Eileen Carrera

**** ****** **, *********, ** ****0 aczn92@r.postjobfree.com 786-***-**** c.

Project Management Professional with a background in IT including networking administration and software business application development. Proven excellence in planning, resource allocation, and quality assurance skills with Jira, Bugzilla, BMC Footprints, and Remedy. Certified Scrum master.

Accomplishments

Effective leader at CBS Interactive, a worldwide media company working with RDBMS in Data Warehouse unit

Ability to interpret guidelines for assigned projects/programs using in depth requirements analysis

Provided support, coordinated and interfaced with team members providing project organization and communication charts tracking progress and quality of work being performed at Beckman Coulter using Agile/Lean methodology

Implement knowledge content management software to Aeronautics, Space, and Information Systems at LM

Formulate plan and communicate how to minimize errors and mitigate risk

Work in conjunction with business analysts and engineers to design and coordinate new processes

Leveraged quality standards such as PMI, ITIL, and ITSM to ensure quality processes at Lockheed Martin

Spear-headed incentive awards, training, culture adoption programs, brown bag sessions campaigns in order to rally several business areas to utilize a new implementation of content management software

Work Experience

IT Project Manager, Pet Supermarket, August 2016 – March 2017

Created disaster recovery plan with the infrastructure team

Instrumental in providing input and leadership with the BMC Footprints solution including gathering requirements, testing, and launch

Ability to streamline and focus projects such as XBR and BMC, to completion that were over budget and had exceeded their projected timelines

Increase visibility and usage of custom SharePoint sites to organize and share reports company wide

Creation of portfolio management deck for presentation to the executive team

Technical Project Manager, CBS Interactive, Inc. August 2015 – August 2016

Create Agile work flow processes and Kanban boards with Jira project management application

Data Warehouse segment of CBS tracking of single source of truth and Google analytics implementation

Ensure that data analytics projects remain on schedule and meets requirements

Develop and maintain project timelines and resources during length of project according to corporate plan

Remain aware of any potential problems and work to mitigate risks and facilitate change order procedures as needed

Monitor project deliverables and progress through continuous communication

Interface with customer and internal project resources to convey business needs locally and virtually

Engagement Manager / Project Manager, iPipeline, Inc. July 2014 – August 2015

Provide direction and leadership using diplomacy for multiple large-scale projects for clients such as Morgan Stanley, Raymond James, Great American, American Equity, and Securian

Led efforts for several multi-million dollar projects while at the same time participating/leading in all aspects of the scrum agile methodology including requirement gathering, daily scrums, sprint planning meetings, backlog grooming sessions, etc.

Provided granular level schedules and timelines to clients and internally for enterprise level projects coordinating new software technology

Recognize nuances in client sentiments and was proactive in anticipating their business needs

Honed technical skill set with the ability to lead teams in a firm and disciplined manner ensuring that the team is accountable and has a sense of ownership in their role

Senior Technical Writer, Beckman Coulter, Inc. October 2013 – July 2014 (Yoh Contractor)

Work with Doors on preparation of documentation of business requirements and project scope

Use Agile methodology to schedule projects, monitor plans, and identify dependencies

Communicate relevant project information to team members to the team

Systems Implementation Specialist, Milner, Inc. December 2011 – August 2013

Organize, program and test small to medium VOIP projects

Clearly defining roles and responsibilities to team members from the onset of the project to end

Communicate objectives clearly and effectively in order to produce deliverables in a timely manner

Able to communicate, sell, and implement multiple business solutions meeting customer expectations

Manage multiple projects with varying degrees of complexity

Major accomplishment in this role was to revive a failing department into generating a million dollar net worth within a year

Project Manager/Systems Implementation Specialist, Mitel, Inc. July 2010-November 2011

Plan, schedule, and coordinate directly with clientele the scope and goals of the project from inception

Required to oversee all details of the work is completed in a timely manner coordinating with several departments to accomplish goals

Develop business relationships with important members of the project; primarily the lead point of contact

Support the VP of Operations in Florida with status updates, timelines, and resolving pending issues

VOIP database development and testing according to specifications defined by project scope

At the end of each project, technical documentation must be provided in Excel format and uploaded into SharePoint

Certified in VMware, Mitel 5000, Mitel 3300, and NuPoint systems

Provide support or lead the execution of projects

Project Management Rep/Technical Writer, Lockheed Martin, 2006 – 2009

Program and test award winning knowledge base solution to be used in conjunction with Remedy

Monitored work stages and ensuring the timely workflow from beginning to completion using process based PMI, ITSM, and ITIL methodology for content management software

Tracked progress with SharePoint and WGC and provided weekly and monthly reports to Senior PM

Facilitate SME input

Communicated strategies to enterprise business units, upper level management, and system technicians in order to implement new call handling work breakdown structure

Write and edit knowledge base articles for the Lockheed Martin Service Desk

Mastered LM standard software such as word processing, spreadsheets, and communication tools

Establish and maintain formal information exchange and process integration with Enterprise Information Systems partners and vendors throughout the procurement project cycle

Fast paced problem solving skills utilized to provide business solutions for engineers and management

Provided end of year project analysis and financial reports with SharePoint, MS Project, and PowerPoint

Education

Bachelors Degree in English/ Communications ~ University of Miami

Scrum Master Certification

SQL Certification Completed, Academy of South Florida

Technical Skills

Software: SQL, SharePoint, Project, Word, Excel, PowerPoint, Visio, Photoshop, Remedy/HP, Captivate, VMware, UCA, Mitel 5000, DocuWare, SQL, and KMR

Operating Systems: Mac, Windows

Contact this candidate