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Customer Service Sales

Location:
Bangkok, Thailand
Posted:
April 04, 2017

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Resume:

ABDESSAMAD LAKHSSASSI

Apartment R, **/* Phaya Thai Court

Phaya Thai Road, Ratchathewi 10400

Bangkok Thailand

Phone no. 096*******

acznai@r.postjobfree.com

EDUCATION

Advanced & Business English/TOEFL Preparation: International House, Bangkok, Thailand, 2016-current

Advanced English Studies: University of Ibn-Tofail, Kenitra, Morocco, 2012-2013

Advanced Youth Couch Certification: Association Nationale D’enfant Education Sociale (ANEES), Morocco, 2010-2012

Computer Sciences Diploma: Higher Institute of Applied Technology, ISTA, khemisset, Morocco, 2007 -2009

High School Bachelor of Experimental Sciences: Wad dahab School for Sciences, Morocco, 2004-2007

WORK EXPERIENCE

Ministry of Youth and Sports, Morocco 2010 – 2013

Youth Coach Manager

Managed group activities for a children’s camp with up to 300 youth. Responsibilities included implementing and facilitating daily camp activities involving teaching (e.g. English language, leadership, art and theatre, dance), outdoor activities, sports and cooking. In addition, administrative duties involved accounts receivable, youth documentation, and liaison with local city council.

Bouknadel Medical Clinic, Morocco

Medical Receptionist and Customer Service Internship 2012 – 2013

Receptionist duties including customer service, appointments, patient record keeping and scheduling. In addition, technical responsibilities included data entry into General Medicine Practice Management Software.

Tiflet Computer and Software Sales and Repairs, Morocco 2011 – 2012

Internship

Customer service representative for computer sales and repair. In this positon, responsibilities included hardware installation, software formatting as well as sales advice.

TECHNICAL SKILLS

Computer programming HTML & .NET Language

Oracle Database Management

Method and tools for analysis and design of information systems (UML object-oriented method)

Microsoft office (word – excel – access – power point)

PERSONAL SKILLS

Customer service experience

Organised, accurate and detail orientated

Helpful without being asked

Enjoy working in a team environment

Flexible and adaptable to changes

Strong interpersonal skills

Social ease with a good sense of humour

Fast learner

LANGUAGE

Native Arabic speaker

Fluent in English – Advanced English studies & TOEFL

Intermediate French

REFERENCES

Available upon request



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