Business Analyst

Adejoke Adeyemo

**** ******** ***, ********, **. *******@*****.*** 240-***-****

Professional Summary

Joke has 9+ years of progressive experience as a Business Analyst consulting for commercial clients, state, and federal government agencies. She has experience through all of the SDLC phases and Knowledge Areas of the IIBA BABOK - leading requirements JAD sessions, eliciting requirements; documenting business rules, business requirements, systems & functional requirements; creating project use cases, visual models, activity diagrams, sequence diagram, & process flows for web-based applications, creating and manually executing test cases. She has experience modeling applications using UML/BPMN techniques; working on projects involving multiple stakeholders/client; providing post-implementation support and user training. Joke has experience in agile (Scrum) and traditional (Water Fall) project methodology which she has applied to implement her current and previous projects some of which are: Air National Guard Admin System, Thinker EX System, Ryan Homes Portal, Wingman console, Events Management System, Operations Funding System, Asset Management System, Change Management System, etc. Her experience includes helping product owners identify, prioritize and trim the product backlog items, helping the scrum team create the sprint backlog, sprint planning, facilitating daily scrum, sprint review and sprint retrospective. She has excellent communication and analytical skills to understand Business Processes and Functionality. Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality. Experience performing GAP/Impact analysis, User Acceptance Testing (UAT), and Cost benefit analysis. She uses analytical and methodical approach to problem-solving, identifying root causes and taking corrective actions to meet long-term business and system requirements.

Education

Masters of Science, Management Information Systems, 2012, Bowie State University.

Masters of Business Administration (MBA), 2009, International University Vienna, Austria.

Bachelor of Technology, Computer Science, 2005, LAUTECH.

Certification

Certified ScrumMaster (CSM)

Clearance

Public Trust

Summary of Computing Skills

Languages: C, C++, HTML5, CSS3, SQL,

Hardware: PCs, Mac

OS: Windows Server, OS X, Linux

Software tools: MS Visio, MS Project, Capture, Pencil, Adobe Analytics, Dynamic Tag Manager (DTM), PeopleSoft, Content Management System (CMS) Requirements Management tools: IBM Rational, HP ALM, JIRA, Confluence, Wiki, MS SharePoint, and Requisite Pro

Professional Experience

July 2015 – January 2017 LMO Inc, Baltimore MD

Position Title: Sr. Business Analyst

Project Summary: Worked on multiple software development projects which include Air National Guard (ANG) Admin System, ThinkerEX System, Ryan Homes Portal and Wingman. Project deliverables (web application) were developed in C#, PHP, .Net Java Wordpress CMS and Drupal. Projects were managed using agile (scrum) methodology.

Consulted with the business owners and the development team in determining the best approaches for providing innovative customer solution.

Led and facilitated Requirement workshops/JAD sessions involving the business owners and internal technical team.

Elicited requirements using JAD sessions, interviews, document analysis, business process descriptions and workflow analysis.

Performed gap analysis for identified business need, analyzed and determined business impact for requirements.

Evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from details to a general understanding, and distinguish user requests from the underlying true needs.

Translated customer business needs into application and operational requirements.

Developed project artifact/deliverables such as business requirements, systems/functional requirements, business rules, use cases, user stories, process flows & mock ups.

Performed traceability for requirements, use cases, user stories, test cases, and wireframes, yielding strong understanding of requirements dependencies.

Monitored and controlled all Business Analysis activities and proactively identified and document assumptions, constraints, risk, issues & defects.

Collaborated with database professionals on logical database design and extracted requirements from production system by reading through SQL codes.

Collaborated with QA analysts, developers, technical leads and PMs.

Developed Standard Operating Procedure (SOP) including internal templates for BA deliverables.

Created, monitored and controlled Change Request (CR) for configuration and deployment of applications in Sandbox, Beta, and Production Environments.

Created User Guides and Quick Reference Guides (QRG) used by business owners/client for education and outreach.

Maintained and reported on various project metrics as required.

February 2015 – July 2015 Ripplese Consulting, Elkridge MD

Position Title: Sr. Business Analyst

Project Summary: The RateGovernment Portal is a secure online tool that provides citizens and residents with the ability to provide feedback, and measurement of government services, programs, policies and leadership attitude towards the leadership as at all three levels of government. The results of the feedback are then aggregated and displayed in downloadable report format with the goal to be used as benchmark. Application was developed in C#, and project was managed using Hybrid: agile and traditional methodology.

Interfaced directly with customers and stakeholders to define project goals, scope, deliverables, requirements and schedule.

Led requirements capture, management and analysis activities, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications.

Defined the business need, identified business problem or opportunity, and determined capability gaps to meet the business needs.

Articulated requirements, make recommendations for process and business flows, developed consensus on requirements, and document requirements via the approved process and templates.

Translated business needs into clearly defined requirements.

Created/updated comprehensive documentation required as part of the system development lifecycle (i.e., Statements of Work, Business & functional requirements, Use Cases and process documents.

