Human Resources Front Office

CHARMAINE WILLIAMS

**** ******* **** ***., ********, OH **********@*****.*** 216-***-****

OBJECTIVE

Hard working team-player with proven ability to commit to projects from start to finish. Recognized for exceptional ability to create trust and build lasting relationships. Strong communication skills.

SKILLS

Computer Acumen

Customer Relations

Leadership

Data Entry

Front Office

Concierge

Accurate & Detail Oriented

Professional Telephone Demeanor

EXPERIENCE

MARKETING & SALES LIASON WINTERGREEN RESORT

2006-2008

Listening to Customer requirements and presenting appropriately to make a sale,and also maintaining and developing a relationship with existing customers in person and via telephone calls and emails.

FRONT OFFICE/CONCIERGE SANDALS RESORTS

2009-2010

Greet, check in and check out guests responds to a wide variety of guests request by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum guests satisfaction.

CHILDCARE PROVIDER ELTHAM EARLY CHILDHOOD SCHOOL

2013-2015

My responsibilities were, designed and fellow a full schedule of activities and discover suitable teaching materials which motivates them to use their mental capacities and exercise their imagination.

EDUCATION

MOUNT ZION HIGH SCHOOL, JAMAICA

DIPLOMA

COLLEGE OF HOSPITALITY & VOCATIONAL SKILLS, JAMAICA

NCTVET CERTIFICATE 9/2008

FERN GROVE RESOURCE CENTER, JAMAICA

CERTIFICATE, EARLY CHILDHOOD CARE & DEVELOPMENT 2012

2012

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