher, Tokyo, Kanagawa Prefecture Japan

ESL Teacher 6/2013-3/2016

Created and taught relevant English lessons focusing on building fluency

Assessed progress of students to ensure success of language program

Developed reading, writing, speaking and listening skills in students aged 2-90

Prepared students for exams and oral presentations in their English classes

AT&T Mobility, Oklahoma City, OK

Business Account Manager 4/2010-2/2013

Manage business accounts, set up in AT&T system

Utilized Microsoft Office to maintain business accounts

Faxed/Scanned proper documents to proper channels within AT&T department

Maintain customer satisfaction

Prepared statistical charts on product performance and utilized reports in marketing material.

Provided reports on data, talk and text usage

Set up conference calls between clients and research staff

Acquired and effectively communicated with clients

Consistently provided detailed updates to directors

Sears TeleServ, Mobile, Al

Customer Service Representative 6/2007-5/2009

Listened and responded to customers’ needs and concerns

Provided information about products and services

Reviewed or made changes to customer accounts

Handled returns or complaints

Recorded details of customer contacts and actions taken

Researched answers or solutions as needed

Troubleshooting, inventory, and sales

Team player, Work independently

Contact this candidate