Attended meetings, take notes, and later replicate notes in a high level of detail in order to relay any complex meeting discussions and/or concepts.

Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Business Requirements, System Requirements, User Stories, Use Cases, and wireframes.

Provided recommendations for improving the system capabilities and performance to enhance the value for business owners and end users.

Served as liaison between various team members, including developers, project manager, quality assurance team and the client.

Managed routine and non-routine processing and change request.

Executed test cases and test scripts within a web application and its associated reporting platform.

Run SQL queries to generate reports presented to both clients and management

February 2013 – February 2015 Octo Consulting, McLean VA

Position Title: Business/Quality Analyst

Project Summary: The Air National Guard (ANG) will be making a comprehensive online administrative tool which comprises of Events Management, Order Requisition and Processing, and Recruitment management available to all officers and recruiters nationwide. Authorized officers, recruiters, and personnel of the Air National Guard will have access to the administrative tool, enabling them to plan their year activities/events, request funding for planned activities/events, manage budget, request and reconcile promotional items for every event, and manage recruitment. The administrative tool uses a workflow to move action items along the different user levels throughout the process life cycle. Application was developed in .Net, and project was managed using agile (scrum) methodology.

Worked with the Air National Guard (ANG) on tailoring the application and content to adhere to the business need.

Identified business needs; determined gaps in capabilities to meet the business needs; determined solution approach; analyze solution options; and identified potential high level solutions.

Elicited requirements using interviews, document analysis, requirements sessions (JAD), business process descriptions, use cases, scenarios, and workflow analysis.

Critically evaluated information gathered from multiple sources, reconciled conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from true underlying needs.

Created technical documentations which includes; functional and business requirement documents, process diagrams, test cases, Requirements Traceability Matrix (RTM), etc.

Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Business Requirements, System Requirements, User Stories, Use Cases, and wireframes.

Executed test cases and test scripts within a web application and its associated reporting platform.

Performed regression testing, and end-to-end application testing to support software, upgrades, new application functionality, and business process changes.

Interacted in a collaborative manner with the business owner, application and report development teams to ensure delivery of quality software products.

Worked with stakeholders to do sprint planning for the project.

Planned and coordinated requirements, development, and testing efforts for both Ops Funding and Events Management applications.

Created and monitor activities/deliverables schedule for project sprint.

Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.

Created defect(s) from testing effort, tracked, managed, and resolved defects, issues & problems on the project.

Performed solution assessment and validation.

November 2010 – December 2012 Compnet Technologies, Baltimore MD

IT Business Analyst

Served as primary contact with the Subject Matter Experts (SMEs) and the champion of their needs across the software development life cycle.

Communicated complex technical topics to management and non-technical audiences.

Determined gaps in capabilities to meet the business needs; determined solution approach; conduct feasibility studies for solution options; and identified potential high level solutions.

Proactively communicated and collaborated with external and internal customers to elicit, analyze, & document business needs and user requirements.

Documented "as is" and "to be" workflows (both business and IT areas).

Documented functional requirement, use cases, activity diagram, process models & system design specifications for software products.

Ensured adherence to internal project quality standards.

Created and maintained test case for assigned projects, conducted UAT testing, and validated test results against requirements.

Worked with project sponsors and stakeholders to define project goals, scope, deliverables, requirements, and timing.

Planned and scheduled project deliverables, goals, and milestones plus provided project status to management.

Liaison between the business units, technology teams and support teams.

Assisted with the development and execution of change management and training throughout the organization during the Implementation of system solutions.

Performed post-implementation application support and training to clients & end users.

July 2006 – July 2010 Effortswill

Business Analyst

Defined the business need, identified business problem or opportunity, and determined capability gaps to meet the business needs.

Articulate requirements, makes recommendations for process and business flows, develops consensus on requirements, and documents requirements via the approved process and templates.

Coordinated with technical and domain knowledge team members to synthesize business requirements into functional, nonfunctional and technical requirements.

Served as liaison between various team members, including developers, project manager, quality assurance team and the client.

Analyzed business problems and opportunities.

Translated business needs into clearly defined requirements.

Created/updated documents required as part of the system development lifecycle (i.e., Statements of Work, Business & functional requirements, Use Cases and process documents.

Managed routine and non-routine processing and change request.

Performed user acceptance testing and ensured testing verifies the user requirements.

Created user manuals.

Performed end-user training for new applications.

Installed and configured proprietary software.

April 2003 – June 2005 United Bank of Africa (UBA) Plc.

IT Support Analyst

Determined proper installation parameters for software and hardware, for smooth integration, transition and efficiency.

Responsible for Installation, configuration, upgrade and maintenance of staff/client workstation, server and associated peripherals.

Provided support to bank staff by responding to service requests regarding banking application software, Microsoft office software, user accounts, workstation, network connectivity, printing and other technical issues in a timely and efficient manner.

Analyzed, troubleshoot, detect, identified and corrected technical problems and deficiencies.

Provided instructions to staff regarding hardware and software use.

Monitors and collects data on system performance.

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